Panasonic DX-800 Network Fax Manual
Panasonic DX-800 Network Fax Manual

Panasonic DX-800 Network Fax Manual

Panasonic facsimile operating instructions dx-800
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Facsimile

Operating Instructions

(For Internet Fax)
DX-800
Model No.
Before operating this equipment, please read these instructions completely and keep these operating instructions for future reference.
English

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Table of Contents
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Summary of Contents for Panasonic DX-800

  • Page 1: Operating Instructions

    Facsimile Operating Instructions (For Internet Fax) DX-800 Model No. Before operating this equipment, please read these instructions completely and keep these operating instructions for future reference. English...
  • Page 2: Important Information

    Internet Parameters (See page 49) SMTP Server IP Address: POP Server IP Address: LDAP Server IP Address: 2003 by Panasonic Communications Co., Ltd. Copyright © All rights reserved. Unauthorized copying and distribution is a violation of law. Printed in Japan.
  • Page 3: Table Of Contents

    Table of Contents Getting to Know Your Machine Safety Information... Precaution... 11 Function Key... 12 External View ... 13 Control Panel ... 14 Pre Installation Information... 16 Setup as SMTP Mail Server ... 17 Setup as POP3 Client ... 18 Internet Communication Features ...
  • Page 4 Table of Contents Installing Your Machine Programming Your Machine Programming Email Address and Telephone Numbers ... 70 Customizing Your Machine ... 78 Basic Operations Loading Documents... 86 Basic Transmission Settings ... 88 Sending Documents via LAN ... 91 Sending Documents via Telephone Line ... 105 Using a PC to Update the Auto Dialer Remotely ...
  • Page 5 Basic Operations Transmission Reservation... 118 Redialing ... 121 Receiving Documents via LAN ... 123 General Description... 123 Receiving Email from a POP Server ... 125 Receiving Documents via Telephone Line ... 128 Reception Modes ... 128 Telephone Mode ... 129 Fax / Tel Auto Switching Mode...
  • Page 6 Table of Contents Advanced Features Inbound Routing... 156 Edit File Mode ... 160 Access Code... 168 Receive To Memory... 170 Distinctive Ring Detector (DRD) ... 172 Fax Cover Sheet ... 173 PIN Code Access... 175 Fax Forward ... 177 Ifax Return Receipt... 178 Network Features Network Scanner ...
  • Page 7 Network Features Sending Document(s) from a PC to a G3 Fax Machine ... 190 Printouts and Reports... 192 Selective Reception ... 194 General Description... 194 Setting the Selective Reception ... 194 Password Communications ... 195 General Description... 195 Compatibility with Other Machines ... 195 Setting Password Transmission ...
  • Page 8 Table of Contents Problem Solving Troubleshooting ... 222 Appendix Specifications ... 238 Recording Paper Specifications ... 241 Options and Supplies ... 242 FCC Notice for User in USA ... 244 Notice to User in Canada... 246 Glossary ... 248 ITU-T Image No. 1 ... 253 Index ...
  • Page 9: Getting To Know Your Machine

    Getting to Know Your Machine Safety Information denotes a potential hazard that could result in serious injury or death. WARNING • TO PREVENT FIRE OR SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR ANY TYPE OF MOISTURE. • TO MINIMIZE THE POSSIBILITY OF SHOCK OR DAMAGE TO THE MACHINE, IT MUST BE PROPERLY GROUNDED.
  • Page 10: Important Safety Instructions

    Safety Information denotes hazards that could result in minor injury or damage to the machine. CAUTION • TO REDUCE THE RISK OF SHOCK OR FIRE, USE ONLY NO. 26 AWG OR LARGER TELEPHONE LINE CABLE. • DISCONNECT ALL POWER TO THE MACHINE BEFORE COVER(S) ARE REMOVED. REPLACE THE COVER(S) BEFORE THE UNIT IS RE-ENERGIZED.
  • Page 11: Precaution

    Precaution denotes hazards that could result in minor injury or damage to the machine. CAUTION Do not install the machine near heating or an air conditioning unit. Avoid exposure to direct sunlight. Install the machine on a flat surface, leave at least 4 inches (10 cm) of space between the machine and other objects.
  • Page 12: Function Key

    Any function can be started by first pressing pressing scroll key repeatedly until the desired function appears on the display. and then enter the function number, or by FUNCTION Deferred Communication 1 = XMT 2 = Polling Advanced Communication 1 = Not Used 2 = Confidential Communication 3 - 4 = Not Used 5 = LAN Relay XMT...
  • Page 13: External View

    External View Recording Paper Tray Recording Paper Sub Tray Printer Cover Handset (Available as an option, see page 242) Recording Paper Cassette (Standard) Document Sub Tray ADF Door 250-sheet Recording Paper Cassette (Available as an option, see page 242) Control Panel Document Return Tray (Set on the upper Recording Paper...
  • Page 14: Control Panel

    Lights when the verification stamp is set to ON. - Blinks when the machine is transmitting a document or receiving. - Lights when trouble occurs. - Used to select Email communication (Internet Fax). DX-800 DX-800 Keypad - Used for manual number dialing, recording phone numbers, and numerical entries.
  • Page 15 - Used to reset all the previously set functions. - Used to correct entered numbers or characters (Backspace). DX-800 One-Touch Keys (01-28) - Used for One-Touch Dialing. (See pages 93, 110 and 111) Program Keys (P1-P4) - Used to record long dialing procedures or Group Dialing Number keys. (See pages 142 to 149)
  • Page 16: Pre Installation Information

    Before setting up your Panasonic machine on your network, please read this entire section to be familiar with its functions. Your machine is able to perform the following when connected to a 10Base-T/100Base-TX Ethernet LAN (local area network): • Send paper-based information as an Internet Email.
  • Page 17: Setup As Smtp Mail Server

    This unique Host name must be registered within your network’s DNS (Domain Name System) server. Example: Internet_Fax@fax01.panasonic.com 2. By default the machine requires the IP Address of the DNS Server and prompts you to enter the SMTP Server Name.
  • Page 18: Setup As Pop3 Client

    1. The email address format can be the same as your regular email address. If your email address is popuser001@panasonic.com, your machine's email address can be Internet_Fax@panasonic.com. 2. By default the machine requires the IP Address of the DNS Server and prompts you to enter the SMTP and POP Server Names.
  • Page 19: Pre Installation Information

    For the total system to work properly via LAN, certain information and additional parameters must be set. Please contact your network administrator for the required information and connection to the LAN. Important: Make a copy of this page and ask the Network Administrator to complete the required information.
  • Page 20 Pre Installation Information Explanation of Contents MAC Address IP Address Subnet Mask Default Gateway IP Address Primary DNS Server IP Address Secondary DNS Server IP Address Email Address SMTP Server Name or SMTP Server IP Address POP Server Name or POP Server IP Address POP User Name (10)
  • Page 21: Internet Communication Features

    Internet Communication Features Internet Fax Transmission Your machine allows you to transmit documents over the Internet to another Internet Fax or a PC. The document is first scanned and converted into a TIFF-F or PDF* file, and then transmitted to the remote location as an attachment file to an email using MIME encoding.
  • Page 22: Direct Smtp (Direct Ifax Xmt)

    Internet Communication Features Direct SMTP (Direct IFAX XMT) Simple Mail Transfer Protocol (SMTP) is used to transfer mail reliably and efficiently. An important feature of SMTP is its capability to transport mail across networks, usually referred to as SMTP mail relay by employing SMTP server.
  • Page 23: Internet Mail Reception

    Internet Mail Reception Your machine allows you to receive and print a PC transmitted email automatically or manually, depending on its setup configuration. However, if the received email includes a file attachment in a format other than TIFF-F, such as PDF, Word, Excel, Power Point, your machine prints an error message instead. Internet Fax Internet Communication Features Internet Fax...
  • Page 24: Inbound Routing

    Using the Inbound Routing feature, your machine can route documents received from a G3 fax machine to email address(s) or to Internet Fax machine(s) connected to a LAN as an email, as well as to other G3 fax machine(s) over the telephone line.
  • Page 25: Fax Forward

    Fax Forward Your machine is capable of transferring all received Internet email or regular G3 fax documents to a pre- programmed G3 fax or a PC destination. Internet Fax Email G3 Fax Network Scanner Your machine can be utilized as a network scanner by simply transmitting an image to a PC as TIFF-F or PDF attachment to an email.
  • Page 26: Network Printer

    The second part requires you to install and configure the software on your PC to work with your machine, (See the web site for details about the printer driver installation and operation.) You can download the Panasonic’s printer driver and LPR monitor from any of the following URL addresses: http://panasonic.co.jp/pcc/en/...
  • Page 27: Relayed Transmission

    CD-ROM included with the machine. (Saved under the English\Extra\Tiff Converter folder) The second part requires you to install the software on your PC. (See the web site for details about the software installation and operation.) You can download the Panasonic software from any of the following URL addresses: http://panasonic.co.jp/pcc/en/ Internet Fax...
  • Page 28: Dynamic Host Configuration Protocol (Dhcp)

    Internet Communication Features Dynamic Host Configuration Protocol (DHCP) DHCP is a protocol for dynamically assigning IP addresses to Internet Fax and client PCs. With DHCP, an Internet Fax can automatically acquire a unique IP address each time it connects to a network making IP address management an easier task for network administrators.
  • Page 29: Lightweight Directory Access Protocol (Ldap)

    Internet Communication Features Lightweight Directory Access Protocol (LDAP) For convenience, your Internet Fax has an LDAP client feature to enable the search for recipient's email addresses from the LDAP server, which assists the entering of long email addresses. The Lightweight Directory Access Protocol (LDAP) is a protocol for accessing online directory services. An LDAP client connects to an LDAP server and asks a question.
  • Page 30: Important Information

    Differences between Internet Fax and Regular Fax A regular Fax machine goes off-hook, dials, and the phone network completes a circuit over phone lines to the receiving fax. You pay for the circuit. The two faxes negotiate a connection, synchronize and exchange image data.
  • Page 31: Important Information

    An Image data in TIFF-F format has been attached to this email. You can download the TIFF-F Image Viewer from the following URL addresses: http://panasonic.co.jp/pcc/en/ Note: If the document(s) being sent are in the PDF format, the following message is shown instead.
  • Page 32: Installing Your Machine

    Installing Your Machine Main Unit and Accessories Unpack the carton and check that you have all the accessories illustrated. Toner Cartridge Recording Paper Tray Machine Operating Instructions Telephone Line Cable Power Cord CD-ROM...
  • Page 33: Installing The Accessories

