Siemens SiPass Entro Operation Manual

Access control system
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SiPass Entro
Operation
MP6.5 SP1
Building Technologies
Fire Safety & Security Products

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Summary of Contents for Siemens SiPass Entro

  • Page 1 SiPass Entro Operation MP6.5 SP1 Building Technologies Fire Safety & Security Products...
  • Page 2 Technical specifications and availability subject to change without notice. © 2010 Copyright Siemens Switzerland Ltd We reserve all rights in this document and in the subject thereof. By acceptance of the document the recipient acknowledges these rights and undertakes not to publish the document nor the subject thereof in full or in part, nor to make them available to any third party without our...
  • Page 3: Table Of Contents

    Table of contents About this document ..................6 Safety......................7 Target Group ....................7 Service description ..................8 Description of equipment................9 Software description..................9 4.1.1 Software applications...............9 4.1.2 Software windows ................10 System overview ...................11 System capacity and limits................12 Start the software ..................13 Indicators for communication status..............14 Personalize PC settings ................16 5.2.1 Auto log-off..................16...
  • Page 4 13.1 General settings ....................30 13.2 Add and configure persons ................31 13.3 Register unknown cards via the Door Monitor application......33 13.4 Register cards with enrolment reader at PC ..........33 13.5 Duplicate a card ....................33 13.6 Duplicate to several cards ................33 13.7 One person – multiple cards .................34 13.8 Add persons to the priority group ..............35 13.9 Show persons authorities for doors...............35 Register system users ................36...
  • Page 5 21.2.3 Static and/or dynamic text .............53 21.2.4 Static and/or dynamic images............54 21.3 Linking images to card holder ...............54 21.4 Printing a card ....................55 21.4.1 Print with right-click command ............55 21.4.2 Print in a Terminal server environment..........55 Printouts.......................56 22.1 Configured information..................56 22.2 Events ......................56 Working with multiple systems ..............57 23.1 Logging in......................57...
  • Page 6: About This Document

    About this document This document contains information on the operation of the product. Note - if you have been using earlier versions of SiPass Entro documentation, you will now find information about some software configuring details in the Installation manual.
  • Page 7: Safety

    Safety Safety Target Group Target readers Qualification Activity Condition of the product Operating No particular Decide on whether Differs depending on company/customer qualification and where/how the the product. required. product/service will be used. Building Technologies 052_SiPass_Entro_6_5_A24205-A335-B318_e_en Fire Safety & Security Products 10.03.2010...
  • Page 8: Service Description

    Service description Service description SiPass Entro is an access control system. It is designed for use in both small companies and large ones; wherever there is a need to control which people should have access to the different doors and departments in the premises.
  • Page 9: Description Of Equipment

    Video Surveillance (CCTV) integration  The SiPass Entro system can be used in combination with a Siemens CCTV system. A connection can be done from the SiPass Entro software directly to install and maintain the CCTV system (e. g. DVRs and cameras) Intrusion alarm system control ...
  • Page 10: Software Windows

    Description of equipment 4.1.2 Software windows Entro starting window When the Entro application is started the following windows is displayed (showing the list of persons): Entro start window Shortcuts There are two shortcuts sometimes available in the software, to help creating, editing or deleting information.
  • Page 11: System Overview

    Description of equipment System overview The system below is shown on three levels: PC (with software) to send/receive information to/from the system via direct  cable or network. The InfoPoint IP811 terminal is used for reservation functions. SR35i controllers hold information and make decisions as to the access ...
  • Page 12: System Capacity And Limits

    Description of equipment System capacity and limits SiPass Entro software Software for control of up to 10 000 systems, each capable of managing up to: 512 wired doors and 512 wireless doors (RF) in up to sixteen controllers  40 000 cards ...
  • Page 13: Start The Software

    Start the software Start the software The first time you start the SiPass Entro software you will be requested to create a system user [ 36] and thereafter logon again to be able to store events. 1. In the Windows start menu, select Start > Program > SiPass Entro.
  • Page 14: Indicators For Communication Status

