Panasonic KX-FC962HK Operating Instructions Manual
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Panasonic KX-FC962HK Operating Instructions Manual

Panasonic KX-FC962HK Operating Instructions Manual

Panasonic thermal fax with dect operating instructions
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Thermal FAX with DECT

Operating Instructions

KX-FC962HK
Model No.
Please read these operating instructions
before using the unit and save for future
reference.
This unit is compatible with Caller ID. To
use this feature, you must subscribe to
the appropriate service of your service
provider.

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Summary of Contents for Panasonic KX-FC962HK

  • Page 1: Operating Instructions

    Thermal FAX with DECT Operating Instructions KX-FC962HK Model No. Please read these operating instructions before using the unit and save for future reference. This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service of your service...

  • Page 2: Table Of Contents

    OFF ... 47 Receiving a fax automatically – Auto answer ON... 49 5.10 Receive polling (retrieving a fax placed on another fax machine)... 50 5.11 Junk fax prohibitor (preventing fax reception from undesired callers) ... 51 6. Duplex Ring Duplex Ring Using with the ring detection feature 52 7.

  • Page 3: Table Of Contents

    9. Programmable Features Base Unit Base unit programming ...61 Basic features...62 Advanced features...63 Direct commands for programming features...66 Cordless handset Cordless handset programming ... 69 10.Multi-unit Operation Additional Units 10.1 Operating additional units... 75 10.2 Registering a cordless handset to a base unit...75 10.3 Intercom ...77 10.4 Transferring calls / Conference calls.

  • Page 4: Installation And Quick Start

    1. Installation and Quick Start 1.1 Included accessories 1 Installation and Quick Start Item Telephone line cord Handset Handset cord Paper stacker Recording paper (10 metres long) Cordless handset Rechargeable batteries Battery cover AC adaptor Charger Operating instructions *1 Part numbers are subject to change without notice. Note: L If any items are missing or damaged, contact the place of purchase.

  • Page 5: Accessory Information

    1.2 Accessory information 1.2.1 Available accessories Model No. KX-A106 KX-TCA121HK KX-A272 *1 Use only the included or specified recording paper. Using other recording paper may affect print quality and/or cause excessive wear to the thermal head. Note: L When replacing the batteries, use only 2 rechargeable AAA-size nickel metal hydride (Ni-MH). Item Specifications/Usage 216 mm ×...

  • Page 6: Battery Installation / Replacement

    If 7 flashes even after the cordless handset batteries have been charged for 7 hours, the batteries must be replaced. We recommend the use of Panasonic batteries. See page 5 for accessory information. Important: L Use only rechargeable batteries. If you...

  • Page 7: Connections

    2 AC adaptor L Connect to the power outlet (220 V – 240 Caution: L USE ONLY WITH the included Panasonic AC adaptor. L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)

  • Page 8: Battery Charge

    L If 7 flashes when you lift the cordless handset off the charger, charge the batteries at least 15 minutes. Battery life After your Panasonic batteries are fully charged, you can expect the following performance: Ni-MH Batteries (typical 700 mAh) Operation...

  • Page 9: Recording Paper

    1.6 Recording paper Open the top cover by pressing the top cover release button (1). Install the recording paper. Correct Incorrect Insert the leading edge of the paper into the opening above the thermal head (1). Pull the paper out of the unit. L Make sure that there is no slack in the paper roll.

  • Page 10: Fax Sending / Copying

    1. Installation and Quick Start 1.7 Fax sending / Copying Quick Start Open the document feeder tray. Adjust the document guides (1), and insert the document FACE DOWN. To send a fax: Dial the fax number and press {FAX/START}. To make a copy: Press {COPY}.

  • Page 11: Answering Machine

    1.9 Answering machine 1.9.1 Recording your own greeting message {STOP} {SET} {A}{B} Press {MENU}. Press {#}, then {5}{5}. Press {A} or {B} to select “RECORD”. Press {SET}. Lift the handset, then speak clearly after a long beep. To stop recording, press {STOP}. Replace the handset.