    Installing the Accessories Final Installed View Recording Paper Tray Hook the projections into the square holes on the machine. Handset Cradle [Available as an Option] Hook the projections into the square holes on the machine. Connect the cable into the HANDSET jack on the machine. Handset [Available as an Option] Handset Cord...
  • Page 34: Installing The Toner Cartridge

    Toner Cartridge Unpack the Toner Cartridge and rock it back and forth as shown 5 or 6 times to even the toner inside. Remove the protective seal. Note: Pull the seal slowly and straight out. Open the Printer Cover. Printer Cover...
  • Page 35 Installing the Toner Cartridge Align the projections on both sides of the Toner Cartridge with the grooves in the machine as shown and insert the Toner Cartridge into the machine. Note: Lock the Toner Cartridge into place by pressing the handle down and then pushing towards the rear of the machine.
  • Page 36: Loading The Recording Paper

    How to Load the Recording Paper Paper Specifications In general, most bond papers will produce excellent results. Most photocopy papers will also work very well. There are many "name" and "generic" brands of paper available. We recommend that you test various papers until you obtain the results you are looking for.
  • Page 37 How to Load the Recording Paper Max. Paper Capacity Mark Loading the Recording Paper 1. Load the paper into the Paper Cassette. Slide the paper width guide to the left until it lightly touches the stack of paper without bending the paper. The paper must fit squarely and firmly between the Paper Width Guide and the right side of the tray.
  • Page 38: Adjusting The Paper Cassette For The Paper Length

    How to Adjust the Paper Cassette for the Paper Length The factory default Paper Length setting for the Paper Cassette is on Letter size. To change the paper length to A4 or Legal size, follow the steps below. Paper Width Guide Max.
  • Page 39: Adjusting The Paper Cassette For The Paper Width

    Adjusting the Paper Cassette for the Paper Width How to Adjust the Paper Cassette for the Paper Width The factory default Paper Width setting for the Paper Cassette is on Letter/Legal size. To change the paper width to A4 size, follow the steps below. Paper Separation Clip Paper Width Guide...
  • Page 40: Connecting The Lan Cable, Telephone Line Cable And Power Cord

    Connecting the LAN Cable, Telephone Line Cable and Power Cord Power Cord Plug one end of the power cord into an ordinary 3 prong AC outlet and the other end into the receptacle on the rear of the machine. Note: 1.
  • Page 41 Connecting the LAN Cable, Telephone Line Cable and Power Cord External Telephone (Optional) You can connect an additional standard single line telephone to the machine. To connect the telephone, break off the protective tab on the TEL jack. RJ-45 LAN Jack (10Base-T/100Base-TX) LINK Lamp Illuminates when connected to the LAN.
  • Page 42: Setting The Dialing Method (Tone Or Pulse)

    Your machine can operate with either of two dialing methods (Tone or Pulse), depending on the type of telephone line you are connected to. If you need to change the dialing method to Tone or Pulse, follow the procedure below. NOTE for “PULSE”.
  • Page 43: Adjusting The Volume

    Adjusting the Volume You can adjust the monitor and ringer volume on your machine. The built-in speaker enables you to hear the dial tone, dialing signals, and busy tone. The ringer sounds when your machine receives a call. Setting the Monitor Volume You will hear the dial tone through the speaker.
  • Page 44: User Parameters

    General Description Your machine has several basic settings (User Parameters) to help you keep records of the documents you send or receive. For example, the built-in clock keeps the current date and time, and your LOGO and ID Number help to identify you when you send or receive documents. Setting the Date and Time In standby, the display will show the date and time.
  • Page 45: Setting Your Logo

    Telephone Consumer Act of 1991. (For details, see FCC NOTICE at the end of these Operating Instructions) User Parameters SET MODE ENTER NO. OR 1:USER PARAMETERS? PRESS SET TO SELECT LOGO LOGO PANASONIC to move the cursor CLEAR (1-8) ∨ ∧...
  • Page 46: Setting Your Character Id

    User Parameters Setting Your Character ID If the remote machine has a Character ID capabilities, when you are sending or receiving, your Character ID will appear on the remote machine's display and the remote machine's Character ID will appear on your display.
  • Page 47: Setting Your Id Number (Fax Telephone Number)

    Setting Your ID Number (Fax Telephone Number) If the remote machine does not have a Character ID but it has an ID Number, when sending or receiving, your ID Number will appear on the remote machine's display and their ID Number will appear on your display.
  • Page 48: Setting The Internet Parameters

    Setting the User (Internet) Parameters Before starting, you will need a completed copy of page 19 (Pre Installation Information). For your machine to be able to operate on the Network properly, the following five (5) Basic Parameters must be pre- programmed into the machine.
  • Page 49: Setting The User Parameters For The Lan Interface

    Setting the User Parameters for the LAN Interface Depending on how your machine will be configured to communicate on the LAN, the appropriate parameters listed in the table below must be stored first. (See pages 16 to 20) Parameter DATE & TIME Current Date and Time.
  • Page 50 Setting the Internet Parameters Setting the User Parameters for the LAN Interface Parameter DEFAULT DOMAIN SELECTABLE DOMAINS (01) ~ (10) REMOTE PASSWORD RELAY XMT PASSWORD MANAGER’S EMAIL ADDR RELAY DOMAIN (01) ~ (10) COMMUNITY NAME (01) ~ (02) DEVICE NAME DEVICE LOCATION * Contact your Network Administrator for this Information.
  • Page 51: Programming Or Retrieving Parameters Via Email

    Programming or Retrieving Parameters via Email Using Email to Program or Retrieve Parameters This feature is a powerful tool, which provides a convenient and easy way of retrieving or programming Internet Parameters, One-Touch, ABBR Dialing Numbers, Program keys and Journal retrieval from your PC by sending a text email message to your machine.
  • Page 52: Inputting The Internet Parameters For The First Time

    Programming or Retrieving Parameters via Email Inputting the Internet Parameters for the First Time Create a script in the message body of a plain text email and send it to your machine's email address. The "Subject" line of the email must be as follows: #set parameters(password)# Important The script sample to input the Internet Parameters is shown below.
  • Page 53 Programming or Retrieving Parameters via Email Inputting the Internet Parameters for the First Time @sender to @end Defines the Sender information to be set in section (2) between @sender to @end block. Register up to 24 User Names and their Email Addresses for the Sender Selection feature (See page 150).
  • Page 54: Retrieving The Internet Parameters For Backup

    Programming or Retrieving Parameters via Email Retrieving the Internet Parameters for Backup To retrieve the existing Internet Parameters, send a plain text email to the your machine's email address with the following command in the "Subject" line: #get parameters(password)# From Subject where the "password"...
  • Page 55 Programming or Retrieving Parameters via Email Retrieving the Internet Parameters for Backup After receiving the email message requesting the Internet Parameters, your machine sends back an email to the address specified in the "From:" line with the Internet Parameters in the body of the email. Your Machine’s Internet Parameters Email Sample Your email address that was used to retrieve the Internet Parameters.
  • Page 56 Programming or Retrieving Parameters via Email Retrieving the Internet Parameters for Backup @system to @end @ldap to @end @mib to @end Defines the following Internet Parameters programmed in your machine in section (5) between @system to @end block. (a) Default Domain (b) Manager’s Email Address (c) Relay XMT Password (d) Remote Password...
  • Page 57: Editing The Retrieved Or Backup Internet Parameters File

    Programming or Retrieving Parameters via Email Editing the Retrieved or Backup Internet Parameters File After receiving your machine’s email with the Internet Parameters, store the email file as text (.txt) on your PC for backup purposes. To change or update the Internet Parameters, follow the steps below: 1.
  • Page 58 Programming or Retrieving Parameters via Email Editing the Retrieved or Backup Internet Parameters File Your Machine’s Internet Parameters Email Sample From Subject [Löschen sie diese kopfzeile, bevor sie eine E-Mail versenden.] MMM-dd-yyyy Your machine's email address. This field is normally not visible when creating new email message(s). It is your default email address (email application), for retrieving the Internet Parameters and for error message notification.
  • Page 59 Programming or Retrieving Parameters via Email Editing the Retrieved or Backup Internet Parameters File @sender to @end Defines the Sender information to be set in section (2) between @sender to @end block. Edit, Delete or Register up to 24 User Names and their Email Addresses for the Sender Selection feature (See page 150).
  • Page 60: Using A Pc To Update The Auto Dialer Remotely

    Programming or Retrieving Parameters via Email Using a PC to Update the Auto Dialer Remotely This feature provides a convenient and an easy way to Update, Backup or Restore the Phone Book data right from your PC by sending a text email message to your machine. Your machine interprets the command that you enter in the "Subject"...
  • Page 61: Deleting The Entire Auto Dialer

    Programming or Retrieving Parameters via Email Deleting the Entire Auto Dialer If you wish to delete the entire Auto Dialer data in your machine, type the following command in the body of the email message: @command delete @end This command can also be inserted before the @begin to @end block, to erase the entire Auto Dialer data first, then reprogram it with new data.
  • Page 62: Programming One-Touch/Abbr. No. For The First Time

    Programming or Retrieving Parameters via Email Programming One-Touch/ABBR. No. for the First Time Create a script in the message body of a plain text email and send it to your machine's email address.The "Subject" line of the email must be as follows: #set abbr(password)# The script sample to program the One-Touch/ABBR.
  • Page 63 Programming or Retrieving Parameters via Email Programming One-Touch/ABBR. No. for the First Time Explanation of Contents Your machine's email address. From This field is normally not visible when creating new email message(s). It is your default email address (email application), for retrieving the Phone Book data and for error message notification.
  • Page 64: Retrieving One-Touch/Abbr. No. Data For Backup

    Programming or Retrieving Parameters via Email Retrieving One-Touch/ABBR. No. Data for Backup To retrieve the existing auto dialer data, send a plain text email to your machine's email address with the following command in the "Subject" line: #get abbr(password)# Make sure that the Cc, Bcc lines and the body of the email message is Blank. Retrieving One-Touch/ABBR.
  • Page 65 Programming or Retrieving Parameters via Email Retrieving One-Touch/ABBR. No. Data for Backup After receiving the email message requesting the existing auto dialer data, your machine sends back an email to the address specified in the "From:" line with the auto dialer information in the body of the email. Your Machine’s Auto Dialer Email Sample fax@mgcs.co.jp MMM-dd-yyyy 14:15...
  • Page 66: Editing The Retrieved Or Backup One-Touch/Abbr. No. Data File