    If the text ON LINE and a green indicator are displayed, the PC and the SiPass Entro application are connected to the access control system. If the text OFF LINE and a red indicator are displayed, SiPass Entro has no contact with readers and controllers. This means that the information registered in the PC does not reach the segment controllers.
  • Page 15 Despite the name Entroser, this is also used in TCP/IP communication. Close application and stop communication In some cases a complete shut down of the SiPass Entro is required. E g during maintenance actions like updates, or similar. Proceed like this: 1.
  • Page 16: Personalize Pc Settings

    Personalize PC settings 5.2.1 Auto log-off If the Auto log-off function is enabled, SiPass Entro, Installer and Door and event monitor will automatically be logged off if any of these programs have been idle (not used) for a certain time.
  • Page 17: Automatic Disable Of Unused Cards

    Reset automatically blacklisted card A card disabled by this function is presented in the SiPass Entro application in the same way as cards disabled by three wrong PIN (e.g. **Name). When entering the edit mode of the cardholder, a dialogue box appears and explains the reason for the disabling.
  • Page 18: Order Of Configuration

    Order of configuration Order of configuration The SiPass Entro software consists of five main tabs: Time schedules  Doors  Zones  Access groups  Persons  We recommend that you follow the above order when you configuring the system according to your specifications.
  • Page 19: Set Time Schedule For Access Control

    Set time schedule for access control Set time schedule for access control The first thing to do is to identify the different types of working hours or other time divisions in the premises. Then decide what time schedules are to be used. Finally, decide what time zones are to be used within each time schedule.
  • Page 20: Copy Time Intervals

    Set time schedule for access control Copy time intervals You will probably want to use the same time intervals for Tuesday’s and the other weekday’s working hours. This is how to copy the time intervals defined for Monday. 1. Place the pointer above the Mon. text and click the right mouse button. A menu is displayed.
  • Page 21: Set Time Schedules For An Intrusion Alarm Zone

    Set time schedules for an intrusion alarm zone Set time schedules for an intrusion alarm zone If the installer has installed an intrusion alarm system controlled by the SiPass Entro you can make use of special time schedules for automatically arming it. You can configure these schedules separately, or when you create the alarm zones.
  • Page 22: Enter Specific Half Days, Public Holidays And Holiday Periods

    Enter specific half days, public holidays and holiday periods Enter specific half days, public holidays and holiday periods The most common working hours in an office are Monday to Friday with Saturdays, Sundays and holidays off. Certain days, e.g. the day before a holiday, you might only work a half-day.
  • Page 23: General Half-Days, Public Holidays And Holiday Periods

    General half-days, public holidays and holiday periods General half-days, public holidays and holiday periods The next step is to configure half days, public holidays and holiday periods to be used generally in the premises. Remember that you can combine both general and unique settings (in each time schedule).
  • Page 24: Holiday Periods

    General half-days, public holidays and holiday periods 10.3 Holiday periods 1. In this section you will find instructions on how to enter holiday periods, if any. Holiday periods belong to the time zone Other time. 2. Click the Holidays tab and click New. 3.
  • Page 25: Configure Doors

    (with a “delayed” door held warning signal). Note that earlier versions of SiPass Entro had only a maximum opening time (= the lock relay to be active).
  • Page 26: Setting Properties

    Configure doors 11.2 Setting properties 1. Open Entro [ 13] application and click the Doors tab. Since the installer has already allocated addresses for the doors they are also registered with a name in the system. 2. Select the name (by clicking it) of the door whose information you want to enter.
  • Page 27 Configure doors 14. Select the Motor lock stays locked… check box if the motor lock should remain locked until the first person unlocks the door, e.g. in the morning. 15. Enter whether the internal buzzer should sound on key presses or not. 16.
  • Page 28: Add Access Groups

     entries per day (can be limited further to certain time intervals during the day). Limited access is specified in SiPass Entro Installer on the Zones tab, Entrance limitation). Can be combined with the counter. 11. If the access group should also have access to a reservation object, click on the Reservation object tab and select the object(s).
  • Page 29 Add access groups NOTE 1 Group code cannot be entered if PIN without card is allowed (this can be set in the Installer application). NOTE 2 Instead of clicking New, click Duplicate. If the information is similar for the next access group, you need only change a few pieces of information, e.g.
  • Page 30: Configure Persons (Cardholders)

    Configure persons (cardholders) Configure persons (cardholders) 13.1 General settings Three settings affect the Person properties window where you enter information about persons. Set individual PIN There are two methods to set an individual PIN. Set on a PC.  Set by each person at a door terminal. ...
  • Page 31: Add And Configure Persons