  • Page 12: Important Instructions

    2. Important Instructions Important safety instructions 2 Important Instructions 2.1 Important safety instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2.
  • Page 13 cause the battery(ies) and/or the conductive material to overheat and cause burns. L Charge the battery(ies) provided with or identified for use with this product only in accordance with the instructions and limitations specified in these operating instructions. L Only use the included charger to charge the battery(ies).

  • Page 14: For Best Performance

    2. Important Instructions 2.2 For best performance Battery charge L Place the cordless handset on the charger for about 7 hours before initial use. L For details, see page 8. Operating distance and noise L The base unit and cordless handset use radio waves to communicate with each other.

  • Page 15: Preparation

    3 Preparation 3.1 Location of Controls 3.1.1 Base unit {CALLER ID} L To use Caller ID features (page 35, 36). {STOP} L To stop an operation or programming session. L To erase a character/number (page 22). Press and hold to erase all characters/numbers.
  • Page 16 3. Preparation L To adjust volume (page 19). L To access the phonebook (page 30). {SET} L To store a setting during programming. {MENU} L To initiate or exit programming. {LOWER} L To select stations 6-10 for the one-touch dial feature (page 31, 38, 42). 3.1.2 Cordless handset {j/OK} (Menu/OK) L To initiate programming.

  • Page 17: Display Descriptions Of The Cordless Handset

    3.2 Display descriptions of the cordless handset Display icons Various icons appear on the cordless handset display to indicate the current status of the unit. Display icon Meaning Within range of a base unit L When flashing: Cordless handset is searching for base unit (out of range of base unit, cordless handset is not registered...

  • Page 18: Turning The Cordless Handset Power On/Off

    3. Preparation 3.4 Turning the cordless handset power ON/OFF 3.4.1 Power ON Press {ih} for about 1 second. L The display will change to the standby mode. 3.4.2 Power OFF Press {ih} for about 2 seconds. L The display will go blank. Volume 3.5 Adjusting cordless handset volume...

  • Page 19: Adjusting Base Unit Volume

    3.6 Adjusting base unit volume {SET} Ringer volume While the unit is idle, press {A} or {B}. L If any documents are in the document entrance, you cannot adjust the volume. Confirm that there are no documents in the entrance. To turn the ringer OFF 1.

  • Page 20: Date And Time

    The date and time can be set using either the cordless handset or the base unit. L The other party’s fax machine will print the date and time on each page you send according to your unit’s date and time setting.

  • Page 21: Your Logo

    Press {SET}. L The cursor (|) will appear on the display. 0 1/M:01/Y:05 TIME: 00:00 Enter the current date/month/year by selecting 2 digits for each. Example: 10 August, 2005 Press {1}{0} {0}{8} {0}{5}. D:10/M:08/Y:05 TIME: Enter the current hour/minute by selecting 2 digits for each.
  • Page 22 3. Preparation Keypad Characters G H I M N O 6 P Q R S 7 T U V 8 W X Y Z 9 Space To change uppercase or lowercase letter. To enter a hyphen. {FLASH} To insert a space. {MUTE} To delete a digit.

  • Page 23: Your Fax Number

    3.10 Your fax number Your fax number will be printed on the top of each page sent from your unit. {STOP} {<}{>} Press {MENU}. SYSTEM SETUP PRESS [( )] Press {<} or {>} repeatedly to display the following. YOUR FAX NO. Press {SET}.

  • Page 24: Telephone

    4. Telephone 4 Telephone Making and Answering Calls 4.1 Making phone calls 4.1.1 With the cordless handset {j/OK} {<}{>}{e}{v} Lift the cordless handset and press {C} or {s}. Dial the telephone number. When finished talking, press {ih} or place the cordless handset on the charger. Speakerphone operation L For best performance, please note the following:...
  • Page 25 7. Select “Save”, then press {>}. 8. Press {ih}. Voice enhancer You can change the tone quality of the receiver while you are on a call. 3 settings are available. 1. Press {j/OK} during a call. 2. Select “Voice Enhancer”, then press {>}. 3.

