Page 3
HELLOMOTO Thanks for purchasing the MOTORAZR™ VE20 CDMA wireless phone! It’s an affordable phone with a sleek design that’s sure to get attention. Impressive Inside and Out — Sleek styling with all the right features, including rich imaging and multimedia. Take pictures and video in a snap with the 2 megapixel camera with 4x digital zoom.
Page 4
Here’s a quick anatomy lesson. External Display Left Soft Key Right Soft Key See incoming call Perform function in Perform function in information & status lower left display. lower right display. information. Use touch Camera sensitive buttons. Lens Camera/ Back Key Camcorder Key Voice Key Power/End Key...
Page 5
Home Screen Main Menu Û Ö Tue 05/06/08 1:56pm BREW Web Browser Messaging Phonebook Recent Calls Multimedia Ü à Music Player Ringtones Datebook Û Press the Navigation Key Tools Settings Phone Info Press and hold the Power Message MENU Contacts up, down, left, or right Key P for a few (S) to highlight a menu...
Page 6
Furthermore, the purchase of the product specifications, as well as the information contained in this Motorola products shall not be deemed to grant either directly or user’s guide, are based upon the latest available information and by implication, estoppel, or otherwise, any license under the believed to be accurate at the time of printing.
menu map main menu Ö Û Messaging Multimedia Phone Info • Voicemail • Music & Sounds • Create Message • Camera This is the standard main menu layout. • Inbox • Pictures • Outbox • Camcorder Your phone’s menu may be different. •...
Use and Care Use and Care To care for your Motorola phone, please keep it away from: liquids of any kind dust and dirt Don’t expose your phone to water, rain, Don’t expose your phone to dust, dirt, sand, extreme humidity, sweat, or other moisture. If food, or other inappropriate materials.
get started Press the navigation key to scroll to CAUTION: Before using the Recent Calls, and press the center key phone for the first time, read the select it. Important Safety and Legal Press the navigation key to scroll to Dialed Calls, Information included in the gray- and press the center key to select it.
If the • Turn off wallpaper (see your Quick Start phone and/or battery get wet, have them Guide). checked by your carrier or contact Motorola even if they appear to be working properly. get started...
Page 14
• Don’t allow the battery to touch metal • Do contact your service provider or objects. If metal objects, such as jewelry, stay Motorola if your phone or battery has been in prolonged contact with the battery contact damaged from dropping or high points, the battery could become very hot.
• If there is a hologram, replace the battery and • www.motorola.com/recycling retry charging it; • www.rbrc.org/call2recycle/ (in English only) • If the message remains, contact a Motorola Disposal: Promptly dispose of used batteries Authorized Service Center. in accordance with local regulations. Contact Important: Motorola’s warranty does not cover...
With Create New Contact highlighted, press the center view your phone number Find it: s > Settings > Phone Info > My Number Set the number type (Mobile 1, Mobile 2, Home, Work, or Ò You can also view your number by pressing Fax) and press the center key then Enter a name for the phone number, and enter...
basics status indicators indicator Digital Phone is in a CDMA digital Indicators at the top of your phone’s display provide coverage area. important status information, such as incoming calls, missed messages, and other conditions: Phone is in a 1x-RTT coverage area.
Page 18
indicator indicator ó Roaming Phone is in a digital coverage Location Location is set to Location On. area and is roaming off network. é Indicates phone is using Secure Phone Phone is locked. Sockets Layer (SSL) secure data Locked transmission. Battery Shows battery charge level.
external display indicator á Alarm Only Master Volume is set to Alarm Only (see When you close your phone, page 18). the external display shows the time and date, status indicators, Vibrate Master Volume is set to Vibrate Only (see notifications for incoming calls Only page 18).
adjust volume prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products. With the flip open, press handsfree speaker the volume keys up or down to: You can use your phone’s handsfree speaker to make calls without holding the phone to your ear.