    Configure persons (cardholders) 13.2 Add and configure persons The next step is to register the persons to have access to the premises and to divide them into access groups. Remember that there are commands in the software for importing information [ 65] from external files. Add person 1.
  • Page 32 Configure persons (cardholders) Choose Access group 1. Open the Person Properties dialog. 2. Select the General tab. 3. Choose which access groups [ 28] the person should belong to, by ticking the check box to the left of the desired access group. You can choose up to six access groups per person.
  • Page 33: Register Unknown Cards Via The Door Monitor Application

    13.6 Duplicate to several cards In a new system the card numbers are often in a series. You can easily configure these into SiPass Entro by using the extended duplicate function. 1. Open the Entro [ 13] application. 2. Select the Persons tab.
  • Page 34: One Person - Multiple Cards

    Configure persons (cardholders) 7. Enter the first card number in the First card number field. - or - Use the suggested (which is one higher than the selected card). In the Name field there are two choices: 1. Activate the option for the actual name. 2.
  • Page 35: Add Persons To The Priority Group

    Configure persons (cardholders) 13.8 Add persons to the priority group Using this function you can determine which people should be able to open a door in case of a communications breakdown in the system. Note that this only applies for doors controlled by the DC22/DC12 door controllers and PD30 & PD40. This is how to decide which people should have this authorization: 1.
  • Page 36: Register System Users

    Register system users Register system users In SiPass Entro you can register several system users, i.e. several people with authorization to configure the system. Several system users can be on-line concurrently if the system has been prepared for this. See section Multi-user environment (more PCs).
  • Page 37 11. Click OK. The List of system users’ window is redisplayed with the name of the new system user. 12. Click Close. If you exit SiPass Entro now you can log in with the user name and password you just registered.
  • Page 38: Bank Lobby Function

    125700, 125710, 125720, 125730, 125740, 125750, 125760, 125770, 125780 and 125790 will be valid. In SiPass Entro, 15 prefixes can be configured. Each prefix may consist of 7 digits. The first digit in the prefix may begin at any position on the card. Information about prefixes on different cards can be obtained from the bank or company supplying the card.
  • Page 39: Decide On Readers For Bank Lobby Function

    Bank Lobby Function 15.3 Decide on readers for Bank Lobby Function You have to setup each reader to operate with the Bank Lobby Function to allow for the use of these cards. Proceed like this: 1. Open the Entro [ 13] application. 2.
  • Page 40: Access Registration

    Access registration Every SR35i is striving to receive all events in the system storing them in its event buffer. I e events occurring in any part of the SiPass Entro system is mirrored between the segment controllers. Depending of how the configuring is done for each System users [ 36] , the registering, alarm reporting and graphical symbols will now be displayed according to the selected filter.
  • Page 41: Event And Door Filters

    Event and door filters Event and door filters Event and door filters are used in different ways in the SiPass Entro environment: To control common alarm outputs in the IOR6 (and alarm dialog pop-ups on  the screen) Reduce the amount of events stored on hard disk.
  • Page 42: Managing Event Filters

    Event and door filters Ignore The event is not registered and cannot be retrieved later.  Normal The event is shown in the Door and event monitor and on  printouts. Alarm The event is defined as an alarm event i.e. is displayed in red in the ...
  • Page 43: The Calendar

    The calendar The calendar By using the calendar you can enter a date quickly and easily, with only one mouse click e.g. when you are configuring holidays or holiday periods. The calendar can be reached from all windows where you are requested to enter a date. Proceed as follows: 1.
  • Page 44: Encryption Functions In Local Area Network

    This higher security level is necessary - especially when SiPass Entro is installed in Internet applications. The user of SiPass Entro should regularly change the crypto key needed by the encryption algorithm. The crypto key will always be stored in the database. The algorithm uses 128-bit level.
  • Page 45: Change The Crypto Key

    Encryption functions in Local Area Network 19.2 Change the crypto key 1. Open the Entro [ 13] application. 2. Click on System and select Change crypto key.  A wizard is invoked to guide you further. 3. Select in which way the crypto key should be created: The System creates the crypto key automatically.
  • Page 46: Door And Event Monitor