  • Page 26: Answering Phone Calls

    4. Telephone 4.2 Answering phone calls 4.2.1 With the cordless handset Lift the cordless handset and press {C} or {s} when the unit rings. When finished talking, press {ih} or place the cordless handset on the charger. Note: L You can also answer a call by pressing any dial key from {0} to {9}, {*}, {#}, or {INT}.

  • Page 27: Recording A Telephone Conversation

    Recording 4.3 Recording a telephone conversation You can record a telephone conversation. Recorded conversations are treated as new messages. To listen to the recorded conversation, see page 55, 56. Note: L There may be legal restrictions on recording two-way telephone conversations. Inform the other party that the conversation is being recorded.

  • Page 28: Cordless Handset Phonebook

    4. Telephone Automatic Dialling 4.4 Cordless handset phonebook The cordless handset phonebook allows you to make calls without having to dial manually. You can add 200 names and phone numbers to the phonebook, assign each phonebook item to the desired category, and search for phonebook items by name or category.

  • Page 29: Editing A Stored Item

    To search for a name by first character (index search) 1. Press {k}, then press {R}. 2. Select “Index Search”, then press {>}. 3. Select the character entry mode that contains the character you are searching for, and press {>}. 4.

  • Page 30: Base Unit Phonebook

    4. Telephone 4.5 Base unit phonebook The base unit phonebook allows you to make calls without having to dial manually. You can store 100 names and telephone numbers to the phonebook. L You can also send faxes using the base unit phonebook (page 42).

  • Page 31: One-Touch Dial Feature

    Press {MENU}. Press {#}. L To cancel erasing, press {STOP}. Press {SET}. Another method to erase a stored item 1. Press {>}. 2. Press {A} or {B} repeatedly to display the desired item. 3. Press {ERASE}. 4. Press {SET}. 4.6 One-touch dial feature For rapid access to frequently dialled numbers, the unit provides the one-touch dial feature.

  • Page 32: Night Mode

    4. Telephone 2. Select the desired station key. For station 1: Press station 1, press {A} or {B} repeatedly to select “DIAL MODE”, then press {SET}. For stations 2–5: Press one of the station keys. For stations 6–10: Press {LOWER}, then press one of the station keys.

  • Page 33: Base Unit

    4.7.1 Cordless handset: {j/OK} {>} Setting night mode ON/OFF 1. Press {j/OK}. 2. Select “Handset Setup”, then press {>}. 3. Select “Ringer Setup”, then press {>}. 4. Select “Night Mode”, then press {>}. 5. Select “On/Off”, then press {>}. 6. Select “On” or “Off” (default), then press {>}.

  • Page 34: Caller Id

    4. Telephone 5. Press {A} or {B} repeatedly to select “ON” or “OFF” (default), then press {SET}. 6. Press {MENU}. Note: L When the night mode is turned ON, “[N]” is displayed. Setting the start and end time for night mode 1.

  • Page 35: Viewing And Calling Back Using Caller

    To confirm caller information by printing the Caller information list – To print manually, see page 97. – To print automatically after every 30 new calls, activate feature #26 (page 63). Call Waiting Caller ID This is a service of your service provider and will only operate if you have subscribed to this service.

  • Page 36: Editing A Caller's Telephone Number Before Calling Back

    4. Telephone To stop viewing Press {ih} after step 2. 4.9.2 With the base unit The display will show the number of new calls in standby mode. 10 CALLS Example: 10:59 {CALLER ID} {FAX/START} {SP-PHONE} {STOP} Press {CALLER ID}. L The most recent call is displayed. Press {B} to search from the recently received caller information.

  • Page 37: Erasing Caller Information

    To correct a mistake 1. Press {<} or {>} to move the cursor to the incorrect number. 2. Press {STOP} to delete the number. 3. Enter the correct number. To delete a number Press {<} or {>} to move the cursor to the number you want to delete and press {STOP}.