To turn off the handsfree speaker, press and hold number. The six-digit security code is originally set to the smart/speakerphone key. Your phone will show 000000. Your service provider may reset these codes SPEAKER PHONE OFF on the main screen. before you get your phone.
lock & unlock phone When prompted, enter the four-digit unlock code and press Done. You can lock your phone manually or set it to lock To unlock your phone: automatically whenever you turn it off. When you see Enter Unlock Code, enter your four-digit To lock or unlock your phone, you need the four-digit unlock code and press Done.
The phone will be locked whenever it is turned on. To Scroll to Keypad Lock Setting and press the center unlock the phone when you turn it on, enter the four-digit lock code in the Enter Lock Code entry area and Scroll to Timed and press the center key press Done.
lock side keys & touch If you press a locked side key when flip is closed, you see Press and Hold Smart Key to Unlock Keypad. If you open the sensitive buttons flip, the side keys are temporarily unlocked and can be used as normal.
Find it: s manage memory > Settings > Storage Device With Save Options highlighted, press the center Note: The micro-SD memory card is an optional accessory, available separately. Scroll to Pictures, Videos, or Sounds, and press the You can store multimedia content such as songs and center key photos on your phone’s internal memory or on a removable micro-SD memory card.
move files from phone to memory Scroll to each file you want to move and press the center key . Press Mark All if you want to move card all files. You can move files (such as photos, videos, sound, Note: Files that were preloaded on your phone and music files) to the memory card to free up phone can’t be moved.
Use a TSB-121 compliant cable (provided by the TTY Scroll to one of the following TTY Setup options and device manufacturer) to connect the TTY device to the press the center key phone. option Set the phone volume to level 4 (middle setting) for Voice Set to standard voice mode.
Page 28
Use airplane mode to turn off your phone’s calling features in locations where wireless phone use is prohibited. You cannot make or receive calls or use Bluetooth wireless connections in airplane mode, but you can use your phone’s other non-calling features.
tips & tricks From the home screen (see your Quick Start Guide), you can use shortcuts: To... Do this... redial a number Press , then scroll to the number you want to call and press again. lock/unlock Press , then keypad take photos Press...
personalize voice readout alert reminders You can set your phone to speak aloud when you Set how many times your phone plays a message press keys, receive a call with caller ID available, or alert: scroll through the Phonebook or recent calls lists. Find it: s >...
answer options backlight You can use different methods to answer an incoming Set the amount of time that the display and call. keypad backlights stay on, or turn off backlights to extend battery life. Find it: s > Settings > Call > Answer Options Find it: s >...
menu language restore phone Find it: s > Settings > Phone > Language Reset all options except unlock code, security code, and lifetime timer: dial fonts Find it: s > Settings > Phone > Security When prompted, enter the four-digit unlock code Set the phone to display numbers that you enter in (see page 19) and press Done.
AGPS & your location AGPS limitations & tips Your phone uses the Automatic Location Information Your phone uses Assisted Global Positioning (ALI) feature, along with AGPS satellite signals, to tell System (AGPS) satellite signals to estimate the network where you are physically located. your location.
Page 34
• Move away from radios, entertainment equipment, and other electronic devices that might interfere with or block AGPS satellite signals. • If your phone has a retractable antenna, extend the antenna. • Hold your phone away from your body, and point the phone antenna toward the sky.
calls To make and answer calls, see your Quick Start Guide. When you turn on automatic retry, your phone automatically redials a busy number for four minutes. When the call connects, your phone rings or vibrates redial a number once, displays Redial Successful, and completes the call. Press the send key to see the All Calls list.
recent calls The Options menu can include: Your phone keeps lists of the calls you recently option received and dialed, even if the calls didn’t connect. Save Create or update a Phonebook entry with The lists are sorted from newest to oldest calls. The the number in the No.
speed dial one-touch dial Note: Speed dial number 1 is already assigned to your To one-touch dial a speed dial number 1 through 9, voicemail number. press and hold the single-digit speed dial number (key through ) for that entry for one second. To assign a speed dial number to an entry, see page 66.