    [ 40] ). Alarm events are displayed in red. The events will appear on the screen as they occur. The PC must be ONLINE with the SiPass Entro system to receive any events! 20.1 Multiple windows with different monitoring focus By opening multiple event windows you can monitor different doors, persons, events etc in different windows.
  • Page 47: Search Events

    Door and event monitor This is what the screen might look like when you are using four event windows: To simplify monitoring, the event windows can be named. Right-click the desired window and choose Name view. The Set name of view window is displayed.
  • Page 48: Camera Operation In Pc

    Door and event monitor 1. Position the cursor in any Object window. 2. Right-click, select Change filter and choose which doors and/or cameras to view. 3. Optionally name the new window by right-clicking again. It is possible to create several windows with mixed or different doors/cameras. The viewing of images is supported for displaying on the primary screen of the Windows environment.
  • Page 49: Manually Recording

    3. Perform any required actions. 4. Exit the viewer window. Remember that if the event window in SiPass Entro indicates that an image sequence has been recorded but then separately deleted in the DVR, an “empty” window will be seen.
  • Page 50: Search And View Recordings From One Camera

    There is however a special level of system user that permits remote control of doors. You can log on by starting the SiPass Entro application and log on, or choose Login on the File menu in the Door monitor. Building Technologies 052_SiPass_Entro_6_5_A24205-A335-B318_e_en Fire Safety &...
  • Page 51: Open/Close All Doors

    This is displayed in the Roll call view and in SiPass Entro Person’s tab with two asterisks (**) in front of the name. To reset the card, double-click the name. Note that you have to be logged on in SiPass Entro or the Door monitor to be able to do this.
  • Page 52: Card Printing

    The photos are stored in a separate database in the PC used. 21.2 Template design tool In the SiPass Entro software there are a special tool that is used for creating and maintaining both card templates and/or receipt templates. The templates are used when printing the actual cards and means that the same information can easily be printed in different layouts.
  • Page 53: Card Layout Templates And/Or Receipt Layout Templates

    Card printing 21.2.2 Card layout templates and/or Receipt layout templates Because you create both card templates and receipt templates in a similar way – both commands are in the same dialog window. You may create several types of templates as well as deleting. receipt Note that for the the preview and format will be different.
  • Page 54: Static And/Or Dynamic Images

    Card printing Free_field_2 Member_group 5. Optionally change any general properties for the text. 6. Repeat for each text object. 21.2.4 Static and/or dynamic images As soon as an image frame is positioned there is a choice of image type: Static images, e g logotypes, can be imported by browsing an image library. To ...
  • Page 55: Printing A Card

    Card printing 21.4 Printing a card When one (or more) card holder data is prepared it is time to print the card(s). Proceed as follows: 1. Open the Entro [ 13] application 2. Go to Persons tab. 3. Select a person. 4.
  • Page 56: Printouts

    1. Choose Print on the File menu. 2. Choose what information to print. In the above example the Persons option is pre-set. SiPass Entro automatically suggests the option corresponding to the tab being active when you chose Print. The Selected persons, Selected doors etc. options mean that only information about the person, door etc.
  • Page 57: Working With Multiple Systems

    23.2.1 Configuring information 1. Configure the information in the modem-based system. SiPass Entro should always be ONLINE (dialed-up) when you configure a modem-connected system. This makes information transfer quicker and safer. 2. Wait until the green indicator and the DB UP TO DATE text is displayed bottom right in the SiPass Entro window.
  • Page 58: Starting Door Monitor Without Interrupting The Modem Connection

    Click the right mouse button on the two indicators to display a menu where Door monitor is one of the alternatives. In the same way, you can switch from Door monitor back to SiPass Entro. The modem connection will not be interrupted. 23.2.3 Logging in to another system On the File menu you will find an alternative named Login to another system.
  • Page 59: Using The System

    Using the system Using the system In this section the functions of SiPass Entro are described from the viewpoint of a person entering the building. How do you get in? How do you set an intrusion alarm? 24.1 Entrance People entering the building can open a door in several different ways, depending on the security level: By using their card at the card reader of a door terminal.
  • Page 60: Abort An Automatic Alarm Arming Cycle

    - or - Push the exit button (if allowed).  SiPass Entro will go back to the normal state – until the next automatic arming is started. 3. You can remain in the facility until you hear the warning signal again – and repeat the steps above.
  • Page 61: Set Or Change The Pin

