Toro 22318 Operator's Manual page 36

CUE
- Kohler Powered
Conditions and Products Covered
The Toro® Company and its affiliate, Toro Warranty Company, pursuant
to an agreement between them, jointly warrant your Toro CUE Product
("Product") to be free from defects in materials or workmanship. The follow-
ing time periods apply from the date the Product is delivered to the original
retail purchaser:
The following time periods apply from the date of purchase:
Products
All traction units and
attachments
Kohler engines
Where a warrantable condition exists, we will repair the Product at no cost
to you including diagnosis, labor, and parts.
Instructions for Obtaining Warranty Service
If you think that your Toro Product contains a defect in materials or work-
manship, follow this procedure:
1. Contact any Authorized CUE Service Dealer to arrange service at their
dealership. To locate a dealer convenient to you, access our website at
www.Toro.com. You may also call our Toro Customer Care Department
toll free at 888-577-7466 (U.S. customers) or 877-484-9255 (Canadian
customers).
2. Bring the product and your proof of purchase (sales receipt) to the
Service Dealer.
If for any reason you are dissatisfi ed with the Service Dealer's analysis or
with the assistance provided, contact us at:
LCB Customer Service Department
Toro Warranty Company
8111 Lyndale Avenue South
Bloomington, MN 55420-1196
Toll Free: 888-577-7466 (U.S. customers)
Toll Free: 877-484-9255 (Canada customers)
Owner Responsibilities
You must maintain your Toro Product by following the maintenance pro-
cedures described in the Operator's Manual. Such routine maintenance,
whether performed by a dealer or by you, is at your expense. Parts sched-
uled for replacement as required maintenance ("Maintenance Parts"), are
warranted for the period of time up to the scheduled replacement time for
that part. Failure to perform required maintenance and adjustments can be
grounds for disallowing a warranty claim.
Items and Conditions Not Covered
Not all product failures or malfunctions that occur during the warranty pe-
riod are defects in materials or workmanship. This express warranty does
not cover the following:
• Product failures which result from the use of non-Toro replacement
parts, or from installation and use of add-on, modified, or unapproved
accessories
Customers who have purchased Toro products exported from the United States or Canada should contact their Toro Distributor (Dealer) to obtain guaran-
tee policies for your country, province, or state. If for any reason you are dissatisfied with your Distributor's service or have difficulty obtaining guarantee
information, contact the Toro importer. If all other remedies fail, you may contact us at Toro Warranty Company.
The Toro Compact Utility Equipment Warranty
A One-Year Limited Warranty
Warranty Period
1 year or 1000 operational
hours, whichever occurs first
3 years
Countries Other than the United States or Canada
• Product failures which result from failure to perform required mainte-
nance and/or adjustments
• Product failures which result from operating the Product in an abusive,
negligent or reckless manner
• Parts subject to consumption through use unless found to be defec-
tive. Examples of parts which are consumed, or used up, during normal
Product operation include, but are not limited to, digging teeth, tines,
spark plugs, tires, tracks, filters, chains, etc.
• Failures caused by outside influence. Items considered to be outside
influence include, but are not limited to, weather, storage practices,
contamination, use of unapproved coolants, lubricants, additives, or
chemicals, etc.
• Normal "wear and tear" items. Normal "wear and tear" includes, but is
not limited to, worn painted surfaces, scratched decals or windows, etc
• Any component covered by a separate manufacturer's warranty
• Pickup and delivery charges
General Conditions
Repair by an Authorized Toro Service Dealer is your sole remedy under this
warranty. Neither The Toro® Company nor Toro Warranty Company is
liable for indirect, incidental or consequential damages in connection
with the use of the Toro Products covered by this warranty, including
any cost or expense of providing substitute equipment or service dur-
ing reasonable periods of malfunction or non-use pending completion
of repairs under this warranty. Some states do not allow exclusions
of incidental or consequential damages, or limitations on how long an
implied warranty lasts, so the above exclusions and limitations may
not apply to you. This warranty gives you specific legal rights, and you
may also have other rights which vary from state to state.
Except for the Emissions warranty referenced below, if applicable, there
is no other express warranty. All implied warranties of merchantability and
fitness for use are limited to the duration of this express warranty.
Note to California residents: The Emissions Control System on your
Product may be covered by a separate warranty meeting requirements
established by the U.S. Environmental Protection Agency (EPA) or the Cali-
fornia Air Resources Board (CARB). The hour limitations set forth above do
not apply to the Emissions Control System Warranty. Refer to the California
Emission Control Warranty Statement printed in you operator's manual
or contained in the engine manufacturer's documentation for details.
Part Number 374-0047 Rev. C