KitchenAid KERC507 Manual page 53

_f You Need Assistance or Service
2. if the problem isnot due to one
of the items listedinStep I:
• Call KitchenAid Consumer Assistance
_ enter:
1-800-422-1230
One of our trained consultants
can instruct you in how to
obtain satisfactory operation from your
appliance or, if service is necessary,
recommend a qualified service company
in your area.
• If you prefer, write to:
KitchenAid Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692
Please include a daytime phone number
in your correspondence.
3. if you need service*:
• Call your dealer or the repair service he
recommends.
cAll service should be handled
locally by the dealer from whom
you purchased the unit or an
authorized KitchenAid servicer.
• If you are unable to obtain the name of a
local authorized KitchenAid servicer, call
our Consumer Assistance Center tele-
phone number (see Step 2).
4. If you are not satisfied w ith the
action taken:
• Contact the Major Appliance Consumer
Action Program (MACAP). MACAP is a
group of independent consumer experts
that voices consumer views at the highest
levels of the major appliance industry.
• Contact MACAP only when the dealer,
authorized servicer, and KitchenAid have
failed to resolve your problem.
Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606
• MACAP will in turn inform us of your action.
* When asking for help or service:
Please provide a detailed description
of the problem, your appliance's com-
plete model and serial numbers, and
the purchase date. (See page 2.) This
information will help us respond pro-
perly to your request.
Don't forget,KitchenAid offersa full lineof quolity home oppliances.
Built-In Refrigerators Trash Compactors Ranges & Cooktops
Freestanding Refrigerators Hot Water Dispensers Microwave Ovens
50-Pound Ice Makers Food Waste Disposers Washers & Dryers
Dishwashers Built-In Ovens Mixers & Blenders
For more information on these appliances, or the one you have purchased, call our
toll-free Consumer Assistance Center telephone number, 1-800-422-1230.
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