    Programming or Retrieving Parameters via Email Editing the Retrieved or Backup One-Touch/ABBR. No. Data File After receiving your machine email with the auto dialer data, store the email file as text (.txt) on your PC for backup purposes. To change or update the auto dialer, follow the steps below: 1.
  • Page 67 Programming or Retrieving Parameters via Email Editing the Retrieved or Backup One-Touch/ABBR. No. Data File Your machine's email address. From This field is normally not visible when creating new email message(s). It is your default email address (email application), for retrieving the One-Touch/ ABBR.
  • Page 68: Using Email To Retrieve The Journal

    Programming or Retrieving Parameters via Email Using Email to Retrieve the Journal To retrieve the existing Journal data, send an email to your machine's email address with the following command in the "Subject" line: #get jnl(password)# The Journal will be send back to the originating station’s email address. After receiving the journal, use a fixed width font (i.e.
  • Page 69 memo...
  • Page 70: Programming Your Machine

    9 PAUSE 5 5 5 SPACE 1 2 3 4 EMAIL p a n a s o n i c c o m key and enter the full DIRECTORY SEARCH to search for NEW_YORK@panasonic.co SET MODE (1-8) ∨ ∧ ENTER NO. OR 1:ONE-TOUCH 2:ABBR NO.
  • Page 71 1. If you enter the Station name with the Fax Parameter 172 (DIRECT IFAX XMT) set to "Valid," NOTE you are allowed to select the usage of Direct IFAX XMT. <01>ENTER NAME abc@panasonic.com <01>Panasonic NY002 NEW_YORK@panasonic.c <01>ENTER NAME 9-555 1234 <01> SALES DEPT abc@panasonic.com...
  • Page 72 (001 to 100, up to 100 stations) EMAIL p a n a s o n i c c o m key and enter the full DIRECTORY SEARCH to search for NEW_YORK@panasonic.co SET MODE (1-8) ∨ ∧ ENTER NO. OR 1:ONE-TOUCH 2:ABBR NO.
  • Page 73 1. If you enter the Station name with the Fax Parameter 172 (DIRECT IFAX XMT) set to "Valid," NOTE you are allowed to select the usage of Direct IFAX XMT. [022]ENTER NAME abc@panasonic.com [022]Panasonic NY002 NEW_YORK@panasonic.c [022]ENTER NAME 9-555 2345 [022]ACCOUNTING abc@panasonic.com...
  • Page 74: Editing Or Erasing The Auto Dialing Number / Email Address

    1:ONE-TOUCH 2:ABBR NO. ONE-TOUCH< > PRESS ONE-TOUCH <01> SALES DEPT abc@panasonic.com <01> SALES DEPT 9-555 1234 <01> SALES DEPT ENTER EMAIL ADDRESS <01> SALES DEPT ENTER TEL. NO. <01> SALES DEPT xyz@panasonic.com...
  • Page 75 To change or erase the settings, cancel the communication first by Edit File Mode. (See page 160) STOP to move the cursor one space beyond the incorrect then re-enter the new number. CLEAR <01>ENTER NAME xyz@panasonic.com <01>ENTER NAME 9-555 3456 <01> PANAFAX xyz@panasonic.com <01> PANAFAX 9-555 3456 ONE-TOUCH<...
  • Page 76 To change or erase the settings, cancel the communication first by Edit File Mode. (See page 160) 1:ONE-TOUCH 2:ABBR NO. ONE-TOUCH< > PRESS ONE-TOUCH <01> SALES DEPT abc@panasonic.com <01> SALES DEPT 9-555 1234 <01> SALES DEPT ENTER EMAIL ADDRESS <01> SALES DEPT ENTER TEL. NO. ONE-TOUCH<...
  • Page 77: Printing Out A Directory Sheet

    ******************* -DIRECTORY SHEET- ****************** DATE MMM-dd-yyyy ***** TIME 15:00 ***** 201 555 1234 AMERICA AFRICA ASIA CANADA BRAZIL JAPAN dotted line ********************************************* -HEAD OFFICE EMAIL ADDRESS:fax@mgcs.co.jp PANASONIC - ****** - PRINT OUT (1-7) ∨ ∧ ENTER NO. OR * PRINTING * DIRECTORY SHEET 201 555 1212- ******...
  • Page 78: Customizing Your Machine

    General Description Your machine has a variety of adjustable Fax Parameters. These parameters, listed in the Parameter Table, are preset for you and do not need to be changed. If you do want to make a change, read the table carefully. Some parameters, such as the Resolution and Contrast parameters, can be temporarily changed by simple key operation just before a transmission is made.
  • Page 79: Fax Parameter Table

    Fax Parameter Table Setting Parameter Number CONTRAST RESOLUTION STAMP MEMORY DIALING METHOD HEADER PRINT HEADER FORMAT RCV'D TIME PRINT KEY/BUZZER VOLUME COMM. JOURNAL AUTO JOURNAL PRINT Continued on the next page... Customizing Your Machine Setting Comments Normal Setting the home position of the CONTRAST key. Lighter Darker Standard...
  • Page 80 Customizing Your Machine Fax Parameter Table Parameter RECEIVE MODE OPERATOR CALL TIMER OGM LENGTH (TAM I/F) SILENT DETECTION (TAM I/F) SUBSTITUTE RCV RECORDING PAPER SIZE PRINT REDUCTION REDUCTION RATIO POLLING PASSWORD POLLED FILE SAVE STAMP AT MEM. XMT INCOMPLETE FILE SAVE Setting Setting...
  • Page 81 Fax Parameter Table Setting Parameter Number COPY REDUCTION ENERGY SAVER MODE DAYLIGHT TIME RING PATTERN DETECT (DRD) (See Note 2) RCV TO MEMORY ACCESS CODE PIN CODE ACCESS CONF. POLLED FILE SAVE PASSWORD-XMT Continued on the next page... Customizing Your Machine Setting Comments Manual...
  • Page 82 Invalid Selecting whether or not the machine accepts to update the firmware or Remote Diagnostics from the remote Valid station. Please ask your Panasonic Authorized Dealer for details. (----) Setting the password for Remote Diagnostic Mode. Please ask your Panasonic Authorized Dealer for details.
  • Page 83 POP Server. Valid Invalid Selecting whether to send a return receipt when receiving from another Panasonic Internet Fax. Valid Selecting the header information to print when an email is received. (Normally used for Troubleshooting. It shows...
  • Page 84 Customizing Your Machine Fax Parameter Table Parameter PRINT FORWARDED DOCUMENT TRANSACTION JOURNAL PC REMOTE UPDATE SUBJECT LINE ENTRY DEFAULT DOMAIN DNS SERVER TIFF VIEWER URL ROUTING HEADER IFAX XMT HEADER (Email only) DHCP CLIENT SMTP AUTHENTICATION (See Note 3) POP BEFORE SMTP (See Note 3) Setting Setting...
  • Page 85 By selecting the appropriate ring pattern associated with the telephone number assigned for your fax machine. It can differentiate and answer the incoming call on the fax number. All other calls on the other telephone numbers will not be answered.
  • Page 86: Basic Operations

    Documents You Can Send In general, your machine will send any document printed on A4, Letter or Legal size paper. Document Size Maximum Size 10.1 in (257 mm) (See Note) 78.7 in (2000 mm) Direction Note: The maximum document width that can be sent through the machine is 10.1 in (257 mm). However, the effective scanning width is 8.3 in (212 mm).
  • Page 87: How To Load Documents

    How to Load Documents 1. Be sure the document(s) is free of staples, paper clips and is not torn, greasy or covered by foreign objects. 2. Place the document(s) FACE DOWN on the Automatic Document Feeder (ADF) until the leading edge placed into the machine stops.
  • Page 88: Basic Transmission Settings

    General Description You can temporarily change the transmission settings either before or after you place the document on the ADF. These settings are as follows • Contrast • Resolution • Stamp • Communication Journal After your document(s) have been sent, your machine will automatically return to the preset settings. Contrast Your machine is preset to Normal contrast.
  • Page 89: Verification Stamp

    Verification Stamp The Verification Stamp helps you to confirm successful transmissions by stamping the bottom of each successfully transmitted page with a small Press STAMP STAMP = Off STAMP: 1. When you store a document in memory, the Verification Stamp will stamp on the document if it NOTE is successfully stored in memory.
  • Page 90: Communication Journal (Comm. Journal)

    Basic Transmission Settings Communication Journal (Comm. Journal) A Communication Journal lets you verify if the transmission was successful. You can select the condition to print out the Communication Journal as follows. When you set COMM. JOURNAL = OFF When you set COMM. JOURNAL = ON When you set COMM.
  • Page 91: Sending Documents Via Lan

    Sending Documents via LAN General Description Document(s) can be sent via LAN to a single or multiple email addresses. The following Email Addressing methods can be selected: • Manual Email Addressing • One-Touch Email Addressing • Abbreviated Email Addressing • Directory Search Email Addressing (Auto Dialer & LDAP) •...
  • Page 92: Manual Email Addressing

    Enter the User portion of the email address and press with the Default Domain preprogrammed in the User (Internet) Parameters. (i.e. will add "panasonic.com" to the email address) If you want to send to a different Domain, enter the first part of an email address, press Domains List.
  • Page 93: One-Touch Email Addressing

    2. If the transmission cannot be completed for any reason, the email may be returned undelivered; otherwise no reply will be printed. Sending Documents via LAN ENTER STATION(S) THEN PRESS START 00% <01>(Station name) abc@panasonic.com <01>(Station name) 5551234 * STORE * PAGES=001 * STORE * COMPLETED TOTAL PAGE=005 ON LINE * MEM.MXT *...
  • Page 94: Abbreviated Email Addressing

    2. If the transmission cannot be completed for any reason, the email may be returned undelivered; otherwise no reply will be printed. ENTER STATION(S) THEN PRESS START 00% [100](Station name) xyz@panasonic.com [100](Station name) 5553456 * STORE * NO.001 PAGES=001...
  • Page 95: Directory Search Dialing

    To search for email address. Enter the full station name or part of a station name by using the Character keys. (See page 14) to search for PANASONIC P A N A If you make a mistake, press character then re-enter the correct character.
  • Page 96 2. If the transmission cannot be completed for any reason, the email may be returned undelivered; otherwise no reply will be printed. * STORE * NO.001 PAGES=001 * STORE * COMPLETED TOTAL PAGE=005 ON LINE * MEM.MXT * ID:PANASONIC...
  • Page 97: Multi-Station Transmission (Broadcasting)

