Panasonic KX-FC966FX Operating Instructions Manual
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Panasonic KX-FC966FX Operating Instructions Manual

Panasonic KX-FC966FX Operating Instructions Manual

Thermal fax with dect
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Thank you for purchasing a Panasonic fax
machine.
Please read these operating instructions
before using the unit and save for future
reference.
Charge the battery for about 7 hours
before initial use.
This unit is compatible with Caller ID. To
use this feature, you must subscribe to the
appropriate service of your service
provider.
Thermal FAX with DECT

Operating Instructions

KX-FC966FX
Model No.

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Summary of Contents for Panasonic KX-FC966FX

  • Page 1: Operating Instructions

    Thermal FAX with DECT Operating Instructions KX-FC966FX Model No. Thank you for purchasing a Panasonic fax machine. Please read these operating instructions before using the unit and save for future reference. Charge the battery for about 7 hours before initial use.

  • Page 2: Table Of Contents

    Table of Contents 1. Installation and Quick Start 1. Table of Contents one touch dial..........24 Accessories 5. Fax Included accessories........4 Accessory information ........4 Sending Faxes Cordless Handset Sending a fax manually........25 Battery installation / replacement ....5 Documents you can send......25 Connections and Setup Sending a fax using the base unit phonebook / Connections ..........

  • Page 3: Table Of Contents

    Table of Contents 11.Help Error Messages 11.1 Error messages – Reports ......54 11.2 Error messages – Base unit display .... 55 Troubleshooting 11.3 When a function does not work, check here 57 12.Maintenance Jams 12.1 Recording paper jams ......... 63 12.2 Document jams –...

  • Page 4: Installation And Quick Start

    1. Installation and Quick Start 1.1 Included accessories 1.2 Accessory information 1 Installation and Quick Star t Accessories 1 Telephone line cord 2 Cordless handset 1.2.1 Available accessories – Standard thermal recording paper (Model No./Part No. KX-A106): 216 mm × 30 m roll, with 25 mm core –...

  • Page 5: Battery Installation / Replacement

    4, 10. function during a power failure to the telephone L When replacing batteries, we recommend using line. the Panasonic rechargeable batteries noted on 1.4.1 Base unit page 4, 10. L Wipe the battery ends (S, T) with a dry cloth.

  • Page 6: Battery Charge

    Press {ih} for about 2 seconds. Battery strength Battery icon Battery strength High Medium When flashing: Needs to be charged. Panasonic Ni-MH battery performance (included batteries) Operation Operating time In continuous use 17 hours max. In continuous standby 180 hours max.

  • Page 7: Recording Paper

    1. Installation and Quick Start 1.7 Recording paper Close the top cover securely by pushing down on both sides. Open the top cover by pressing the top cover release button (1). Press {FAX/START} to cut the paper. Install the recording paper. Correct Incorrect {FAX/START}...

  • Page 8: Fax Sending / Copying

    1. Installation and Quick Start 1.8 Fax sending / Copying 1.9 Fax receiving Quick Start Open the document feeder tray. Lift the cordless handset and press {C} or press {SP-PHONE} on the base unit to answer the call. To receive a fax document, press {FAX/START}. Adjust the document guides (1), and insert the document FACE DOWN.

  • Page 9: Answering Machine

    1. Installation and Quick Start 1.10 Answering machine 1.10.2 Listening to recorded messages The display will show the total number of recorded 1.10.1 Recording your own greeting messages. message AUTO ANSWER {STOP} {RECORD} {PLAYBACK} {MIC} {SET} Press {RECORD} 2 times. {SET} When the {AUTO ANSWER} indicator flashes: Speak clearly about 20 cm away from {MIC}, for up...

  • Page 10: Important Instructions

    2. Important Instructions 2 Important Instructions Important safety instructions 15. Do not use this unit to report a gas leak, when in the 2.1 Important safety instructions vicinity of the leak. When using this unit, basic safety precautions should SAVE THESE INSTRUCTIONS always be followed to reduce the risk of fire, electric shock, or personal injury.

  • Page 11: Information On Disposal For Users Of Waste Electrical & Electronic Equipment (Private Households)

    2. Important Instructions 2.2 Information on Disposal for 2.3 For best performance Users of Waste Electrical & Location and noise The base unit and cordless handset use radio waves to Electronic Equipment (private communicate with each other. For maximum distance households) and noise-free operation, we recommend the following: L Placing the unit away from electrical appliances such...

  • Page 12: Preparation

    3. Preparation 3 Preparation Location of Controls L To mute your voice during a conversation. Press 3.1 Button descriptions of the again to resume the conversation. P {SP-PHONE} base unit L For speakerphone operation. Q {INTERCOM} L To make/answer intercom calls (page 49). R Navigator/{VOLUME}{PHONEBOOK} L To search for a stored item (page 20, 26).

  • Page 13: Button Descriptions Of The Cordless Handset

    3. Preparation 3.2 Button descriptions of the 3.3 Display descriptions of the cordless handset cordless handset Display icons Display Meaning icon Within range of a base unit L When flashing: Cordless handset is searching for base unit (out of range of base unit, cordless handset is not registered to base unit, no power on base unit) Cordless handset is accessing base...