AGPS during an For best results: • Go outside and away from underground emergency call locations, covered vehicles, structures with When you make an emergency call, your metal or concrete roofs, tall buildings, and phone can use Assisted Global Positioning foliage.
attach number international calls While dialing (with digits visible on the display), press If your phone service includes international Options, then scroll to and select Attach Number to attach a dialing, you can set your phone to number from your Phonebook or a recent calls list. automatically insert your local international access code: insert special...
in-call options When you receive a voicemail message, your phone shows the voicemail message indicator During an active call, press Options to access these New Voicemail. Press Call to listen to the message. options: To check voicemail messages later: Find it: s Contacts Recent Calls >...
Page 41
pressing . This time includes busy signals and features ringing. view data volumes The amount of network connection time you track > Recent Calls > Data Volumes on your resettable timer may not equal the amount of time for which you are billed by your Scroll to and view the volumes for Transmitted Data, service provider.
more calling features features DTMF Tones Your phone can send Dual Tone Multi Frequency (DTMF) tones for calling card calls or other automated touch-tone calls. Set up DTMF tones: > > Settings > Call > DTMF Tones Select Short or Long. conference call During a call, dial the next number and press , then press...
text entry Some features require you to enter information. The The following is a sample screen for composing a following is a sample of a screen for entering message: information for a Phonebook entry: Highlighted entry area. 0/10 New Contact First Name: Highlighted Press Add to...
set entry modes entry modes Enter letters and numbers, all characters Multiple text entry modes make it easy for you to in uppercase (not available when editing enter names, numbers, and messages. The default a contact). mode is Abc (tap mode, first character of a sentence in uppercase).
tap mode When text mode is set to iTAP English or iTAP Spanish, press in any text entry screen to toggle between This is the standard method for entering text on your these capitalization options: phone. entry capitalization options Regular Tap method cycles through the letters and mode numbers of the key you press.
iTAP® mode If you enter a word your phone does not recognize, your phone stores the word to use as a future word iTAP software provides a predictive text entry method option. When you run out of phone memory for that combines your key presses into common words.
symbol mode When you select symbol mode, your phone shows the Symbols screen. Scroll to the symbol you want and press the center key to select it To see more symbols, press Prev or Next. text entry tips To enter a space, press To enter punctuation or other special character while entering text, press repeatedly until you...
messages send a multimedia Press Add to open the Add Recipients screen, then select Contacts, Recent Calls, or Groups. Press the center message key to mark each entry you want to include as a message recipient, and press Done when finished. A multimedia message (MMS) contains embedded media objects such as photos, pictures, animations, Scroll down to the text entry area and enter...
Page 49
To insert a sound, scroll to Audio and press the To insert a message subject, set message priority, center key . Then scroll to the desired sound or set delivery options, press Options (see page 48). and press the center key Press Send to send the message.
Open the flip and select View Now to read the message options immediately, or select View Later to save it in your Inbox Priority Set to Normal or High. for viewing later. Delivery Select Deferred Delivery to schedule To read messages in your Inbox: the message to be sent at a later Find it: s Ö...
more messaging Multimedia messages can contain different media objects: features • Photos, pictures, and animations are displayed when you read the message. features • A sound file begins playing when the message send text message text is displayed. Use the volume keys to Ö...
Page 52
features features send quick text view sent message Ö Ö > Messaging > Messaging > Outbox Press Options. then scroll to Quick Text and press the Scroll to the message you want to view and press center key . Scroll to the quick text message the center key you want to send and press Send.
Page 53
features drafts Ö > Messaging > Drafts To complete and send a saved draft message, scroll to the message and press the center key To view and select other options, press Options to access the following: Send, Edit, Lock, Save to Contact, Delete, or Create Message.
entertainment launch browser in sequence. Press the center key to pause the slideshow. Press Settings to modify slideshow Ò > Web Browser settings. Press to end the slideshow and return to the picture viewer screen. view pictures If you see Ok at the bottom middle of the screen and the message Buy Wallpaper, press the center >...