    DIRECT IFAX XMT modes, separate transmission is required for each destination. Sending Documents via LAN after each ENTER STATION(S) THEN PRESS START 00% <01>(Station name) abc@panasonic.com [100](Station name) xyz@panasonic.com 2 STN(S) ARE SET ADD MORE OR START * STORE * NO.001...
  • Page 98: Memory Transmission Reservation (Multi-Tasking)

    ON LINE * RCV * ID:(Identification) * PRINTING * MEMORY RCV’D DOC ENTER STATION(S) THEN PRESS START 00% after each <01>(Station name) abc@panasonic.com [100](Station name) xyz@panasonic.com 2 STN(S) ARE SET ADD MORE OR START * STORE * PAGES=001 * STORE * COMPLETED...
  • Page 99: Automatic Redialing

    1. While the unit is displaying "WAIT TO DIAL", you can press connection immediately. Sending Documents via LAN WAIT TO DIAL (Email address) key. REDIAL ENTER STATION(S) THEN PRESS START 00% abc@panasonic.com * STORE * PAGES=001 REDIAL NO.001 NO.002 to initiate the Network...
  • Page 100: Selectable Domains

    • Advance registration of up to 10 often used, domain names into the "Selectable Domains" list is required. (See page 49) Ex: To send an email to the Sales Department of Panasonic "sales@panasonic.com" using the "panasonic.com" domain that has been pre-registered in the Selectable Domains list, follow the steps...
  • Page 101 Selectable Domains Press to specify other destinations. The document(s) is stored into memory with a file number. (See Note 2) Then connects to the LAN and starts sending the email message. NOTE 1. If the desired Domain Name is not found, press 2.
  • Page 102: Internet Fax Delivery Notice (Mdn)

    2. To change the preset Delivery Notice condition, change the setting of Fax Parameter No.173. ENTER STATION(S) THEN PRESS START 00% SELECT MODE ENTER NO. OR DELIVERY NOTICE=OFF 1:OFF 2:ON ENTER STATION(S) THEN PRESS START 00% <01>(Station name) panasonic.usa@panas after each (1-9) ∨ ∧...
  • Page 103: Returned Email

    Returned Email When using the Internet communication mode, a failure report will print automatically for each transaction if the email is returned undelivered by the mail server. The printout will consist of the undelivered message contents supplied by the mail server and a portion of the first page’s image for that particular transaction. Failure Report Sample (User unknown) Received: from localhost (localhost) by ifeifl.rdmg.mgcs.mei.co.jp (8.6.12/3.4W3) with internal id OAA24381;...
  • Page 104: Using A Mailing List

    Sending Documents via LAN Using a Mailing List Using a Mailing List stored in the mail server simplifies the process of entering multiple locations and allows you to send to an unlimited number of email addresses with one easy operation. Ask your Network System administrator for information on how to utilize the Mailing List.
  • Page 105: Sending Documents Via Telephone Line

    Sending Documents via Telephone Line General Description You can choose either Memory or Direct Transmission. Use Memory Transmission if: • You want to send the document to multiple stations. • You have to retrieve the document immediately. • You want to take advantage of Dual Operation design. Use Direct Transmission if: •...
  • Page 106: Memory Transmission

    Sending Documents via Telephone Line Memory Transmission Your machine quickly stores the document into the machine's memory. Then, starts to dial the telephone number. If the transmission fails, your machine will re-transmit the remaining unsuccessful page(s) automatically. Store document in memory NOTE Transmit 1.
  • Page 107 Sending Documents via Telephone Line Memory Transmission 3. An Information Code will be displayed if the transmission has failed or no answer at the receiving side after the last automatic redial. The document stored for this transmission will be erased from the memory automatically and the information code is printed for the transmission on the Communication Journal (COMM.
  • Page 108: Manual Number Dialing

    Sending Documents via Telephone Line Memory Transmission Manual Number Dialing To dial the telephone number manually, follow the steps below. Enter a telephone number from the keypad. (Up to 36 digits) You can also designate more that one destination. 5 5 5 1 2 3 4 The document is stored into memory with a file number.
  • Page 109: Abbreviated Dialing

    Sending Documents via Telephone Line Memory Transmission One-Touch Dialing One-Touch Dialing allows you to dial a full telephone number by pressing a single key. To set up the One- Touch keys, see page 70. Set document(s) face down. Press a One-Touch key. The document is stored into memory with a file number.
  • Page 110: Directory Search Dialing

    The remaining page(s) continue to store into memory. NOTE Set document(s) face down. for searching PANASONIC 1. This feature is called “Quick Memory Transmission”. If you wish to store all the document(s) into memory first before transmitting, change the Fax Parameter No. 82 (QUICK MEMORY XMT) to “Invalid”.
  • Page 111 Sending Documents via Telephone Line Memory Transmission Multi-Station Transmission (Broadcasting) If you have to send the same document(s) to multiple stations, you can save time in feeding the document(s) by using memory transmission. That is, you can store the document(s) into memory and then send it to the station(s) automatically.
  • Page 112: Direct Transmission

    Sending Documents via Telephone Line Direct Transmission If your machine's memory is full or you wish to send the document immediately, use Direct Transmission. Manual Number Dialing (Direct Transmission) To dial the telephone number manually, follow the steps below. Enter a telephone number from the keypad. 5 5 5 1 2 3 4 Your machine starts to dial the telephone number.
  • Page 113 Sending Documents via Telephone Line Direct Transmission One-Touch Dialing (Direct Transmission) One-Touch Dialing allows you to dial a full telephone number by pressing a single key. To set up the One- Touch keys, see page 70. Set document(s) face down. Press a One-Touch key.
  • Page 114 Sending Documents via Telephone Line Direct Transmission Abbreviated Dialing (Direct Transmission) Abbreviated dialing is a speedy way to dial a frequently dialed telephone number by preprogramming the telephone number into the built-in auto-dialer with a 3-digit abbreviated code. To program an abbreviated dialing number, see page 72.
  • Page 115 Set document(s) face down. Enter the full station name or part of a station name by using the Character keys. (See page 14) for searching PANASONIC P A N A repeatedly until the display shows the station name you want to send to.
  • Page 116: Voice Mode Transmission

    Sending Documents via Telephone Line Voice Mode Transmission If you wish to send the document after talking with other party, use Voice Mode Transmission. Your machine requires an optional fax handset or an external telephone. Off-Hook Dialing For Off-Hook Dialing, follow the steps below. Lift the fax handset or the external telephone and dial the telephone number from the keypad.
  • Page 117: On-Hook Dialing

    Sending Documents via Telephone Line Voice Mode Transmission On-Hook Dialing For On-Hook Dialing, follow the steps below. Set document(s) face down. You will hear dial tone through the monitor speaker. Dial the telephone number from the keypad. 5 5 5 1 2 3 4 When you hear a beep, NOTE 1.
  • Page 118: Transmission Reservation

    Sending Documents via Telephone Line Transmission Reservation You can do the following while sending a document from memory or receiving a document. • Reserve the next transmission into memory. (Up to 70 different files) • Reserve a priority transmission. Memory Transmission Reservation (Multi-tasking) If your machine is on-line busy transmitting from memory, receiving or printing received documents, you can reserve a transmission by the following procedure.
  • Page 119 Sending Documents via Telephone Line Transmission Reservation Direct Transmission Reservation (Priority Transmission Reservation) If you are in a rush to send an urgent document, however there are many files in the memory, use Direct Transmission Reservation to send the urgent document. The urgent document will be sent immediately after the current communication is finished.
  • Page 120 Sending Documents via Telephone Line Transmission Reservation To cancel the direct transmission reservation Make sure the document is on the ADF. and then remove the document from ADF. DIRECT XMT RESERVED <01>(Station name) CANCEL XMT RESERVE ? 1:YES 2:NO...
  • Page 121: Redialing

    Sending Documents via Telephone Line Redialing Automatic Redialing If a busy line is detected, the machine will redial the number up to 5 times at 3 minutes interval. However, if a busy line is not detected, the machine will redial only one time. During that time, a message will appear as shown to the right.
  • Page 122 Sending Documents via Telephone Line Redialing To redial the last dialed number through ADF Your machine starts to dial the last dialed number. NOTE Set document(s) face down. 1. While the unit is displaying "WAIT TO DIAL", you can press immediately.
  • Page 123: Receiving Documents Via Lan

    Receiving Documents via LAN General Description Your machine offers you a choice to receive Fax documents unattended (by default) or manually over regular telephone lines. Your machine also offers the same choice to receive and print Internet email messages via LAN unattended or manually when subscribing to a POP mail server.
  • Page 124 • You can download the TIFF-F Image Viewer into your PC from the following URL addresses: http://panasonic.co.jp/pcc/en/ • License agreement of Panasonic’s TIFF-F Image Viewer application You must carefully read the license agreement before installing the TIFF-F Image Viewer application on your PC.
  • Page 125: Receiving Email From A Pop Server

    Receiving Email from a POP Server Your machine offers a choice to receive and print Internet email messages via LAN unattended or manually when subscribing to a POP mail server. Setting the POP Parameters Set the parameters pertinent to the POP server (Fax Parameters No. 146 to 149). No.
  • Page 126 Receiving Documents via LAN Receiving Email from a POP Server for “INVALID” for “VALID” for “INVALID” for “VALID” NOTE 1. When an unsupported file attachment is received, an error message is printed to inform you that the file attachment could not be printed. 2.
  • Page 127 1. If you program a user name and password in the Program key, you can receive mail from the NOTE POP server using a user name other than the name set as the user parameter. Receiving Documents via LAN MMM-dd-yyyy 17:15 MMM-dd-yyyy 17:15 <NEW MAIL(S)> NO NEW MAIL ON LINE * RCV * ID:abc@panasonic.com...
  • Page 128: Receiving Documents Via Telephone Line

    (See page 131) 1. Depending on the model of the Telephone Answering Machine (TAM) that is connected, some of the features may not be compatible with your fax machine operating in the TAM Interface mode. 2. If you are using the "Distinctive Ring Service" provided by your local telephone company, please note that the ring pattern for your fax number must match with the setting of Fax Parameter No.
  • Page 129: Telephone Mode

