HP ProOne 400 G1 All-in-One Hardware Reference Manual
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HP ProOne 400 G1 All-in-One Hardware Reference Manual

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HP ProOne 400 G1 All-in-One

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  • Page 1 Hardware Reference Guide HP ProOne 400 G1 All-in-One...
  • Page 2 Corporation in the U.S. and other countries. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.

  • Page 3: About This Book

    About This Book This guide provides basic information for upgrading this computer model. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
  • Page 4 About This Book...

  • Page 5: Table Of Contents

    Table of contents 1 Product features ............................. 1 Overview .............................. 1 Front components ..........................3 Side components ..........................4 Rear components ..........................5 Keyboard features ..........................6 Adjusting the stand ..........................7 Waking the computer ........................... 7 Serial number location .......................... 8 2 Display options ...............................
  • Page 6 Removing a 3.5-inch hard drive ............32 Removing a 2.5-inch solid state drive (SSD), self-encrypting drive (SED), or solid state hybrid drive (SSHD) ........ 35 Installing a hard drive ..................39 Installing a 3.5-inch hard drive ............39 Installing a 2.5-inch solid state drive (SSD), self-encrypting drive (SED), or solid state hybrid drive (SSHD) ........

  • Page 7: Product Features

    Up to 2 TB Hard Drive, 180 GB Solid State Drive, 256 GB Self-encrypting Solid State Drive, 500 GB Self-encrypting Drive, or 1 TB Solid State Hard Drive ● Optional Tray-load HP SuperMulti DVD+/-RW SATA Optical Disc Drive, DVD-ROM Disc Drive, or Slim BDXL Blu-ray Writer ●...
  • Page 8 6 USB ports: 1 USB 3.0, 1 USB 3.0 (fast-charging), 4 USB 2.0 ● Choice of wired or wireless keyboard and mouse ◦ Wired USB keyboard and mouse ◦ HP USB–PS/2 washable keyboard and mouse ◦ Wireless keyboard and mouse ● Windows ®...

  • Page 9: Front Components

    Front components Figure 1-2 Front components Table 1-1 Front Components Component Component Dual microphone array (optional) Power button Webcam activity LED (with optional webcam) High-performance stereo speakers Webcam (optional) Front components...

  • Page 10: Side Components

    HP 5-in-1 media card reader (optional) Optical disc drive eject button USB 3.0 port Optical disc drive activity LED USB 3.0 port, fast-charging Hard disc drive activity LED Microphone jack HP 5-in-1 medial card reader (optional) LED Headphone jack Chapter 1 Product features...

  • Page 11: Rear Components

    Rear components Figure 1-4 Rear components Table 1-3 Rear components Component Component Access panel Power supply connector Access panel security screw (storage position) Power supply DC-in activity LED Security screw hole (locking position) RJ-45 Gigabit Ethernet port DisplayPort port (4) USB 2.0 ports Serial port Stereo audio line out Cable lock slot...

  • Page 12: Keyboard Features

    Keyboard features Figure 1-5 Keyboard features Table 1-4 Keyboard features Component Component Sleep Mute Volume Fast Reverse Decrease Volume Play/Pause Increase Volume Stop Function Fast Forward Chapter 1 Product features...

  • Page 13: Adjusting The Stand

    ▲ To wake the computer from hibernation, press and release the power button. This affects the HP ProOne 400 G1 All-in-One equipped with one of the following operating systems: ● Windows 8 (all editions, 64-bit) ●...

  • Page 14: Serial Number Location

    Serial number location The computer has a unique serial number and a product ID number that are located on the exterior of the computer. Keep these numbers available for use when contacting customer service for assistance. Figure 1-7 Locating the serial number Chapter 1 Product features...

  • Page 15: Display Options

    Display options Adjusting the audio signal ● There is no hardware volume control button on the HP ProOne 400 G1 AiO. (However, some keyboards do have volume function buttons.) ● Volume can be adjusted with the operating system (OS) master control or the software (SW) audio player control.
  • Page 16 Move the slider to make adjustments. At the bottom of the window, click Apply or OK to save the changes. Chapter 2 Display options...