Page 55
options options To Axcess Send the picture to AxcessMyPics.com. Print Use a Bluetooth® connection with a MyPics printer to print the selected picture. Set As Set the picture as a picture ID (see Delete Delete the selected picture. page 65). Delete All Delete all unlocked pictures.
play videos Press Options to open the Options menu (see the table following these steps). To play video clips that you have recorded or received Press the center key to play a highlighted in multimedia messages: video clip. Find it: s >...
Page 57
During video clip playback, press Options to view video playback controls and select these options: Extract Current Frame, Videos, fast forward Press & hold right (for at File Info. least two seconds). When the video clip has finished playing, skip to next Press &...
Note: Your phone’s options may vary. Most options options apply only to user-recorded videos, and are not Lock/Unlock Lock the selected video clip to available for pre-installed videos. prevent it from being deleted. Delete Delete the selected video clip. manage sounds Delete All Delete all unlocked video clips.
tools voice recognition • Speak numbers at a normal speed and volume, and pronounce each digit distinctly. Your phone’s voice recognition feature lets you make Avoid pausing between digits. calls and complete other actions by speaking • You can set your phone to play voice commands to your phone.
voice commands feature With the phone flip open, press and release the Call <Name or #> voice key on the right side of the phone. Place a call to: Note: If you press and hold the voice key when • a Contact List entry whose name you speak the flip is open, voice recording is activated.
Page 61
feature feature Send Msg <Name or #> Go To <Shortcut> Send a message to: Access the menu or perform the action you specify: • a Contact List entry whose name you speak Contacts—Open the Contact List. Recent Calls—Open the Recent Calls menu. •...
Page 62
feature feature Check <Item> Contact <Name> View the item on the screen that you say aloud: Look up an entry from the Contact List by saying the contact’s name. Status—coverage, signal strength, and battery Play <Playlist> charge Play a playlist with the music player by saying the Voicemail—new voicemail messages name of one of your playlists.
voice recognition settings voice recognition settings To modify voice recognition settings: Confirmation With the phone open, press and release the voice If your phone is not sure that it has correctly key on the right side of the phone. identified a name or number that you speak, it can display up to three choices and prompt you to Note: With the phone closed, press and hold the confirm the correct one.
Page 64
voice recognition settings voice recognition settings Sensitivity Prompts You can fine tune your phone’s ability to recognize Mode—Set whether your phone says Prompts, Readout (to voice commands. Select Most Sensitive, Recommended, or read every word on the screen), or Tones Only. Least Sensitive.
phonebook call entry > Phonebook > Contact List create entry Scroll to the entry you want to call and press Find it: s > Phonebook > New edit entry Enter contact information and press Save. You must To modify an entry: complete at least one of the following entry areas: Mobile1, Home, Work, Email1, Mobile2, Fax, Email2, or URL.
Page 66
Press Options, then scroll to Edit Before Call and press To delete all entries: the center key Find it: s > Phonebook > Contact List Your phone shows the number to be changed. Press Options, then select Delete All. Change the number as desired, then press Save. When you see Delete All Contacts?, scroll to Yes and Select Create New Contact, then enter contact press the center key...
ringer IDs picture IDs When you assign a ringtone to an entry, your phone Assign a photo or picture to show when you receive a plays that ringtone when you receive a call from that call from an entry: entry. Find it: s >...
