Motorola DCX3200 User Manual page 52

7 TROUBLESHOOTING
Problem Possible Solution
There is no Verify that the mute button on the DCX set-top or the remote control
audio when has not been pressed. Press mute on the remote control to restore
viewing cable sound.
channels
There is no Not all Dolby Digital
audio from the In some cases, the programs may only contain left and right stereo
center and/or audio.
surround
speakers of a
home theater
receiver
connected to
the DCX set-
top
•
If the DCX set-top audio output is connected to the TV,
verify that the mute button on the TV has not been
pressed.
•
If the DCX set-top audio output is connected to a
home theater receiver, verify that the receiver is set to
the appropriate input source and the mute button on
the receiver has not been pressed.
•
Verify that you have the correct cables for the audio
connections.
•
Verify that the audio cables are firmly connected
between the DCX set-top and the audio playback
device (TV, receiver, DVD player, etc.).
®
programs feature full 5.1 or 7.1 surround sound.
•
Verify that the S/PDIF (coaxial or optical) audio cable is
firmly connected to the DCX set-top and the home
theater receiver.
•
Verify that the home theater receiver is set to a
surround sound audio mode (Dolby Digital, Dolby Pro
®
Logic II , Dolby Pro Logic
•
Verify that the receiver is properly configured to work
with all connected speakers.
®
, Dolby Digital Plus
42
®
).