D-Link DVX-1000 User Manual page 72

You can open the downloaded CDR text file from Excel. The tab
separated values will be automatically separated into columns by
Excel.
20. In what scenarios are the configured DNS servers queried?
Currently domain names resolution is used only for SIP servers. So any
sip message that requires a domain name resolution will result in these
servers being queried.
21. Can I configure features to work across offices with Remote office
connectivity?
Features such as 'Call Forward', 'Follow me' and hunt groups cannot be
configured across offices. Remote office locations are generally
connected over the public internet. Security considerations warrant
that call features that entail automatic transfer across locations be
avoided to discourage eavesdropping and service theft.
22. Why do Voicemail and Auto attendant calls fail immediately after I
change the respective extensions?
The change in Auto Attendant and voicemail extensions are updated to
the running configuration after a refresh interval. This refresh can take
as much as 5 minutes in the worst case.
23. Why don't conferences end when system parameters such as IP and
time are changed?
Changing system parameters such as system IP, time and ports are
not recommended
termination of these calls and conferences are purely best effort and
depend on the state of the calls, restart intervals for each of the
servers and existing network conditions which cannot be predicted and
hence cannot be guaranteed.
24. Why don't I see voicemail notifications in my mailbox even though I
have enabled the feature?
There are two reasons why this could happen.
1. If the email id configured for the user is incorrect, the mail will be
sent to the next hop and will appear to have been successfully
sent as far as the voicemail server is concerned; this mail could
fail on a subsequent hop and might not be delivered.
2. If the Administrative user's mail id is not valid on the domain it is
sent from, then the mail could be detected as Spam and delivered
to your
administrator has a valid mail id or add the administrator's mail id
to your trusted list.
25. Can I use public SMTP servers configuring voicemail notifications?
DVX-1000 can be configured to use public domain SMTP servers which
do not require authentication. Please note that SMTP client on DVX-
1000 does not support authentication.
26. When I upload a voice prompt with the correct format DVX says
"Invalid file"?
Please check the file size, the maximum file size for prompt upload is
200 KB.
27. Why does the traceroute command never work?
D-Link Confidential
when calls or conferences are active. The graceful
Spam mails folder.
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DVX-1000 User Manual
Please make sure that the