Chrome Os Troubleshooting - LG Chromebase 22CV241 Installation Manual

Troubleshooting

Chrome OS Troubleshooting

Does a message appear saying
No network connection when trying to
visit a website?
Have you verified your network settings?
Is a screen asking for personal information? • When you try to connect to the internet for the first time
Is a web page asking to download and
install Adobe Flash Player?
Are you unable to use ActiveX?
Does the web browser stop only on certain
sites?
Are you unable to open files on the
external storage device?
Is the photo viewer slow?
Is the mouse not responding?
Does the keyboard display jumbled letters? • Different types of keyboards are used for different languages.
Are the speakers not producing any
sound?
When the Web Browser Screen is not properly displayed.
• Verify that your LAN cable is properly connected.
• Verify in your task bar that Network connect is activated.
• Settings > Network select Settings from the Network screen.
• Check LAN items.
• Select Ethernet from Settings and select DHCP or Static IP.
• If you have been assigned a static IP from your internet service
provider, enter your IP address.
through a LAN cable, certain internet service providers will
request your personal information.
• The user information screen is to verify the internet subscription
of the user.
• This message appears when the Adobe Flash Player plug-in is
not enabled on your system.
• Open your web browser settings and check Enable plug-ins.
• The web browser installed on the internet monitor does not sup-
port ActiveX. Only Internet Explorer supports ActiveX.
• If a web page contains multiple instances of Flash content, the
web browser may stop working.
Malfunction of the external storage device (USB memory)
• Check if your external storage device has enough free space.
• If not, remove some of the files to free up space on the device.
• If your external storage device has more than 1,000 files, the
media player may perform slowly.
• Remove some of the files and try again.
Malfunction in Peripheral Devices
• Verify that the mouse is connected to the USB port on the rear
of the monitor.
• Verify that your keyboard matches the language used by the
program.
• The keyboard is set when the user selects the country.
• Make sure that nothing is connected to the headset with micro-
phone port on the right side of the product.
• Make sure that the volume is NOT set to 0 or Muted.
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Troubleshooting