  • Page 38: Storing Caller Information Into The Phonebook / One-Touch Dial

    4. Telephone 4.12 Storing caller information into the phonebook / one-touch dial Important: L This feature is not available if the caller information does not include a telephone number. 4.12.1 Into the cordless handset phonebook {j/OK} {>}{e}{v} Press {j/OK}. Select “Caller List”, then press {>}. Press {e} or {v} repeatedly to display the desired item, then press {j/OK}.

  • Page 39: Voice Mail Service

    Press {A} or {B} repeatedly to display the desired item. Press {MENU}. Select a station key. For station 1: Press station 1, press {A} or {B} repeatedly to select “DIAL MODE”, then press {SET}. For stations 2–5: Press the desired station key. For stations 6–10: Press {LOWER}, then press the desired station key.

  • Page 40: Fax

    5. Fax 5 Fax Sending Faxes 5.1 Sending a fax manually {STOP} {FAX/START} {SP-PHONE} {A}{B} {REDIAL/PAUSE} Open the document feeder tray (1), then adjust the width of the document guides (2) to fit the actual size of the document. Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grasps the document.

  • Page 41: Documents You Can Send

    5.2 Documents you can send Minimum document size 128 mm Maximum document size 216 mm Effective scanning area L Shaded area will be scanned. 4 mm 4 mm 208 mm 216 mm Document weight L Single sheet: 45 g/m to 90 g/m L Multiple sheets: 60 g/m to 80 g/m Note:...

  • Page 42: Sending A Fax Using The Base Unit Phonebook / One-Touch Dial

    L Confirm that you have entered the number correctly, and that the number is a fax number. L Confirm that the other party’s fax machine is answering by turning ON the connecting tone feature (feature #76 on page 65). Station keys...

  • Page 43: Broadcast Transmission

    5.4 Broadcast transmission By storing base unit phonebook items (page 30) or one-touch dial (page 31) into the broadcast memory, you can send the same document to multiple parties (up to 20). Your programmed items will remain in the broadcast memory, allowing frequent re-use.
  • Page 44 5. Fax Press {BROADCAST}. L The document will be fed into the unit and scanned into memory. The unit will then send the data to each party, calling each number sequentially. L After transmission, the stored document will be erased from memory automatically, and the unit will automatically print a report (Broadcast sending report).

  • Page 45: Selecting The Way To Use Your Fax Machine

    OFF by pressing {AUTO ANSWER} repeatedly. How phone calls and faxes are received If the call is a phone call, the fax machine will record the caller’s message automatically. If a fax calling tone is detected, the fax machine will receive the fax automatically.
  • Page 46 L Make sure feature #73 is set to “TEL/FAX” beforehand (page 65). How phone calls and faxes are received If the call is a phone call, the fax machine will ring. If a fax calling tone is detected, the fax machine...

  • Page 47: Receiving A Fax Manually - Auto Answer Off

    – a fax calling tone (slow beep) is heard, or – no sound is heard, press {*}{*}{*}{9} (default fax activation code) firmly. L The fax machine will start fax reception. 3. Replace the handset. Note: L To receive fax documents using the extension telephone, make sure remote fax 5.

  • Page 48: Activating Tel/Fax Mode

    L Even if you press the auto disconnection code, the fax machine will activate the fax function: – If the extension telephone is connected to [EXT], – Depending on the type of extension telephone, press {STOP} on the fax machine to talk with the calling party.

  • Page 49: Receiving A Fax Automatically - Auto Answer On

    5.9 Receiving a fax automatically – Auto answer ON 5.9.1 Activating TAM/FAX mode Make sure feature #77 is set to “TAM/FAX” beforehand (page 65). Press {AUTO ANSWER} repeatedly to display the following. TAM/FAX MODE L The {AUTO ANSWER} indicator on the base unit turns ON and u appears on the cordless handset display.