Page 68
Scroll to an unassigned speed dial location entry sort entries and press Set. Set whether Contact List entries are listed in alphabetical Scroll through the Contact Listto the entry to be order by first or last name: assigned the number and press the center Find it: s >...
network Scroll to the group name and press Options, then select Add Contacts. features Scroll to each entry you want to add to the group and press the center key network settings A check mark appears in the box beside an entry View network information and adjust when you select it.
features features call drop tone view datebook event Set phone to play an alert tone whenever View or edit event details: the network drops a call. (Because digital networks É > Tools > Datebook are so quiet, a call drop alert may be your only Scroll to the desired day and press the center indication that a call was dropped.) , then scroll to the event and press the...
Page 71
features features calculator notepad Calculate numbers: Your phone stores the most recent digits you entered in the Notepad. These digits can be a number É > Tools > Calculator that you called ar a number that you entered and view world clock want to save for later.
USB port on your you to connect it to a computer. keyboard or bus-powered USB hub). Typically, USB high-power ports are located directly on Note: Motorola Original data cables and supporting your computer. software are sold separately. Check your computer to determine the type of cable you need.
Bluetooth power, your phone will not For more Bluetooth wireless connections support connect to other Bluetooth devices until you turn on information, go to www.motorola.com/Bluetoothsupport. Bluetooth power and then reconnect. Note: All multimedia (video player, audio player, shutter tones) will play from the speakerphone when your phone is connected to another Bluetooth device.
Page 74
Settings > Bluetooth device, or computer Press Options. Note: If you want to use your Motorola Bluetooth Scroll to Discovery Mode and press the center headset with both an audio device and your phone, use your phone’s Bluetooth menus to Scroll to On and press the center key connect the phone with the headset.
Find it: s > Settings > Bluetooth code to create a secure connection with the device. (The PIN code is typically set to 0000.) Press the center key to select Add New Device. Note: See the instructions that came with your Note: If your Bluetooth power is not turned on, device for the device’s PIN code and other your phone will prompt you to turn it on.
When your phone finds the device, press Pair. To add more entries, scroll to each entry and press the center key If prompted, enter the default PIN code 0000. Press Done, then press Send. Note: You can’t switch to a headset or car kit if you are already connected to a Bluetooth device.
To transfer a file to another device: If connecting to a new device, place the new device in discoverable mode and press the center Note: Make sure the device receiving the file has on your phone. Bluetooth power on and is in discoverable mode. The receiving phone must be capable of receiving the file When the phone shows the list of devices, scroll type.
Page 78
Pair your phone with the other device (see When your phone prompts Disconnect from page 72). devicename?, scroll to Yes and press the center Send the file from the other device. (If necessary, refer to the user’s manual for the device for To disconnect from a device during an active call: instructions.) Press Options.
If you have questions or need assistance, we're here to help. Go to www.motorola.com/support, where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at 1-800-331-6456 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).
Specific Absorption Rate Data SAR Data This model wireless phone meets the level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate government’s requirements for exposure to radio at multiple power levels so as to use only the power required to waves.
Page 81
The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements. 2. The SAR information includes the Motorola testing protocol, assessment procedure, and measurement uncertainty range for this product.
RF energy exposure Your Motorola mobile device is designed to comply with local guidelines. For a list of Motorola-supplied or approved regulatory requirements in your country concerning exposure of accessories, visit our Web site at: www.motorola.com.
Follow Instructions to Avoid Interference your mobile device with your implantable medical device, consult your healthcare provider. Problems Turn off your mobile device in any location where posted notices Driving Precautions instruct you to do so. The use of wireless phones while driving may cause distraction. In an aircraft, turn off your mobile device whenever instructed to Discontinue a call if you can’t concentrate on driving.
Symbol Key a danger of fire, explosion, leakage, or other hazard. For more information, see the “battery use & safety” section in Your battery, charger, or mobile device may contain symbols, the user’s guide. defined as follows: Keep Your Mobile Device and Its Symbol Definition Accessories Away From Small...