    Receiving Documents via Telephone Line Telephone Mode When your machine is set to this mode, your machine will not receive documents automatically. If you receive a fax call, follow the procedure below to receive documents manually. Setting the Telephone Mode Change Fax Parameter No.
  • Page 130: Fax / Tel Auto Switching Mode

    Receiving Documents via Telephone Line Fax / Tel Auto Switching Mode When your machine is set to this mode, your machine will switch to document reception or voice communication automatically. Setting the Fax / Tel Auto Switching Mode Change Fax Parameter No. 17 (RECEIVE MODE) to 3: FAX/TEL. (See page 80) Operation of Fax / Tel Auto Switching Mode If it is a Fax call,...
  • Page 131: Fax Mode

    For the operation of your TAM, please refer to the User's Guide of the TAM. Installing your TAM 1. Remove the telephone line cable of your TAM from the wall jack. 2. Plug the telephone line cable of your TAM into the TEL jack on the rear of the fax machine as shown.
  • Page 132: Setting The Tam Interface Mode

    Thank you for calling. Enables your Fax machine to switch to the Fax Mode when receiving from units that do not send fax signal (short beep) and prevents your TAM from recording blank (long silence) incoming message.
  • Page 133: Print Reduction

    Receiving Documents via Telephone Line Print Reduction This machine can use Letter, Legal or A4 size plain paper for recording. Sometimes, oversized documents sent to you by the other parties cannot be printed within a single page. When this occurs, the document will be divided into separate pages.
  • Page 134: Receiving Oversize Documents

    Receiving Documents via Telephone Line Receiving Oversize Documents If the received document is extremely long (over 39% longer than the recording paper), the document will be divided into separate pages. When printing on separate pages, the bottom 0.4 in (10 mm) of first page will be overlapped on top of the next page.
  • Page 135: Substitute Memory Reception

    Receiving Documents via Telephone Line Substitute Memory Reception If the recording paper runs out or jams or if the toner runs out during reception, the machine automatically starts receiving documents into its image data memory. Stored documents are printed automatically after replacing the recording paper or the toner cartridge.
  • Page 136: Making Copies

    Your machine has a copy function which can make single or multiple copies. Enter the number of copies (max. 99). The machine stores the document, then prints the copies. NOTE Set document(s) face down. 1. The copy will be reduced automatically depending on the length of the original document. If you wish to be prompted for the reduction ratio when making copies, change the setting of Fax Parameter No.
  • Page 137: Advanced Features

    Advanced Features Timer Controlled Communications General Description You can send a document to one or multiple stations at any preset time within the next 24 hours. Up to 70 built-in timers can be set for deferred transmission and deferred polling. Deferred Transmission Set document(s) face down.
  • Page 138: Deferred Polling

    Timer Controlled Communications Deferred Polling Enter the start time from the keypad. (Use a 4-digit, 24-hour clock) 0 3 3 0 Enter a 4-digit polling password. 9 8 7 6 Dial by any combination of the following methods: • One-Touch Dialing •...
  • Page 139: Polling

    Polling General Description Polling means calling other station(s) to retrieve a document. The other station must know in advance that you will call and must have a document set on the ADF or stored in the memory. You may need to set a polling password, shared by the other station, to ensure security.
  • Page 140: Preparing To Be Polled

    Polling Preparing to be Polled In order to let other stations poll your machine, you must prepare your machine with a document stored in memory. Be sure to set the polling password before storing the document into memory. After being polled, the documents stored in the memory will be erased automatically.
  • Page 141: Polling Documents From Another Station

    Polling Documents from Another Station The following procedure lets you poll a document from one or multiple stations. Be sure to set the polling password before polling. (See page 139) Enter a 4-digit polling password. (See Note 2) 1 1 1 1 Dial by any combination of the following methods: •...
  • Page 142: Program Keys

    General Description Your fax machine has special Program Keys. These keys are useful if you frequently need to send or poll the same group of stations. You can use these keys to store a One-Touch group key, a sequence of stations to be polled, a deferred transmission or polling sequence or an additional One-Touch key.
  • Page 143: Setting For Deferred Transmission

    Setting for Deferred Transmission To set a Program Key for deferred transmission Enter the station name (up to 15 characters) by using the Character keys. (See page 14) Ex: PROG. A and Enter the starting time using 4 digits. (11:30 p.m.) and 2 3 3 0 Enter the station by any combination of the following methods:...
  • Page 144: Setting For Deferred Polling

    Program Keys Setting for Deferred Polling To set a Program Key for deferred polling Enter the station name (up to 15 characters) by using the Character keys. (See page 14) Ex: PROG.A and Enter the starting time. 2 2 0 0 Enter a 4-digit polling password.
  • Page 145: Setting For Normal Polling

    Setting for Normal Polling To set a Program Key for normal polling Enter the station name (up to 15 characters) by using the Character keys. (See page 14) Ex: PROG.A and Enter a 4-digit polling password. 1 1 1 1 The polling password appears if it has been previously set.
  • Page 146: Setting For One-Touch Key

    PROGRAM (1-5) ∨ ∧ ENTER NO. OR PROGRAM[P ] PRESS PROGRAM KEY PROGRAM[P1] NAME ENTER NAME [P1] PROG.A ENTER TEL. NO. [P1] PROG.A 9-555 1234 [P1]PROG.A abc@panasonic.com PROGRAM[P ] PRESS PROGRAM KEY...
  • Page 147: Setting The Pop Access Key

    Setting the POP Access Key This function allows others to share your machine to retrieve their emails from the POP server by preprogramming their POP User Names and POP Passwords into the Program Keys (P1 to P4). They will be able to retrieve their emails by simply pressing the associated Program Key. (See Note 1) Enter a POP User Name (up to 40 characters) using the Character keys and press k a t e...
  • Page 148: Using The Pop Access Key

    If POP server received new mail, the machine will display the number of mails on the server, then receive and print the email. POP RCV USER NAME kate NO NEW MAIL 1 NEW MAIL(S) ON LINE * RCV * ID:abc@panasonic.com...
  • Page 149: Changing Or Erasing The Program Key Settings

    Changing or Erasing the Program Key Settings To change the settings in a Program Key, follow the procedure on setting a Program Key on pages 142 to 148. • Start time or station(s) for deferred transmission • Station(s) for normal polling •...
  • Page 150: Sender Selection

    ∨ ∧ ENTER NO. OR FAX PARAMETER(1-182) NO.= 145 SENDER SELECTION 1:INVALID 145 SENDER SELECTION 2:VALID SENDER SELECTION ∨ ∧ ENTER NO. OR ENTER USER NAME ENTER USER NAME 12 PANASONIC SALES ENTER EMAIL ADDRESS ENTER EMAIL ADDRESS 12 abc@panasonic.com...
  • Page 151: Sender Selection

    Setting the Sender Selection To record another User Name, repeat Steps 6 to 9. To return to standby, press NOTE 1. Use COPY You can add the department name following the default User Name. STOP to copy the default User Name that was programmed in the User Parameters. Sender Selection ENTER USER NAME...
  • Page 152: Sending Document With Sender Selection

    2. If you do no select a User Name in Step 4, the unit selects the default User Name (00) that was programmed in the User Parameters for ordinary transmission. ENTER STATION(S) THEN PRESS START 00% SELECT SENDER(00-24) ∨ ∧ ENTER NO. OR 12 PANASONIC SALES abc@panasonic.com...
  • Page 153: Printing The Sender Selection List

    Panafax Accounting Panafax Engineering ********************************************* -HEAD OFFICE Explanation of Contents Sender Selection Number User Name Email Address EMAIL ADDRESS sales@panasonic.com service@panasonic.com account@panasonic.com engneering@panasonic.com - ****** - : 01-24 : Up to 25 characters : Up to 60 characters Sender Selection...
  • Page 154: Subject Line Entry

    SHIFT r o m SPACE SHIFT SHIFT SHIFT J SHIFT o n e s ENTER STATION(S) THEN PRESS START 00% after each after each <01>(Station name) abc@panasonic.com ENTER SUBJECT OR PRESS START TO SEND SUBJECT FAX from Mr. Jones SPACE...
  • Page 155: Subject Line Entry

    Sending Email with Subject Line Entry The document(s) is stored into memory with a file number. Then connects to the LAN and starts sending the email message. 1. If no default subject is programmed, the message is shown as "IMAGE from Internet FAX" for NOTE the subject.
  • Page 156: Inbound Routing

    Your machine can route documents received from a G3 fax machine to email address(s) or to Internet Fax machine(s) connected to a LAN as an email, as well as to other G3 fax machine(s) over the telephone line. To use this feature, the Fax Parameter No. 152 "SUB-ADDRESS ROUTING" and/or No. 153 "TSI ROUTING"...
  • Page 157 Setting the Routing Parameters for “INVALID” for “VALID” for “ORIGINATOR” for “RELAY STATION” for “INC. ONLY” for “ALWAYS” for “INC. ONLY” for “ALWAYS” Inbound Routing 153 TSI ROUTING 1:INVALID 153 TSI ROUTING 2:VALID 154 ROUTE HEADER FMT 1:ORIGINATOR 154 ROUTE HEADER FMT 1:ORIGINATOR 154 ROUTE HEADER FMT 2:RELAY STATION...
  • Page 158: Entering One-Touch/Abbreviated Dialing Numbers For Inbound Routing

    ABBR dialing number / email address. EMAIL E P T 1:ONE-TOUCH 2:ABBR NO. ONE-TOUCH< > PRESS ONE-TOUCH <01> ENTER EMAIL ADDRESS <01> ENTER TEL. NO. <01> abc@panasonic.com <01> 55512342762 <01>ENTER NAME abc@panasonic.com <01>ENTER NAME 55512342762 <01> SALES DEPT abc@panasonic.com <01> SALES DEPT 55512342762...
  • Page 159 Entering One-Touch/Abbreviated Dialing Numbers for Inbound Routing Enter the sub-address (up to 20 characters) and press Enter a Numeric ID (TSI) (up to 20 characters) and press To return to standby, press 1. "+" and "SPACE" entries in the "ROUTING: TSI" field are ignored by the receiving machine. NOTE Inbound Routing ROUTING: SUB-ADDRESS...
  • Page 160: Edit File Mode

    : ABBR. No./One-Touch No./Manual Dialing No. EDIT FILE MODE (1-6) ENTER NO. OR 1:FILE LIST? PRESS SET TO SELECT FILE LIST 1:PRINT 2:VIEW * PRINTING * FILE LIST [001] [011] [012] [013] [016] [017] -PANASONIC - ***** - 201 555 1212- ********* ∨ ∧...
  • Page 161: Viewing The Contents Of A File List