  • Page 50: Receive Polling (Retrieving A Fax Placed On Another Fax Machine)

    (retrieving a fax placed on another fax machine) This feature allows you to retrieve a document from another compatible fax machine. Therefore you pay for the call. Make sure that no documents are fed into your unit and that the other party’s machine is ready for your call.

  • Page 51: Junk Fax Prohibitor (Preventing Fax Reception From Undesired Callers)

    If you subscribe to Caller ID service, this feature prevents fax reception from calls that do not show caller information. Additionally, the fax machine will not accept faxes originating from numbers that match a programmable junk fax prohibitor list. {STOP} {A}{B}{<}{>}...

  • Page 52: Duplex Ring

    Please complete the following setup on your fax machine to identify the assigned ring pattern. Important: L To use the ring detection feature, set to TEL mode (page 47).

  • Page 53: Copy

    7 Copy Copying 7.1 Making a copy {STOP} {COPY} {A}{B} Open the document feeder tray (1), then adjust the width of the document guides (2) to fit the actual size of the document. Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grasps the document.

  • Page 54: Answering Machine

    8. Answering Machine 8 Answering Machine Greeting 8.1 Recording your greeting message You can record your own greeting message for TAM/FAX mode, for a maximum of 16 (default) or 60 seconds in length. We recommend you record a message of less than 12 seconds to make it easier to receive faxes.

  • Page 55: Listening To Recorded Messages

    Incoming Messages 8.2 Listening to recorded messages When the unit has recorded new voice messages: – The {AUTO ANSWER} indicator will flash when the auto answer setting is turned ON. – The total number of recorded messages will flash on the base unit display. –...

  • Page 56: Using The Answering Machine With The Cordless Handset

    8. Answering Machine Remote Operation 8.3 Using the answering machine with the cordless handset {j/OK} {<}{>}{e}{v} Helpful hints: L To activate TAM/FAX mode with the cordless handset, see page 49. 8.3.1 Recording your greeting message Press {j/OK}. Select “Answer System”, then press {>}. Select “Record”, then press {>}.
  • Page 57 Note: L The greeting message is not erased. To call back (Caller ID service users only) If caller information was received for the call, you can call the caller back while listening to a message. 1. Press {j/OK} during playback. 2.
  • Page 58 8. Answering Machine 2. Select “Answer System”, then press {>}. 3. Select “Settings”, then press {>}. 4. Select “Number of Rings”, then press {>}. 5. Select the desired setting, then press {>}. 6. Press {ih}. Note: L You can also program this feature with the base unit (feature #06 on page 62).

  • Page 59: Operating From A Remote Location

    8.4 Operating from a remote location You can call your unit from a remote location and access the answering machine. Important: L Activate the remote operation feature by setting the remote operation ID beforehand (feature #11 on page 62). L Set the unit to TAM/FAX mode before going out (page 49). L Use a touch tone telephone for remote operations.

  • Page 60: Pager Call

    8. Answering Machine mode depending on the setting of feature #73 (page 65). L You cannot return to TAM/FAX mode in the same call. To turn ON the auto answer setting 1. Call your unit and wait for 15 rings. L A beep will sound.

  • Page 61: Programmable Features

    9 Programmable Features Base Unit 9.1 Base unit programming {A}{B}{<}{>} {SET} 9.1.1 Programming basic features Press {MENU}. Select the feature you wish to program. Press {<} or {>} repeatedly to display the desired feature. L The current setting of the feature will be displayed.

  • Page 62: Basic Features

    9. Programmable Features 9.2 Basic features Code #01: Setting the date and time SET DATE & TIME PRESS SET See page 20 for details. Code #02: Setting your logo YOUR LOGO PRESS SET See page 21 for details. Code #03: Setting your fax number YOUR FAX NO.