    Using the system 24.4 Set or change the PIN This is how a user sets or changes their PIN, if “Personal Setting” has been activated. 1. Press the A button on the door terminal.  The yellow LED is lit. 2.
  • Page 62: Caretaker Functions

    Using the system at a reader keypad. Only caretakers can reset any common alarm 24.6 Caretaker functions Some doors can be configured to allow for a temporary change of security level. The door can be set Unlocked for certain times - or set to Group code (4 digits). The command is invoked at - and applies only to –...
  • Page 63: Reset Door To Normal State

    Using the system 24.6.3 Reset door to normal state To reset to normal mode again before the requested time - proceed as follows: When unlocked Dependant if the command A18, A19 or A20 have been used when unlocking the door, different card holders can reset the door. Use the card (+ PIN) in the same reader or use the Toggle reset from PC in the ...
  • Page 64: Advanced Searching Of Registered Persons

    Using the system 24.8 Advanced searching of registered persons Using this function you can search for all the persons granted access in the sys- tem. 1. Choose Person on the Search menu. The Search persons window is displayed.  In the Search persons window you can use a number of different search criteria in order to search for a person.
  • Page 65: Search With Right-Click On Person - Or Door

    It possible to edit any selected person from this list. 24.8.3 Import and export information about persons It is easy to import information about persons to SiPass Entro, from e.g. Excel. You may also export files to other applications from SiPass Entro.
  • Page 66: Export Information

    Using the system 24.8.5 Export information You can also export most information about cards (persons) into a file. Note that the PIN is encrypted and cannot be understood. However - it can still be imported from the same file. 1. Open the Entro [ 13] application. 2.
  • Page 67: Create An Import File In Excel

    Text Yes/No Free field 2 Text (maximum 40 characters). 1) If name is imported from SiPass Entro Lite, the name truncated to the 32 first characters 2) The name for a group must be identical regarding spelling and case. Otherwise a new group without any permission at all will be imported.
  • Page 68: Backup Of Event Files

    1. Start Windows Explorer. 2. Go to the Windows users profile folder. Example for Win XP: C:\documents and settings\Username\. 3. Go to the database folder \Username\Application Data\SiPass Entro \Standard\. 4. Copy all files to a suitable backup disk. Note the above method is only valid if no other database path is configured in the dbpath.ini...
  • Page 69: View System Resources

     A graphic bar diagram displays the capacity of the system. 4. Click OK. 24.12 View and make reservations via Entro The System user of the SiPass Entro has the possibility to see all reservations made. Even new reservations for persons can be made via the PC used for administration.
  • Page 70: Make A Reservation

    24.13 Make a reservation Prerequisite To be able to reserve times in the SiPass Entro Reservation system you need a standard web browser in a PC (MS Internet Explorer) - or a card reader together with a touch screen. The method depends on the type of installation.
  • Page 71: Make A Reserve Via A Booking Terminal

    Using the system 24.13.2 Make a reserve via a booking terminal In this case usually an InfoPoint IP811 is mounted local to the object. Together with this there is a card reader used for identification. 1. You will see the Home page for the Reservation system 2.
  • Page 72: Index

    Index Index Access Control, 9 Images, 52 Access group, 32 Import, 65 Access groups, 28 InfoPoint, 9 Anti-pass back, 51 Installer, 9 Intrusion, 9 Backup, 68 Badge and Receipt templates, 53 Landscape, 53 Limitations, 28 Calendar, 43 Camera, 47, 50 Modem, 57 card holders, 63 Card printer, 52...
  • Page 73 Index Unlock time, 26 Unused cards, 17 Time schedules, 21 USB-RIF/2, 63 Time zone, 19 User name, 13 Unknown card, 33 Building Technologies 052_SiPass_Entro_6_5_A24205-A335-B318_e_en Fire Safety & Security Products 10.03.2010...
  • Page 74 Issued by © 2010 Copyright Siemens Switzerland Ltd Siemens Building Technologies Technical specifications and availability subject to change without notice. Fire & Security Products GmbH & Co. oHG Siemensallee 84 D-76181 Karlsruhe www.buildingtechnologies.siemens.com Document ID A24205-A335-B318 Edition 10.03.2010...

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