    Viewing the Contents of a File List To view the contents of a file list on the display without printing it, follow the steps below. display shows a file you want to edit. Sample display Type of File XMT: Transmission RLY: Relay Transmission POLL:...
  • Page 162: Changing The Start Time Or The Station Of A File

    Edit File Mode Changing the Start Time or the Station of a File To change the start time and/or stations in a communication file, follow the steps below. Enter the file number or use that you want to change. 0 0 1 Enter a new start time.
  • Page 163 Changing the Start Time or the Station of a File 1. Your machine cannot change the start time and/or stations in the file while it is being sent or NOTE waiting to redial. 2. If the file is not a Deferred Communication File, the following message is shown on the display. SET DEFERRED COMM.? 1:YES 2:NO Press...
  • Page 164: Deleting A File

    Edit File Mode Deleting a File To delete the file in memory, follow the steps below. Enter the file number or use that you want to delete. 0 0 1 Enter the next file number you want to delete or press STOP NOTE (See Note 2)
  • Page 165: Printing Out A File

    Printing Out a File To print the contents of the communication file, follow the steps bellow. Enter the file number or use that you want to print. 0 0 1 Your machine will print the file. remain in memory even after printing the file. 1.
  • Page 166: Adding Documents Into A File

    Edit File Mode Adding Documents into a File To add documents into the file, follow the steps bellow. Enter the file number or use that you want to add. 0 0 1 Your machine will start storing the document(s) into a file. NOTE Set document(s) face down.
  • Page 167: Retry An Incomplete File

    Retry an Incomplete File If a memory communication has been unsuccessful due to a busy line or no answer, the document you stored is automatically erased from memory after the last redial. If you need to retain the document even if the communication failed, change the setting of Fax Parameter No.
  • Page 168: Access Code

    General Description The Access Code prevents an unauthorized user from operating the machine. Once a 4-digit Access Code is registered, no one can operate the machine without entering the correct access code. Automatic Receiving, however, is always available. After you complete any operation, such as mode setting or transmission, and the display returns to standby, you have to re-enter the access code in order to use the machine again.
  • Page 169: Operating Your Machine With The Access Code (Restrict All Operations)

    Operating Your Machine with the Access Code (Restrict all Operations) Enter the Access Code. 1 2 3 4 Now you can operate the machine normally. Operating Your Machine with the Access Code (Restrict Access of Fax Parameters Only) The machine can restrict the operation of setting/printing the Fax Parameters only. EX: When setting the Fax Parameter.
  • Page 170: Receive To Memory

    General Description This feature is used to secure all received documents by storing them into the memory. To print out the document from memory, the authorized operator must enter the correct password. Setting the RCV To Memory Password Enter a 4-digit RCV to Memory Password. 1 2 3 4 Setting RCV To Memory NOTE...
  • Page 171: Receive To Memory

    Printing Out Documents After receiving a document with the Receive To Memory feature, the following message will appear on the display. MESSAGE IN MEMORY < RCV TO MEMORY > To print the document, follow the steps below. Enter the password to print the documents. (See Note 1) 1 2 3 4 Machine will start to print the documents.
  • Page 172: Distinctive Ring Detector (Drd)

    Ring...Ring...Riiing...Ring...Ring...Riiing... Ring...Riiing...Ring...Ring...Riiing...Ring... Distinctive Ring Service Ring..Ring...Ring..Ring A person recognizes the call is for the fax machine by the double ring pattern sound. Ring..Ring...Ring..Ring The fax machine distinguishes the call is for the fax by the double ring pattern and answers automatically.
  • Page 173: Fax Cover Sheet

    Fax Cover Sheet General Description A Fax Cover Sheet can be automatically attached to your transmit document(s) that shows the recipient's name, originator's name and the number of pages attached. Transmitted as: Page 1 Page 2 Using the Fax Cover Sheet To attach a Fax Cover Sheet to a transmission, follow the procedure below.
  • Page 174 (4) The number of pages to follow. This information is not shown when transmitting by Direct Transmission Mode. ***** FACSIMILE COVER SHEET ***** MMM-dd-yyyy 15:00 Message To: SALES DEPT. Message From: PANASONIC 201 555 1212 Page(s) Following This Cover Page...
  • Page 175: Pin Code Access

    PIN Code Access General Description If your PBX requires a PIN (Personal Identification Number) code to get an outside line, your machine can be set to prompt the user to enter a PIN code before any dialing. Selecting the Access Method (Prefix or Suffix) for suffix code.
  • Page 176: Dialing With A Pin Code

    PIN Code Access Dialing with a PIN Code Dial by any combination of the following methods: • One-Touch Dialing • Abbreviated Dialing • Manual Number Dialing, press station is entered (Up to 70 stations) • Directory Search Dialing, press station is entered (For details, see pages 108 to 110.) If you want to confirm the number of stations you have •...
  • Page 177: Fax Forward

    3. It is not possible to receive a document if the memory of your machine overflows or is about 95% used. SET MODE (1-8) ∨ ∧ ENTER NO. OR FAX PARAMETER(1-182) NO.= 54 FAX FORWARD 1:INVALID 54 FAX FORWARD 2:VALID 54 FAX FORWARD ENTER STATION <01>(Station name) 5551234 [100](Station name) xyz@panasonic.com...
  • Page 178: Ifax Return Receipt

    To disable this feature, follow the steps below. NOTE for “INVALID” 1. Your machine sends the Ifax Return Receipt only when receiving from another Panasonic brand Internet Fax. It will not confirm email sent from a PC. (The default setting for this parameter is "2:VALID".)
  • Page 179: Network Features

    Storing a specific email address into a One-Touch Key/Program Key allows you to import picture images by pressing a single key. Internet Fax DX-800 Set document(s) face down. To improve the scanning quality, you can temporarily change the Resolution to "S-FINE" and if you are scanning color photographs or illustrations with gray tones, change the Halftone setting to "PHOTO".
  • Page 180: Network Printer

    General Description Your machine allows you to print documents created on your PC using various software applications. To be able to use this function, install the Printer Driver and LPR software downloaded from the web site first or install the software from the CD-ROM included with the machine. (See page 26) Select your machine as your default printer on the PC.
  • Page 181: Relayed Transmission

    G3 fax machines. This is especially true if the transmissions are long distance. You can send documents to any G3 fax machine by using the Internet via a LAN from your machine to another Relay Station.
  • Page 182: Relay Network

    This Feature saves you time and long distance phone line costs when sending an Internet Fax directly from your machine to the end receiving station(s). A Relay Network is basically composed of an Originating Station, which can be an Internet Fax Machine (your machine) or a PC, a Relaying Internet Fax Machine (another machine), and End-receiving station(s), which can be regular G3 Fax machines.
  • Page 183 Table 2, 3 and 4 are sample settings for the Sample Network shown in Figure 1. Table : Sample Parameter and Phone Book Dialing Number Table for New York (Originating Station) Telephone Number : 212 111 1234 Email Address(SMTP) : ifax@newyork.panasonic.com Host Name : newyork Relay XMT Password : usa-rly Station Name...
  • Page 184: Setting Up Your Machine As An Internet Relay Station

    Enter a Relay XMT Password (up to 10 characters) to be used for protection against unauthorized (outside) stations from accessing your machine to relay messages to a G3 fax machine via PSTN. This password should be given out to authorized people only.
  • Page 185: Setting Up Your Machine For Relayed Transmission

    Setting Up Your Machine for Relayed Transmission Programming the End Receiving Station into your Auto Dialer If the Fax Parameter No. 140 (LAN RELAY XMT REQUEST) is set to "Valid", you can enter the Relay Address (ABBR No.) by the following procedure. To set a One-Touch/ABBR for Relayed Transmission Request Press a One-Touch key (01 - 28).
  • Page 186 Relayed Transmission Setting Up Your Machine for Relayed Transmission Enter the 3-digit Abbreviated number of the Relay Station that you want to assign to this End Receiving Station. The Abbreviated number must contain the Relay XMT Password of the Relay Station. You can now set an additional One-Touch/Abbreviated numbers for Relayed Transmission Request by repeating the procedures from Steps 3 to 8, or return to standby by...
  • Page 187: Sending Documents Via Internet Relay

    1. If the Relay Station requires a special access number to get an outside line, enter that access NOTE number first then press full number. Relayed Transmission (Telephone number) [see Note 1] : uk-rly@london.panasonic.co.uk to enter a pause (represented by a "-") before entering the PAUSE ENTER STATION(S) THEN PRESS START 00% <02> STOCKHOLM 4681111234 * STORE * NO.002...
  • Page 188 Relayed Transmission Sending Documents via Internet Relay To a Location That Does Not Have a Pre-programmed Relay Station Assign a Relay Station by either one of the following methods. • Manual Dialing (press the enter the email address for the Relay Station) •...
  • Page 189 2. The "#" character is not available for the email address of the relay station. Relayed Transmission (Telephone number) [see Note 1] : uk-rly@london.panasonic.co.uk to enter a pause (represented by a "-") before entering the PAUSE * STORE * NO.002...
  • Page 190: Sending Document(S) From A Pc To A G3 Fax Machine

    Relayed Transmission Sending Document(s) from a PC to a G3 Fax Machine Using your email application, you can send any document(s) from your PC as a TIFF-F attachment to one or multiple G3 fax machines automatically through the Internet Relay Station.
  • Page 191 A TIFF Converter software is used on your PC to convert document(s) into a "TIFF" file format, which allows the Internet FAX to receive the document as an attachment to an email. When you are sending a detailed graphic document(s) to a Panasonic Internet Fax, you can specify 400 dpi resolution for better clarity.
  • Page 192: Printouts And Reports

    : 3-digit number represents the number of pages successfully transmitted. 1. If you transmit through more than one Relay Station, you will receive a separate Result Report. END=MMM-dd 15:00 PAGES DURATION 001/001 00:00:15 001/001 00:00:15 - PANASONIC - - ****** - 201 555 1212 - *******...
  • Page 193 Printouts and Reports Sample Relayed Transmission Notification Email to a Manager Month, dd, yyyy Explanation of Contents Email address of the sender's Internet Fax (Your machine) or PC End Receiving Station's G3 fax telephone number(s) Relayed Transmission...
  • Page 194: Selective Reception