  • Page 63: Advanced Features

    9.3 Advanced features Code #22: Setting the journal report to print automatically AUTO JOURNAL [±] “ON” (default): The unit will print a journal report automatically after every 30 new fax transmissions and receptions (page 40). “OFF”: The unit will not print a journal report, but will keep a record of the last 30 fax transmissions and receptions.
  • Page 64 9. Programmable Features See page 52 for details. Code #35: Setting the night mode NIGHT MODE PRESS SET See page 33 for details. Code #36: Receiving oversized documents RCV REDUCTION [±] To slightly reduce the received fax image when printing, so that the received document will be approximately the same length as the original document.
  • Page 65 “OFF”: Deactivates this feature. Note: L If the ring back tone continues, the other party’s machine may not be a fax machine or may have run out of paper. Check with the other party. L The connecting tone volume cannot be adjusted.

  • Page 66: Direct Commands For Programming Features

    9. Programmable Features “TAM/FAX” (default): Telephone Answering Machine/Fax mode (page 49) “FAX ONLY”: FAX only mode (page 50) Code #78: Changing the TEL/FAX delayed ring setting TEL/FAX RING RINGS=2 [±] If you use an extension telephone in TEL/FAX mode, select the desired number of times the extension telephone rings before the unit answers the call.
  • Page 67 – {4}: “4” – {5}: “5” – {6}: “6” – {7}: “7” {#}{1}{0} Message recording time – {1}: “1 MINUTE” – {2}: “GREET ONLY” – {3}: “3 MINUTES” (default) {#}{1}{1} Remote operation ID L Enter a 3-digit number to activate the remote operation feature.
  • Page 68 9. Programmable Features – {2}: “OFF” (default) L See page 60 for details. {#}{7}{2} Recall (Flash) time – {0}: “80msec” – {1}: “90msec” – {2}: “100msec” – {3}: “110msec” – {4}: “160msec” – {5}: “200msec” – {6}: “250msec” – {7}: “300msec” –...

  • Page 69: Cordless Handset Programming

    Cordless handset 9.5 Cordless handset programming L When customising, the current item or setting is indicated by ). Menu Sub-menu “Time Settings” “Set Date & Time” “Alarm” “Ringer Setup” “Ringer Volume” “Ext. Ringtone” “Int. Ringtone” “Night Mode” “Display Setup” “Standby Display” “Select Language”...
  • Page 70 9. Programmable Features 9.5.1 Programmable functions {j/OK} {>}{e}{v} Helpful hints: L To exit programming, press {ih} at any time. 9.5.2 Alarm Setting alarm An alarm will sound for 3 minutes at the set time once or daily. Set the date and time beforehand (page 20). 1.

  • Page 71: Other Options

    L If you change the PIN, please make note of your new PIN. The unit will not reveal the PIN to you. If you forget your PIN, consult your nearest Panasonic service centre. 1. Press {j/OK}. 2. Select “Handset Setup”, then press {>}.

  • Page 72: Call Options

    9. Programmable Features Resetting the cordless handset to its default settings 1. Press {j/OK}. 2. Select “Handset Setup”, then press {>}. 3. Select “Other Options”, then press {>}. 4. Select “Reset Handset”, then press {>}. 5. Enter “0000” (default cordless handset PIN). L If you changed the PIN, enter it (page 71).
  • Page 73 L If you change the PIN, please make note of your new PIN. The unit will not reveal the PIN to you. If you forget your PIN, consult your nearest Panasonic service centre. 1. Press {j/OK}. 2. Select “Base Unit Setup”, then press {>}.
  • Page 74 9. Programmable Features 7. Press {ih}. Resetting cordless handset programming that uses the base unit PIN Cordless handset programming that uses the base unit PIN will be reset (page 69). 1. Press {j/OK}. 2. Select “Base Unit Setup”, then press {>}.

  • Page 75: Multi-Unit Operation

    10 Multi-unit Operation Additional Units 10.1 Operating additional units 10.1.1 Additional cordless handsets Up to 6 cordless handsets can be registered to a single base unit. Additional cordless handsets, for example, will allow you to have an intercom call with another cordless handset while the third cordless handset is on an outside call.
  • Page 76 10.2.4 Increasing the range of the base unit You can increase the range of the base unit by using a DECT repeater. Please use only Panasonic DECT repeater. See page 5 for accessory information. Important: L Before registering the repeater to this base unit, you must turn the repeater mode ON.