  • Page 17: Hardware Repair And Upgrade

    To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation, setup, posture, and health and work habits for computer users, and provides important electrical and mechanical safety information. This guide is located on the Web at http://www.hp.com/ergo. WARNING! Computers that are inappropriately situated on dressers, bookcases, shelves, desks, speakers, chests, or carts may fall over and cause personal injury.

  • Page 18: Connecting And Disconnecting Power

    Connecting and disconnecting power Connecting power Connect the peripheral cables to the appropriate ports. Plug the female end of the power cord into the power supply brick (1). Connect the other end of the power cord to an electrical outlet (2). Connect the round end of the power supply cord to the power supply connector on the rear of the computer (3).

  • Page 19: Installing A Cable Lock

    Installing a cable lock The cable lock slot enables you to secure your computer. A cable lock is a key lock device that has a wire cable attached. You attach one end of the cable to your desk (or other stationary object) and the other end of the cable to the cable lock slot on back of the computer.

  • Page 20: Installing An Access Panel Security Screw

    Installing an access panel security screw You may prevent access to internal components by securing the access panel. Remove the T15 tamper-resistant Torx security screw from the storage position in the rear of the computer and screw it into the security screw hole (locking position) to prevent removal of the access panel. Figure 3-3 Securing the access panel Chapter 3 Hardware repair and upgrade...

  • Page 21: Synchronizing The Optional Wireless Keyboard And Mouse

    Synchronizing the optional wireless keyboard and mouse The optional wireless keyboard and mouse are easy to set up. Just remove the battery tabs on both the keyboard and the mouse to activate the preinstalled batteries. NOTE: For better mouse battery life and performance, avoid using your mouse on a dark or high- gloss surface, and turn mouse power off when not in use.

  • Page 22: Removing Batteries From The Optional Wireless Keyboard Or Mouse

    Removing batteries from the optional wireless keyboard or mouse NOTE: The wireless keyboard and mouse are optional components. To remove batteries from the wireless keyboard, remove the battery door on the underside of the keyboard (1) and lift the batteries out of the battery compartment (2). Figure 3-5 Removing batteries from the wireless keyboard To remove batteries from the wireless mouse, remove the battery door on the underside of the mouse...

  • Page 23: Attaching The Computer To A Mounting Fixture

    Remove/disengage any security devices that prohibit opening the computer. Place the computer face down on a soft flat surface. HP recommends that you set down a blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other damage.
  • Page 24 Rotate the bottom edge of the access panel up (2), and then lift the access panel off of the computer (3). Figure 3-7 Removing the access panel Place the access panel down on a flat surface with the inside of the panel facing up. Remove the three screws (1) securing the stand to the access panel, and then remove the stand (2).

  • Page 25: Connecting A Second Display

    If you are adding a second display that does not have a DisplayPort connector, you can purchase a DisplayPort video adaptor from HP for your configuration. DisplayPort adapters and video cables are purchased separately. HP offers the following adapters: ●...
  • Page 26 If your second display has a DisplayPort connector, connect a DisplayPort cable directly between the DisplayPort connector on the rear of the computer and the DisplayPort connector on the second display. Figure 3-10 Connecting a second display using a DisplayPort cable If your second display does not have a DisplayPort connector, connect a DisplayPort video adapter to the DisplayPort connector of the computer.

  • Page 27: Locating Internal Components

    Locating internal components The following sections contain procedures for removing and replacing these internal components: ● Optical disc drive ● Hard disc drive, solid state drive, or self-encrypting drive ● Battery ● Memory Figure 3-12 Locating internal components Component Component Optical disc drive Battery Hard disc drive...
  • Page 28 NOTE: The system will not operate properly if you install unsupported SODIMM memory. HP offers upgrade memory for this computer and advises that the consumer purchase it to avoid compatibility issues with unsupported third-party memory. Chapter 3 Hardware repair and upgrade...