    General Description Your machine has a special feature, Selective Reception, which can prevent the receiving of unnecessary documents (i.e. junk fax, direct mail, etc.). Before receiving the document, the last 4 digits of the ID Number received from the sending machine will be compared with the last 4 digits of the telephone number programmed in each One-Touch or Abbreviated station.
  • Page 195: Password Communications

    To use Password Reception, you must set a 4-digit receiving password in advance. The password must be shared with the other compatible Panasonic machine(s). If the password in your machine does not match the receiving password in the other compatible Panasonic machine(s), the reception will fail. Once you set password reception and set the parameter to "ON", it stays until you change the setting to "OFF".
  • Page 196: Setting Password Transmission

    Password Communications Setting Password Transmission To set transmission password and parameter, Enter a 4-digit Transmission Password. 1 2 3 4 NOTE and press for “OFF” (password is not checked) for “ON” (password is checked) 1. You can change the setting temporarily by using FUNCTION 8-4 (PASSWORD-XMT) for each transmission.
  • Page 197: Setting Password Reception

    Setting Password Reception To set the receiving password and parameter, Enter a 4-digit Receiving Password. and press 1 2 3 4 for “OFF” (password is not checked) for “ON” (password is checked) 1. Once you set the parameter, you cannot select the parameter, “OFF” or “ON”, for each NOTE reception.
  • Page 198: Using Password Transmission

    Password Communications Using Password Transmission To use Password Transmission, you can select PASSWORD-XMT “OFF” or “ON” for each Transmission by following the procedure below. Dial by any combination of the following methods: • One-Touch Dialing • Abbreviated Dialing • Manual Number Dialing, press station is entered (Up to 70 stations) •...
  • Page 199: Using Password Reception

    If your machine's Transmission Password coincides with the other station's Transmission Password, your machine starts sending the document. When transmission is completed, PASSWORD-XMT returns to standard setting (“OFF” or “ON”). Using Password Reception There is no additional operation required once you set the parameter by following the procedure on page 197.
  • Page 200: Confidential Mailbox

    These documents can only be printed by the person who has the correct confidential code. Compatibility with Other Machines Table 1 shows a list of compatible Panasonic models which have the Confidential Mailbox feature. It also shows whether or not special settings are required. DF-1100 DP-1810F DP-2000 DP-2500 DP-3000 DP-3510 DP-4510 DP-6010...
  • Page 201: Sending A Confidential Document To A Remote Station's Mailbox

    Sending a Confidential Document to a Remote Station's Mailbox Set document(s) face down. Enter a 4-digit Confidential Code. 2 2 3 3 Dial by any one of the following methods: • One-Touch Dialing • Abbreviated Dialing • Manual Number Dialing •...
  • Page 202: Polling A Confidential Document From A Remote Station's Mailbox

    Confidential Mailbox Polling a Confidential Document from a Remote Station's Mailbox After you have been informed that someone has transmitted a confidential document to a remote station's mailbox, you can poll the confidential document from the remote station by following the procedure below. Enter a 4-digit Confidential Code.
  • Page 203: Receiving A Confidential Document To Your Machine's Mailbox

    3. If the memory overflows, the machine will stop receiving and release the line. 4. You can verify whether the unit has received a confidential fax by printing out the File List. (See page 160) Confidential Mailbox PAGES TIME RECEIVED MMM-dd 15:00 -PANASONIC - ***** - 201 555 1212- *********...
  • Page 204: Storing A Confidential Document In Your Machine's Mailbox

    Confidential Mailbox Storing a Confidential Document in Your Machine's Mailbox Use the following procedure to store a document in a confidential mailbox in your machine. Once the confidential document is stored in your machine, it can be polled by another machine. Enter a 4-digit Confidential Code.
  • Page 205: Printing Out A Confidential Document From Your Machine's Mailbox

    Printing Out a Confidential Document from Your Machine's Mailbox After you have been notified that someone has transmitted a confidential document to your machine's mailbox, use the following procedure to print out the confidential document. Enter the Confidential Code of the document you want to print out.
  • Page 206: Deleting A Confidential Document Stored In Your Machine's Mailbox

    Confidential Mailbox Deleting a Confidential Document Stored in Your Machine's Mailbox If your memory becomes full, or you just want to clean out your confidential documents, you may delete one or more confidential faxes stored in your machine by using the following procedure. There are two types of confidential file deletions, one is to delete the file individually by its Confidential Code, and the other is to delete all confidential files in memory.
  • Page 207: Sub-Addressing

    You can customize the Automatic Routing to any combination of LAN (Local Area Network), PSTN (Public Switched Telephone Network) or PBX Extension with Panasonic Internet Fax capable models and/or HydraFax/LaserFAX Routing Table (Please refer to the operating instructions of the applicable Panasonic models and/or the HydraFax/LaserFAX User Manual).
  • Page 208: Setting The Sub-Address Into A One-Touch/Abbr. Dialing Numbers

    Sub-addressing Setting the Sub-address into a One-Touch/ABBR. Dialing Numbers Enter the telephone number, press the Sub-address. (Up to 20 digits) (Up to 36 digits including telephone number, pauses, spaces, FLASH and Sub-address) Ex: Telephone number = 5551234, Sub-address =2762 Enter as: Enter the station name.
  • Page 209: Sending A Document With Sub-Address

    Sending a Document with Sub-address Using One-Touch/ABBR. Number Dialing The operation is the same as for normal dialing Set document(s) face down. The document is stored into memory and your machine starts to dial the number of the station and sends the document(s) with Sub-addressing information.
  • Page 210: Printout Journals And Lists

    General Description To help you maintain records of the documents you sent and received, as well as lists of the numbers you record, your machine is equipped to print the following journals and lists: Transaction Journal, Individual Transmission Journal, Communication Journal, One-Touch/Abbreviated/Directory Search No. List, Program List, Fax Parameter List, Directory Sheet and File List.
  • Page 211: Individual Transmission Journal (Ind. Xmt Journal)

    Individual Transmission Journal (Ind. XMT Journal) An Individual Transmission Journal contains the information on the latest transmission. Journals and Lists PRINT OUT (1-7) ∨ ∧ ENTER NO. OR 6:IND. XMT JOURNAL? PRESS SET TO PRINT * PRINTING * IND. XMT JOURNAL...
  • Page 212 **************** DATE MMM-dd-yyyy ***** TIME 15:00 ********* = MMM-dd-yyyy 09:00 = 21 = 001/001 = 00:00:16 = 010 = MEMORY TRANSMISSION = [001] / 555 1234 /ABCDEFG = STD (13) -PANASONIC -*******- (15) (10) (11) DATE TIME MMM-dd 20:04 C8444B0577000...
  • Page 213 Individual Transmission Journal (Ind. XMT Journal) Explanation of Contents Printout date Printout time Journal number Communication result Number of pages transmitted or received File number Duration of communication Type of communication Remote station identification (10) Communication date (11) Communication Start time (12) Diagnostic (13) Own LOGO (14) Own ID number...
  • Page 214: Communication Journal (Comm. Journal)

    ************************************* - HEAD OFFICE START=MMM-dd 14:50 STATION NAME/EMAIL ADDRESS/TELEPHONE NO. SERVICE DEPT. SALES DEPT. ACCOUNTING DEPT. 021 111 1234 - ****** - 201 555 1212 - ******* END=MMM-dd 15:00 (10) PAGES DURATION 001/001 00:01:30 001/001 00:01:25 000/001 00:01:45 000/001 00:00:00 - PANASONIC -...
  • Page 215 Communication Journal (Comm. Journal) Explanation of Contents Indication of communication mode Start time of communication End time of communication File number Station number Communication result One-Touch/Abbreviated number or mark Recorded name in the Phone Book, direct dialing number, or email address Number of pages transmitted or received (10) Duration of communication...
  • Page 216: One-Touch/Abbreviated And Directory Search List

    Journals and Lists One-Touch/Abbreviated and Directory Search List To print a One-Touch/Abbreviated Number and Directory Search List of the telephone numbers you have stored. for One-Touch/ABBR. Number List for Directory Search List PRINT OUT (1-7) ∨ ∧ ENTER NO. OR 2:ONE-TCH/ABBR LIST? PRESS SET TO PRINT 1:ONE-TOUCH/ABBR NO.
  • Page 217 +1 201 123 4567 [001] 212 555 1234 [002] 201 555 1212 +81 03 5251 1234 +81 0467 5251 1234 -PANASONIC ROUTING TSI (6) RELAY ADDR (ABBR NO.) +1 201 123 4567 [009] 212 555 1234 [010] 201 555 1212...
  • Page 218 : Up to 20 digits : Up to 20 digits : 3-digit ROUTING TSI (6) RELAY ADDR (ABBR NO.) 201 555 1212 +1 201 123 4567 [009] 212 555 1234 [010] +81 03 5251 1234 +81 0467 5251 1234 -PANASONIC...
  • Page 219: Program List

    POLL 19:00 [002] POLL ----- [001] [002] -PANASONIC - ***** - "POLL" indicates polling. "ABBR/GRP" indicates that the Program key is programmed as a group key. "ONE-TOUCH" indicates that the Program key is programmed as a One- Touch key. "---- " indicates that the Program key contains "non-deferred" program.
  • Page 220: Fax Parameter List

    : "*" indicates that the Factory preset setting was changed. PRINT OUT ENTER NO. OR 4:FAX PARAM. LIST? PRESS SET TO PRINT * PRINTING * FAX PARAMETER LIST CURRENT SETTING 3:Darker) 3:S-Fine 5:Halftone(S-Fine)) 2 (4MB) (6) -PANASONIC - ***** - 201 555 1212- ********* (1-7) ∨ ∧ STANDARD SETTING...
  • Page 221: Toner Cartridge Order Forms

    Toner Cartridge Order Forms To print the Toner Cartridge Order Forms Sample Toner Cartridge Order Form ********************************** > ********************************** **** The toner supply in your machine is running low **** To order a replacement Cartridge from your Authorized Dealer by Phone: by Fax: Ship to: ______________________________ ______________________________________...
  • Page 222: Problem Solving