  • Page 77: Intercom

    5. Select “Repeater Mode”, then press {>}. 6. Select “On” or “Off” (default), then press {>}. 7. Press {ih}. Note: L After turning repeater mode ON/OFF, you will not be able to make or receive calls for a few moments. 10.

  • Page 78: Transferring Calls / Conference Calls

    10. Multi-unit Operation 3. Cordless handset 1: When finished talking, press {ih} or place the cordless handset on the charger. Base unit: When finished talking, press {SP-PHONE}, {INTERCOM} or replace the handset. Example: When the base unit calls cordless handset 1 1.
  • Page 79 To transfer a call without speaking to the base unit user After step 1, press {ih} on the cordless handset 1. If the transferred call is not answered within 60 seconds, the cordless handset 1 will ring again. Press {INT} to return to the outside call. 10.4.2 From the base unit to a cordless handset Example: When the base unit transfers a call...

  • Page 80: Copying Cordless Handset Phonebook Items

    10. Multi-unit Operation 10.5 Copying cordless handset phonebook items Phonebook items (page 28) can be copied from the cordless handset to the phonebook of another cordless handset. {j/OK} {>} Copying a stored item 1. Find the desired item (page 28), then press {j/OK}.

  • Page 81: Useful Information

    11 Useful Information 11.1 Available character entries for the cordless handset The cordless handset dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The available character entry modes are, Alphabet, Numeric, Greek, Extended 1, Extended 2, and Cyrillic.
  • Page 82 11. Useful Information L The following are used for both uppercase and lowercase: Extended 2 character table (O) L The following are used for both uppercase and lowercase: Cyrillic character table (P)

  • Page 83: Wall Mounting The Charger

    11.2 Wall mounting the charger Connect the AC adaptor. Drive the screws (1) into the wall using the wall template as a guide, then mount the charger securely on the screws. L Fasten the AC adaptor cord around the hooks (2) to prevent it from being disconnected.

  • Page 84: Help

    L The document was not fed into the unit properly. Re-insert it and try again. ----- L The other party’s fax machine is busy or has run out of recording paper. Try again. L The other party’s fax machine rings too many times.

  • Page 85: Error Messages - Base Unit Display

    L There is something wrong with the unit’s modem. Contact our service personnel. L The other party’s fax machine is busy or has run out of recording paper. Try again. L A recording paper jam occurred. Clear the jammed paper (page 93).
  • Page 86 12. Help Display “REMOVE DOCUMENT” “SERIAL ERROR” “SYSTEM IS BUSY” “TRANSMIT ERROR” “UNIT OVERHEATED” Cause & Solution L The document is jammed. Remove the jammed document (page 94). L Press {STOP} to eject the jammed document. L There is something wrong with the unit and the base unit will not work.

  • Page 87: When A Function Does Not Work, Check Here

    L The power cord or telephone line cord is not connected. Check the connections. L If you connected the fax machine through a computer modem, connect the fax machine directly to a telephone line jack. L The dialling mode setting may be wrong. Change the setting (page 19).
  • Page 88 12. Help Problem I cannot page a cordless handset or base unit. Caller information is not displayed. While viewing caller information, the display returns to standby mode. 12.3.3 Cordless handset Problem The cordless handset does not work. The cordless handset display is blank.
  • Page 89 Cancel unused cordless handset registrations from the base unit (page 76). L You entered the wrong PIN. If you forget your PIN, consult your nearest Panasonic service centre. L Locate the cordless handset and the base unit away from other electrical appliances.