  • Page 29: Populating Sodimm Sockets

    Remove/disengage any security devices that prohibit opening the computer. Place the computer face down on a soft flat surface. HP recommends that you set down a blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other damage.
  • Page 30 Rotate the bottom edge of the access panel up (2), and then lift the access panel off of the computer (3). Figure 3-13 Removing the access panel Remove the three screws securing the VESA panel to the chassis (1), and then lift the panel out of the chassis (2).
  • Page 31 Rotate the shield to the right (2), and then lift it off the chassis (3). Figure 3-15 Removing the fire enclosure shield The memory modules can now be seen in the right side of the chassis. Figure 3-16 Locating the memory modules Removing and installing memory...
  • Page 32 To remove a memory module, press outward on the two latches on each side of the SODIMM (1), then pull the SODIMM out of the socket (2). Figure 3-17 Removing a memory module To install a memory module, slide the SODIMM into the socket at approximately a 30° angle (1), then press the SODIMM down (2) so that the latches lock it in place.

  • Page 33: Replacing The Battery

    Do not expose to temperatures higher than 60 °C (140 ºF). Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water. Replace the battery only with the HP spare designated for this product. CAUTION: Before replacing the battery, it is important to back up the computer CMOS settings.
  • Page 34 Remove/disengage any security devices that prohibit opening the computer. Place the computer face down on a soft flat surface. HP recommends that you set down a blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other damage.
  • Page 35 Remove the three screws securing the VESA panel to the chassis (1), and then lift the panel out of the chassis (2). Figure 3-21 Removing the VESA panel Remove the two screws securing the fire enclosure shield to the chassis (1). Replacing the battery...
  • Page 36 Rotate the shield to the right (2), and then lift it off the chassis (3). Figure 3-22 Removing the fire enclosure shield The battery can now be seen on the left side of the memory modules. Figure 3-23 Locating the battery To release the battery from its holder, insert a thin metal instrument into the slot on the side of the holder below the battery (1) and pry the battery up and out of the holder (2).
  • Page 37 To insert the new battery, slide one edge of the replacement battery under the holder’s lip with the positive side up (1) and press the other edge down into the holder so that it snaps in place (2). Figure 3-24 Removing and Replacing a Coin Cell Battery (Type 1) Engage the three tabs on the right edge of the fire enclosure shield with the matching slots on the right side of the chassis and rotate the fire enclosure shield down onto the chassis.

  • Page 38: Replacing Drives

    Remove/disengage any security devices that prohibit opening the computer. Place the computer face down on a soft flat surface. HP recommends that you set down a blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other damage.
  • Page 39 Rotate the bottom edge of the access panel up (2), and then lift the access panel off of the computer (3). Figure 3-26 Removing the access panel The hard drive cage can now be seen in the lower left side of the chassis. Figure 3-27 Locating the hard drive cage Loosen the captive screw securing the hard drive cage in the chassis (1).
  • Page 40 Slide the hard drive cage left, and then lift it out of the chassis (2). Figure 3-28 Removing the hard drive cage Remove the four mounting screws (1) securing the 3.5-inch hard drive in the hard drive cage. Be sure to keep the screws together with the blue rubber grommets to use to install a replacement drive.

  • Page 41: Removing A 2.5-Inch Solid State Drive (Ssd), Self-Encrypting Drive (Sed), Or Solid State Hybrid Drive (Sshd)

    Remove/disengage any security devices that prohibit opening the computer. Place the computer face down on a soft flat surface. HP recommends that you set down a blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other damage.
  • Page 42 Rotate the bottom edge of the access panel up (2), and then lift the access panel off of the computer (3). Figure 3-30 Removing the access panel The hard drive cage can now be seen in the lower left side of the chassis. Figure 3-31 Locating the hard drive cage Loosen the captive screw securing the hard drive cage in the chassis (1).
  • Page 43 Slide the hard drive cage left, and then lift it out of the chassis (2). Figure 3-32 Removing the hard drive cage Remove the four mounting screws (1) securing the 2.5-inch drive adapter in the hard drive cage. Be sure to keep the screws together with the blue rubber grommets to use to install a replacement drive.
  • Page 44 Slide the 2.5-inch hard drive out of the drive adapter (2). Figure 3-34 Removing the 2.5-inch drive adapter from the drive cage For instructions on installing a hard drive, see Installing a hard drive on page Chapter 3 Hardware repair and upgrade...

  • Page 45: Installing A Hard Drive

    Installing a hard drive ● Installing a 3.5-inch hard drive ● Installing a 2.5-inch solid state drive (SSD), self-encrypting drive (SED), or solid state hybrid drive (SSHD) Installing a 3.5-inch hard drive Slide the new 3.5-inch hard drive into the hard drive cage (1). Be sure that the hard drive connector is facing up at the open end of the drive.
  • Page 46 Set the top edge of the access panel down on the top edge of the computer chassis (1). Be sure to align the hooks on the underside of the top edge of the access panel with the top edge of the computer.

