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10
ordering filters
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HEPA filters are available under type number FC8029.
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Micro filters are available under service number 4322 000 38900.
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Motor protection filters are available under service number 4322 000 38890.
Environment
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Do not throw away the appliance with the normal household waste at the end of its life, but
hand it in at an official collection point for recycling. By doing this, you help to preserve the
environment (Fig. 24).
guarantee and service
If you need service or information or if you have a problem, please visit the Philips website at
www.philips.com or contact the Philips Consumer Care Centre in your country (you find its phone
number in the worldwide guarantee leaflet). If there is no Consumer Care Centre in your country,
go to your local Philips dealer.
The storage box is not covered by the terms of the international guarantee.
troubleshooting
This chapter summarises the most common problems you could encounter with the appliance. If
you are unable to solve the problem with the information below, contact the Consumer Care
Centre in your country.
1
The suction power is insufficient
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Perhaps the dustbag is full.
If necessary, replace the dustbag.
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Perhaps the filters need to be replaced.
If necessary, replace the filters.
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Perhaps the suction power slide on the handgrip is open.
Close the slide.
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Perhaps the electronic suction power control (specific types only) has been set to a low setting.
Set the control to a higher setting.
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Perhaps the nozzle, tube or hose is blocked up.
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To remove the obstruction, disconnect the blocked-up item and connect it (as far as possible)
the other way round. Switch on the vacuum cleaner to force the air through the blocked-up
item in opposite direction (Fig. 25).
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