  • Page 90: Fax – Sending

    L The telephone line cord is connected to the [EXT] jack on the unit. Connect to the [LINE] jack (page 7). L The other party’s fax machine is busy or has run out of recording paper. Try again. L The other party does not have a fax machine. Check with the other party.
  • Page 91 The other party may have sent a faint document or there may be something wrong with the other party’s machine. Ask them to send a clearer copy of the document or to check their fax machine. L The receiving mode is set to TEL mode.

  • Page 92: If A Power Failure Occurs

    12. Help Problem I cannot operate the answering machine with the cordless handset. I cannot retrieve recorded messages from a remote location. The other party complains that they cannot leave a voice message. While recording a greeting message or listening to messages, the unit rings and recording stops.

  • Page 93: Recording Paper Jams

    Jams 12.4 Recording paper jams Open the top cover by pressing the top cover release button (1). Pull the cutter release lever (1) forward. L The paper cutter will be released. Remove the recording paper. Cut off the wrinkled portion. Install the recording paper and close the top cover securely by pushing down on both sides (see page 9 for details).

  • Page 94: Document Jams - Sending

    12. Help 12.5 Document jams – sending Open the top cover by pressing the top cover release button (1) and remove the jammed document carefully (2). Close the top cover securely by pushing down on both sides. Note: L Do not pull out the jammed paper forcibly before opening top cover.

  • Page 95: Thermal Head Cleaning

    Close the top cover securely by pushing down on both sides. 12.7 Thermal head cleaning If smudges or black/white lines appear on a copied/received document, check whether there is dust on the thermal head. Clean it to remove the dust. Disconnect the power cord and the telephone line cord.
  • Page 96 12. Help Install the recording paper and close the top cover securely by pushing down on both sides (see page 9 for details).

  • Page 97: General Information

    13 General Information Printed Reports 13.1 Reference lists and reports (Base unit only) You can print out the following lists and reports for your reference. “SETUP LIST”: provides you with the current settings of the base unit programming features (page 62 to page 66). “TEL NO.

  • Page 98: Specifications

    13. General Information Specifications 13.2 Specifications 13.2.1 Base unit ■ Applicable lines: Public Switched Telephone Network ■ Document size: Max. 216 mm in width, Max. 600 mm in length ■ Effective scanning width: 208 mm ■ Recording paper size: 216 mm × max. 30 m roll ■...
  • Page 99 13.2.2 Cordless handset ■ Standard: DECT (Digital Enhanced Cordless Telecommunications) GAP (Generic Access Profile) ■ Number of channels: 120 Duplex Channels ■ Frequency range: 1.88 GHz to 1.9 GHz ■ Duplex procedure: TDMA (Time Division Multiple Access) ■ Channel spacing: 1,728 kHz ■...

  • Page 100: User Record

    13. General Information User record 13.3 User record For your future reference Date of purchase Serial number (found on the rear of the unit) Dealer’s name and address Dealer’s telephone number Attach your sales receipt here.

  • Page 101: Index

    14. Index 14.1 Index # #01 Date and time: 20 #02 Your logo: 21 #03 Your fax number: 23 #04 Sending report: 40, 62 #06 FAX ring setting: 62 #06 TAM ring setting: 49, 62 #10 Message recording time: 62 #11 Remote operation ID: 62 #13 Dialling mode: 19 #17 External ring tone: 62...

  • Page 102: Recording Paper

    14. Index Description: 17 Language: 71 Standby mode: 70 Document size: 41 Duplex ring service: 52, 63 E Emergency call: 73 Error messages: 84 Extension telephone: 7, 47 F Fax activation code: 64 FAX ONLY mode: 45, 50 Flash: 65, 72 Friendly reception: 64 G Greeting message: 54 Intercom: 77...
  • Page 103 One touch dial: 31 Phonebook: 28, 30 T TAM/FAX mode: 45, 49 TEL/FAX mode: 46, 48 TEL mode: 45, 47 Transferring calls: 78 V Voice enhancer: 25 Volume Base unit: 19 Cordless handset: 18 W Wall mounting: 83 14. Index...
  • Page 104 Global web site: http://www.panasonic.co.jp/global/ Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.

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