Brother DCP-395CN User Manual page 95

Error Message
Unable to Clean XX
Unable to Init. XX
Unable to Print XX
Unable to Scan XX
(If the LCD shows error
number 46, see the error
message
Unable to Clean 46
Unable to Init. 46
Unable to Print 46
in this table.)
Unable to Clean 46
Unable to Init. 46
Unable to Print 46
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Cause
The machine has a mechanical
problem.
–OR–
A foreign object such as a
paperclip or ripped paper is in the
machine.
The ink absorber box or flushing
box is full. These components
are periodic maintenance items
that may require replacement
after a period of time to ensure
optimum performance from your
Brother machine. The need to
replace these items and the time
period before replacement is
dependent on the number of
purges and flushes required to
clean the ink system. These
boxes acquire amounts of ink
during the different purging and
flushing operations. The number
of times a machine purges and
flushes for cleaning varies
depending on different
situations. For example,
frequently powering the machine
on and off will cause numerous
cleaning cycles since the
machine automatically cleans
upon power up. The use of
generic inks may cause frequent
cleanings because generic inks
could cause poor print quality
which is resolved by cleaning.
The more cleaning the machine
requires the faster these boxes
will fill up.
Note
Repairs resulting from the
use of non-genuine supplies
may not be covered under
the stated product warranty.
Troubleshooting and Routine Maintenance
Action
Open the scanner cover and remove any
foreign objects and paper scraps inside the
machine. If the error message continues,
disconnect the machine from the power for
several minutes, and then reconnect it.
The ink absorber box or flushing box will
need to be replaced. Contact Brother
Customer Service or a Brother Authorized
Service Center to have your machine
serviced. (See Brother numbers
on page i.)
Other reasons for cleaning are:
1 Machine automatically cleans after
clearing a printer jam.
2 Machine automatically cleans after
sitting idle for more than 45 days
(infrequent use).
B
83