    2. Check that your document is the right type to send through a fax machine by consulting the list on "Documents You Cannot Send". If your document has the characteristics listed, make a photocopy of your document and send the copy instead.
  • Page 223 Mode Symptom Print Copy Quality Vertical lines printing on the received document Fuzzy print Missing dots or lines/ inconsistent darkness within print Fading print Faint print Communication No dial tone No auto answer Cannot transmit or receive No Unit Operation No unit operation Continued on the next page...
  • Page 224 Unattended TAM I/F Mode (OUT Mode) Symptom Cannot utilize the This feature is not compatible. The fax machine is designed to remote turn-on feature answer after 8 rings if the TAM does not answer. of the telephone answering machine (TAM).
  • Page 225 Mode Symptom TAM Interface Trouble Fax machine will not In Unattended Fax start to receive with the Mode (OUT Mode) telephone answering machine in the auto- answer mode. Troubleshooting Cause / Action Increase the ring count for detection on the telephone answering machine.
  • Page 226: Information Codes

    Troubleshooting Information Codes When something unusual occurs, the display may show one of the Information Codes listed below. These will help you to identify and correct the problem. Info. Code Recording paper jammed when feeding from the 1st cassette. Recording paper jammed when feeding from the 2nd cassette.
  • Page 227 Information Codes Info. Meaning Code No data from the transmitting side. Polling password does not match. Polling transmission error. 416/417 Received data has too many errors. 418/419 420/421 Machine goes to receiving mode, but receives no command from the transmitting side. 422/427 Interface is incompatible.
  • Page 228 1. After identifying the problem and verifying the recommended action, if the information Codes keep reoccuring or for help on Information Codes that appear on your machine but are not listed above, please contact your local Panasonic Authorized Dealer. Action Check the SMTP Server IP Address setting.
  • Page 229: Email Abbr Programming Errors

    "@system" command is missing.> Permission denied <Fax parameter is set to "Valid".> Permission denied : <Fax machine is busy performing a task.> Continued on the next page... Possible Cause The header or sub header decoding is being processed while the message finished, try again.
  • Page 230 Troubleshooting Email ABBR Programming Errors Error Message Error : <Programmed ABBR overwrite prohibited. Use open ABBR only.> Permission denied incorrect.> Permission denied : Update parameter is set to "Invalid".> Format Error : <error line> Warning : <error line> Warning : Field limit exceeded<error line> Can not overwrite existing programmed data, use the "Delete"...
  • Page 231: Clearing A Recording Paper Jam

    Clearing a Recording Paper Jam If the recording paper becomes jammed in the machine, the display will show an Information Code 001, 002, 007 or 008. To clear the jam, Info. Code 001, 002 or 008 To clear the jam, Info. Code 007 1.
  • Page 232: Clearing A Document Jam

    Troubleshooting Clearing a Document Jam If a document becomes jammed in the machine, the display will show the Information Code 030 or 031. To clear the jam (1) Open the ADF Door. (2) Remove the jammed document.
  • Page 233: Cleaning The Document Scanning Area

    Cleaning the Document Scanning Area If the receiving party reports that the received documents were black, or contained black lines, try making a copy on your unit to verify. If the copy is black or has black lines, the document Scanning Area is probably dirty and must be cleaned.
  • Page 234: Cleaning The Printer Roller

    Troubleshooting Cleaning the Printer Roller If you find toner on the back of the recording paper, the printer roller in the fuser unit is probably dirty. To clean the Printer Rollers The machine will print out 3 Cleaning Charts. Then, return to standby. Load the Cleaning Charts into the cassette face down.
  • Page 235: Adjusting The Automatic Document Feeder (Adf)

    Adjusting the Automatic Document Feeder (ADF) If document misfeeding occurs frequently, we suggest you adjust the ADF. To adjust the ADF Position Slide the Pressure Adjusting Lever to the desired position depending on the condition. Condition To prevent no feed trouble Standard position To prevent multiple feed trouble Troubleshooting...
  • Page 236: Verification Stamp

    To remove the stamp ADF Door NOTE 1. Please contact your local Panasonic dealer to purchase a new stamp. See page 242 Verification Stamp for order number. Open the ADF Door. (1) Remove by pulling the Stamp Assembly upward.
  • Page 237: Checking The Telephone Line

    Checking the Telephone Line When you do not hear a dial tone through the telephone connected to the machine or when the telephone does not ring (No automatic receive). Troubleshooting Unplug the Telephone Line Cable from the telephone jack that was supplied by the telephone company.
  • Page 238: Appendix

    Compatibility (G3 Fax) Compatibility (LAN) Standard Compliance (LAN) Connector Interfaces (LAN) Communication Protocol (LAN) File Format (LAN) Email Receiving Width (LAN) Coding Scheme Modem Type Modem Speed Document Size Document Thickness ADF Capacity (Automatic Document Feeder) Scanning Method Effective Scanning Width Scanner Resolution Recording Method Recording Paper...
  • Page 239: Specifications

    Print Margin (See Note 1) Recording Paper Capacity Approx. 250 sheets (using 20 lb paper) One-Touch/Abbreviated Dialing 132 stations Memory Capacity (including 28 One-Touch keys and 4 Program keys) Each station can register up to 36 digits for each telephone number (including pauses and spaces) and up to 15 characters for each station name.
  • Page 240 Specifications Power Supply Power Consumption Dimensions Weight Operating Environment FCC Registration Number Ringer Equivalence 108-132 VAC, 47-63 Hz, Single Phase Standby (Energy-Saver : On) Standby (Energy-Saver : Off) [Room temperature : 77°F (25°C)] Transmission Reception Copy 14.6 (W) x 18.0 (D) x 9.8 (H) in (370 x 457 x 250 mm) (excluding Projections and optional Paper Cassette) Approx.
  • Page 241: Recording Paper Specifications

    Recording Paper Specifications In general, most photocopy papers will also work very well. There are many "name" and "generic" brands of paper available. We recommend that you test various papers until you obtain the results you are looking for. The following table summarizes the major specifications to consider when selecting white or colored paper. Basic Weight Cut Edge Conditions Grain...
  • Page 242: Options And Supplies

    Please contact your local Panasonic dealer for availability. A. Options: Order No. UE-403176 UE-409070 UE-410046 UE-410047 UE-410048 B. Supplies: Order No. DZHT000027 UG-5510 Illustration Handset Kit 250 sheets Letter / Legal / A4 Size Paper Cassette with the Feeder Unit...
  • Page 243: Installing The Flash Memory Card

    (2) Open the Printer Cover and remove the Memory Card Cover. (1) Insert the Flash Memory Card gently into the card slot with the Panasonic logo facing to the outside of the machine. Caution: Installing the Memory Card(s) in the wrong direction may damage the connecting pins inside the machine.
  • Page 244: Fcc Notice For User In Usa

    Responsible Party: FCC Inquiries Only: Note: For Technical Support, please contact your Authorized Panasonic selling dealer. Ask your telephone company or installer to install the jack suitable for your device if such is not available. A FCC Compliant telephone cord and modular plug is provided with this equipment. This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack that is Part 68 compliant.
  • Page 245 The default functions can be adjusted depending on your office requirements. Please ask your authorized Panasonic dealer for more details. 1. This equipment complies with Part 68 of the FCC Rules. On the rear panel of this equipment is...
  • Page 246: Notice To User In Canada

    NOTICE Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.
  • Page 247 Avis Avant d'installer ce matériel, l'utilisateur doit s'assurer qu'il est permis de le raccorder aux installations de l'entreprise locale de télécommunication. Le matériel doit également être installé en suivant une méthode acceptée de raccordement. L'abonné ne doit pas oublier qu'il est possible que la conformité aux conditions énoncées ci-dessus n'empêche pas la dégradation du service dans certaines situations.
  • Page 248: Glossary

    10Base-T/100Base-TX ABBR. No. (Abbreviated Number) Access Code ADF (Automatic Document Feeder) Auto Print Reduction Automatic Reception BPS (Bits Per Second) CCITT Character ID Character Keys Client Coding Scheme Comm. Journal Contrast Cover Sheet DDD (Direct Distance Dialing) Default Gateway IP Address Deferred Polling Deferred Transmission...
  • Page 249 Example: Your machine's email address is: Fax@fax01.panasonic.com In the example above "fax01" is the host and "panasonic.com" is the domain. A programmable address of up to 20 digits identifying your machine. Image Memory Capacity This signifies the amount of memory available in your unit capable of storing pages of documents.
  • Page 250 A standard used for attaching non-text (image) files to Internet email messages. A device that converts signals from your fax machine into signals that can be transmitted over telephone lines. The ability to broadcast the same set of documents to a programmed number of locations.
  • Page 251 Documents too long to be reduced are automatically printed on two pages with approximately 10 mm overlap. Panasonic Super An electronic image enhancement (Panasonic Super Smoothing) that will create a particular Smoothing pattern for the improvement of copy quality. ®...
  • Page 252 Glossary Router (Gateway) Selective Reception Sender Selection Server Sleep Mode SMTP (Simple Mail Transfer Protocol) Station Name Stored Documents Sub-address Sub-address Password Subnet Mask Substitute Memory Reception TAM Interface TCP/IP (Transmission Control Protocol/ Internet Protocol) TIFF Image Viewer TIFF-F (Tagged Image File Format) Transmission Password A 4-digit password that is checked when a document is transmitted.
  • Page 253: Itu-T Image No. 1

    ITU-T Image No. 1 All specifications are based on the ITU-T Image No. 1 (The sample shown below is not to scale).
  • Page 254: Index

    Index ABBR. Dialing Number ...72 ABBR. Number List...217 Abbreviated Dialing... 109 Abbreviated Email Addressing...94 Access Code...168 ADF Capacity...238 Adjusting the Automatic Document Feeder (ADF) APOP Authentication ...85 Auto Dialer ...60 Auto Dialing Number...74 Automatic Document Feeder ...87 Automatic Reduction...133 Backup ... 54 Character ID...46 Cleaning the Document Scanning Area...233 Cleaning the Printer Roller...234...
  • Page 255 Index Memory Transmission Reservation ... 98 Monitor Volume...43 Multi-Station Transmission (Broadcasting) . 97 Network Printer ...26 Network Scanner ... 25 Off-Hook Dialing...116 One-Touch Dialing ... 109 One-Touch Email Addressing ...93 One-Touch Key...70 One-Touch List ...217 One-Touch/ABBR. No...62 On-Hook Dialing...117 Operating Environment ...240 Overlap Printing ...134 Paper Specifications ...241 Password Reception ...197...
  • Page 256 PANASONIC MACHINE, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. PANASONIC DIGITAL DOCUMENT COMPANY ASSUMES NO RISK AND SHALL NOT BE SUBJECT TO LIABILITY FOR ANY DAMAGE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT,...

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