  • Page 47: Installing A 2.5-Inch Solid State Drive (Ssd), Self-Encrypting Drive (Sed), Or Solid State Hybrid Drive (Sshd)

    Installing a 2.5-inch solid state drive (SSD), self-encrypting drive (SED), or solid state hybrid drive (SSHD) Insert the 2.5-inch solid state drive (SSD), self-encrypting drive (SED), or solid state hybrid drive (SSHD) into the 2.5-inch drive adapter (1). Be sure that the connector is at the opening of the adapter.
  • Page 48 Tighten the captive screw (2) to secure the hard drive cage in the chassis. Figure 3-40 Installing the hard drive cage Set the top edge of the access panel down on the top edge of the computer chassis (1). Be sure to align the hooks on the underside of the top edge of the access panel with the top edge of the computer.

  • Page 49: Replacing The Optical Disc Drive

    Remove/disengage any security devices that prohibit opening the computer. Place the computer face down on a soft flat surface. HP recommends that you set down a blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other damage.
  • Page 50 Rotate the bottom edge of the access panel up (2), and then lift the access panel off of the computer (3). Figure 3-42 Removing the access panel The optical disc drive can now be seen in the upper left side of the chassis. Figure 3-43 Locating the optical disc drive Loosen the captive screw (1) through the optical disc drive bracket that secures the optical disc...
  • Page 51 Slide the optical disc drive left (2) to remove it from the chassis. Figure 3-44 Removing the optical disc drive Remove the two screws attaching the optical disc drive bracket to the optical disc drive. Figure 3-45 Removing the optical disc drive bracket Replacing drives...
  • Page 52 Attach the optical disc drive bracket to the new optical disc drive by screwing the two screws through the bracket into the new drive. Figure 3-46 Installing the optical disc drive bracket Place the new optical disc drive into the chassis and push the drive in firmly until it snaps into place (1).
  • Page 53 Tighten the captive screws (3) to secure the access panel in place. Figure 3-48 Replacing the access panel Place the computer in the upright position. Reconnect the power cord and external devices. Lock any security devices that were disengaged when the access panel was removed. Turn on the computer.

  • Page 54: Appendix A Electrostatic Discharge

    Use conductive field service tools. ● Use a portable field service kit with a folding static-dissipating work mat. If you do not have any of the suggested equipment for proper grounding, contact an HP authorized dealer, reseller, or service provider. NOTE: For more information on static electricity, contact an HP authorized dealer, reseller, or service provider.

  • Page 55: Appendix B Computer Operating Guidelines, Routine Care, And Shipping Preparation

    Computer operating guidelines, routine care, and shipping preparation Computer operating guidelines and routine care Follow these guidelines to properly set up and care for the computer: ● Keep the computer away from excessive moisture, direct sunlight, and extremes of heat and cold.

  • Page 56: Optical Disc Drive Precautions

    CAUTION: If any object or liquid falls into the drive, immediately unplug the computer and have it checked by an authorized HP service provider. Shipping preparation Follow these suggestions when preparing to ship the computer: Back up the hard drive files on optical media or external USB drives.

  • Page 57: Index

    Index SODIMMs specifications 21 additional information 11 hard drive specifications 21 adjusting 2.5-inch 32 mounting the computer 17 audio 9 2.5-inch, installing 41 mouse brightness 9 2.5-inch, removing 35 removing batteries 16 audio, adjusting 9 3.5-inch 32 synchronizing wireless 15 3.5-inch, installing 39 3.5-inch, removing 32 battery, replacing 27...
  • Page 58 SODIMM identification 23 location 23 specifications 21 solid state drive (SSD) 2.5-inch, installing 41 2.5-inch, removing 35 solid state hybrid drive (SSHD) 2.5-inch, installing 41 2.5-inch, removing 35 specifications, memory 21 stand, removing 17 swivel adjustment 7 synchronizing wireless keyboard and mouse 15 tilt adjustment 7 ventilation guidelines 49...

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