Brother DCP-395CN User Manual page 93

Error Message
Cannot Detect
Cannot Print
Replace Ink
Cover is Open
Data Remaining
High Temperature
Hub is Unusable.
Image Too Long.
Image Too Small.
Ink low
Low Temperature
Media Error
Media is Full.
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Cause
You installed a new ink cartridge
too quickly and the machine did
not detect it.
If you are not using genuine
Brother Innobella™ ink the
machine may not detect the ink
cartridge.
An ink cartridge is not installed
properly.
One or more of the ink cartridges
have reached the end of their life.
The machine will stop all print
operations.
The scanner cover is not closed
completely.
The ink cartridge cover is not
completely closed.
Print data is left in the machine's
memory.
The print head is too warm.
A Hub or USB Flash memory
drive with Hub has been
connected to the USB direct
interface.
The proportions of your photo
are irregular so effects could not
be added.
The size of your photo is too
small to trim.
One or more of the ink cartridges
are near the end of their life.
The print head is too cold.
The memory card is either
corrupted, improperly formatted,
or there is a problem with the
memory card.
The memory card or USB Flash
memory drive you are using
already contains 999 files.
Troubleshooting and Routine Maintenance
Action
Take out the new ink cartridge and
re-install it slowly.
Use a new Genuine Brother Innobella™
Ink Cartridge. If the error is not cleared, call
Brother Customer Service.
Take out the ink cartridge and re
slowly until it clicks. (See Replacing the ink
cartridges on page 87.)
Replace the ink cartridges. (See Replacing
the ink cartridges on page 87.)
Lift the scanner cover and then close it
again.
Firmly close the ink cartridge cover until it
clicks.
Press Stop/Exit. The machine will cancel
the job and clear it from the memory. Try to
print again.
Allow the machine to cool down.
A Hub or USB Flash memory drive with
Hub are not supported. Unplug the device
from the USB direct interface.
Choose a regularly proportioned image.
Choose a larger image.
Order a new ink cartridge. You can
continue printing until the LCD shows
Cannot Print. (See Ordering
accessories and supplies on page ii and
Replacing the ink cartridges on page 87.)
Allow the machine to warm up.
Put the card firmly into the slot again to
make sure it is in the correct position. If the
error remains, check the media drive (slot)
of the machine by putting in another
memory card that you know is working.
Your machine can only save to your
memory card or USB Flash memory drive
if it contains less than 999 files. Try
deleting unused files to free some space
and try again.
-
install it
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