For more information about hearing, see our Web site at feature (if available) on your mobile device. www.motorola.com/hearingsafety (in English only). Discontinue use and consult a physician if any of the following symptoms occur: convulsion, eye or muscle twitching, loss of Repetitive Motion awareness, involuntary movements, or disorientation.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful Motorola has not approved any changes or modifications to this interference to radio or television reception, which can be device by the user. Any changes or modifications could void the determined by turning the equipment off and on, the user is user’s authority to operate the equipment.
Motorola Limited Warranty for the United States and Canada Warranty What Does this Warranty Cover? Products and Accessories Subject to the exclusions contained below, Motorola, Inc. warrants Products Covered Length of Coverage its telephones, pagers, messaging devices, and consumer and Products and...
Page 90
Accessory to abnormal usage or conditions; or (d) other acts which headsets that transmit consumer purchaser of the product. are not the fault of Motorola, are excluded from coverage. mono sound through a Use of Non-Motorola Products and Accessories. Defects or wired connection.
Software What Will Motorola Do? Motorola, at its option, will at no charge repair, replace or refund Products Covered Length of Coverage the purchase price of any Products, Accessories or Software that Software. Applies only to physical Ninety (90) days from does not conform to this warranty.
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS copies of the Motorola software. Motorola software may only be FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE copied into, used in, and redistributed with, the Products DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE associated with such Motorola software.
Hearing Aid Compatibility with Mobile Phones Hearing Aids Some Motorola phones are measured for compatibility with T-Ratings: Phones rated T3 or T4 meet FCC requirements and are hearing aids. If the box for your particular model has “Rated for likely to be more usable with a hearing device’s telecoil (“T Hearing Aids”...
Product registration is an important step toward enjoying your new Motorola product. Registering permits us to contact you for product or software updates and allows you to subscribe to updates on new products or special promotions. Registration is not required for warranty coverage.
United States of America and Canada may restrict the exportation Canadian Department of Foreign Affairs and International Trade. Caring for the Environment by Recycling This symbol on a Motorola product means the product national recycling schemes, and further information on Motorola Recycling Information should not be disposed of with household waste.
Privacy and Data Security Privacy and Data Security Motorola understands that privacy and data security are important turning it in for recycling. For step-by-step instructions on to everyone. Because some features of your mobile device may how to delete all personal information from your device, affect your privacy or data security, please follow these see the section entitled “master clear”...
Rain, sleet, • Get to know your Motorola mobile device and its snow, ice, and even heavy traffic can be hazardous. features such as speed dial and redial. If available, these features help you to place your call without taking •...
Page 98
• Dial sensibly and assess the traffic; if possible, place calls when your car is not moving or before pulling into traffic. If you must make a call while moving, dial only a few numbers, check the road and your mirrors, then continue.
index 1X indicator 15 conserving 11 car kit 18 911 indicator 16 battery level indicator 16 center select key 2 battery life, extend 11 clock 30 Bluetooth connections world 69 accessories 10, 18 connect during call 73 codes 19, 20 airplane mode indicator 15 Bluetooth indicator 16 conference call 40...
Page 100
contacts (continued) ringer ID 65 emergency number 35 indicators set speed dial 65 end key 2 1X 15 sort entries 66 EVDO indicator 15 911 16 view entry 63 export regulations 93 airplane mode 15 alarm 17 battery level 16 data call group Bluetooth 16...
Page 101
speakerphone 17 message no service indicator 16 SSL 16 delete 50 notepad 69 TTY 16 drafts 51 number. See phone number uanswered call 17 quick text 49, 50 numeric entry mode 44 vibrate on 17 store message objects 50, 51 voice call 16 text message 49 optional accessory 10...
Page 102
phonebook 37 redial 27, 33 telephone number. See phone add entries to group 66 return a call 34 number add number 64 ringer ID 65 text entry 41 call entry 63 roaming indicator 16 TTY indicator 16 create group 67 delete entry 64 safety information 82 unanswered call indicator 17...
Page 103
voicemail message indicator 38 volume key 28 warranty 87 WHO information 92 world clock 69 your phone number 14 U.S. patent Re. 34,976 index...