Trouble - Shooting - Sanyo HEC-DR5700 Instruction Manual

TROUBLE-SHOOTING
WARNING
If the trouble still persists even after the following proper countermeasures have been taken, stop using the
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massager to avoid possible accidents. Disconnect the power plug from the outlet and consult an authorized
service center. Do not attempt to repair the equipment at home by yourself, as it is very dangerous.
Sounds and sensations such as the following may occur while the massager is operating,
but these occur as part of the normal mechanism of the massager and are not the signs of
a malfunction. (They have no effect on normal functioning.)
・Rattling sound during tapping
・The sound of massaging rollers moving up and
down and the sound of kneading operation
(Knocking, clinking, rubbing or whistling sounds)
・Creaking sound caused by massaging rollers
and cloth during massaging operation
・Gear meshing sound
・Wobbling of the foot rest
・Creaking or sliding sounds when reclining
Type of Trouble
Operation failure
The operation stops in the middle
of massaging.
Courses other than Air Course
cannot be selected.
Movement of massaging rollers
in upward direction, causing
operation to stop.
Reclining is not possible. The foot
rest cannot be raised or lowered.
You feel discomfort during the
operation of reclining.
the opposite direction temporarily,
or do not move smoothly.)
The position of massaging rollers
differ between right and left.
The display of stiffness differs
from the degree of stiffness
actually felt.
The degree of stiffness cannot
be measured correctly.
If people who are heavier than the maximum weight (120 kg or more) use the massager, it may
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NOTE
stop operating suddenly.
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Sounds and sensations during operation
Check that the power plug is securely
plugged into the outlet.
Check that the POWER switch is set to
the ON position.
Check if the remote power switch is
turned off. (LED is not illuminated.)
Make sure that no more than one button
is being pressed at any one time.
Check if the remote power switch is
turned off. (LED is not illuminated.)
Check if the chair is set to the BEST
POSITION 2.
This phenomenon is caused by the operation of the timer, but is not
a problem.
Is it being obstructed by something? Remove the obstruction.
This operation is conducted for safety, but is not a problem.
(Move toward
This phenomenon is caused by the adoption of the function of alternative
tapping on the right and left sides, but is not a problem.
Check if your fingers (hand) are placed
on the sensor.
The measurement result indicates the stiffness according to the body's
biological reaction to the sensor massage, so it may differ from the
stiffness the user actually feels.
Massage in relaxed condition as much as possible. The degree of stiffness may
not be measured correctly when the user massages immediately after taking
a bath or is given stimulation other than sensor massage, like watching TV.
Check your skin for dryness.
・Sound of air massaging
Whooshing sound (switching valve sound)
Hissing or blowing sound (air exhaust sound)
Sounds from the pump operating
Sound of the air bag filling up
・Small sounds and shocks coming from the massaging
rollers when massaging near the waist
・Bouncing movement of the massaging rollers when
they move from the back to the shoulder
Check points Countermeasure
Push the power plug into the
outlet securely. (See page 11)
Press the POWER switch to the
[ON] position. (See page 11)
Press the OPERATION ON/OFF button
after turning on the remote power
switch. (See page 11)
Please press each button separately.
Press the OPERATION ON/OFF button
after turning on the remote power
switch. (See page 11)
After adjusting the angle of back rest,
select the massaging button. (See page 13)
Place your fingers (hand) on the
sensor. (See page 15)
Slightly moisten your hand using hand cream
and place the fingers (hand) on the sensor again.