  • Page 14: Overview

    3. Preparation Finding the Controls 3.4.2 Cordless handset 3.4 Overview 3.4.1 Base unit 1 Charge indicator Ringer indicator Message indicator 2 Receiver 3 Microphone 4 Speaker 1 Speaker 2 Document guides 3 Paper stacker L The paper stacker may not be shown in all illustrations in these operating instructions.

  • Page 15: Volume

    3. Preparation Volume 3.5 Adjusting cordless handset 3.6 Adjusting base unit volume volume {j/OK} {^}{V}{>} {ih} {SET} {A}{B} Ringer volume While the unit is idle, press {A} or {B}. Ringer volume L If any documents are in the document entrance, you cannot adjust the volume.

  • Page 16: Date And Time

    3. Preparation Initial Programming 3.7.2 With the base unit 3.7 Date and time The date and time can be set using either the cordless handset or the base unit. L The other party’s fax machine will print the date and time on each page you send according to your unit’s date and time setting.

  • Page 17: Your Logo

    3. Preparation 3.8 Your logo 3.9 Your fax number You can program your logo (name, company name, etc.) Your fax number will be printed on the top of each page so that it appears on the top of each page you sent. sent from your unit.

  • Page 18: Telephone

    4. Telephone 4 Telephone Making and Answering Calls 4.1.2 With the base unit 4.1 Making phone calls {REDIAL} 4.1.1 With the cordless handset {^}{V}{>} {ih} {C/T} {MUTE} {SP-PHONE} {SP-PHONE} Dial the telephone number. Lift the cordless handset and press {C}. When finished talking, press {SP-PHONE}.

  • Page 19: Answering Phone Calls

    4. Telephone Automatic Dialling 4.2 Answering phone calls 4.3 Cordless handset phonebook You can store 50 items to the cordless handset phonebook. 4.2.1 With the cordless handset When the system has additional cordless handsets (page 49), each cordless handset can have its own phonebook.

  • Page 20: Chain Dial (Cordless Handset Only)

    4. Telephone 3. Press {^} or {V} repeatedly to scroll through the phonebook if necessary. 4.5 Base unit phonebook You can store 100 items to the base unit phonebook. 4.3.3 Editing a stored item L The cordless handset has its own individual phonebook (page 19).

  • Page 21: One Touch Dial Feature (Base Unit Only)

    4. Telephone Edit the name if necessary. For further details, see Select the desired station key. the storing procedure on page 20. i {SET} For station 1: Edit the telephone number if necessary. For further Press station 1, press {A} or {B} repeatedly to details, see the storing procedure on page 20.

  • Page 22: Caller Id

    4. Telephone Caller ID – To print automatically after every 50 new calls, 4.7 Caller ID service activate feature #26 (page 42). This unit is compatible with the Caller ID service offered by your local telephone company. To use this unit’s Caller ID features, you must subscribe to a Caller ID service.

  • Page 23: Viewing And Calling Back

    4. Telephone To change the way caller information is displayed 4.8 Viewing and calling back Press {CALLER ID} repeatedly after the caller information is displayed. Important: L If the area code of the received telephone SAM LEE Example: number is the same as yours, the area code may 20 Jul.11:20 need to be deleted before calling back.

  • Page 24: Erasing Caller Information

    4. Telephone 4.10 Erasing caller information 4.11 Storing caller information into the phonebook / one touch 4.10.1 With the cordless handset dial {j/OK} i “Caller List” i {>} Press {^} or {V} repeatedly to display the desired 4.11.1 Into the cordless handset item.

  • Page 25: Fax

    5. Fax 5 Fax Sending Faxes L If the line is busy, the unit will automatically redial the 5.1 Sending a fax manually number 2 or more times. L To cancel redialling, press {STOP}. To send more than 10 pages at a time Insert the first 10 pages of the document.

  • Page 26: Sending A Fax Using The Base Unit Phonebook / One Touch Dial

    5. Fax Maximum document size 5.3 Sending a fax using the base unit phonebook / one touch dial Before using this feature, store the desired names and telephone numbers into the base unit phonebook (page 20) or one touch dial (page 21). {STOP} 216 mm Effective scanning area...

  • Page 27: Broadcast Transmission

    5. Fax 5.4.4 Sending the same document to pre- 5.4 Broadcast transmission programmed parties By storing base unit’s phonebook items (page 20) or one touch dial (page 21) into the broadcast memory, you can Insert the document FACE DOWN. send the same document to multiple parties (up to 20). If necessary, press {A} or {B} repeatedly to select Your programmed items will remain in the broadcast the desired resolution (page 25).

  • Page 28: Selecting The Way To Use Your Fax Machine

    5. Fax Receiving Faxes Setup 5.5 Selecting the way to use your Set the fax machine to FAX ONLY mode (page 32) by pressing {AUTO ANSWER} repeatedly. fax machine L The {AUTO ANSWER} indicator on the base unit turns ON and r appears on the cordless handset Depending on your situation, select the way you prefer to display.
  • Page 29 5. Fax Note: L Make sure feature #73 is set to “TEL/FAX” beforehand (page 44). How phone calls and faxes are received If the call is a phone call, the fax machine will ring. If a fax calling tone is detected, the fax machine will receive the fax automatically without ringing.

  • Page 30: Receiving A Fax Manually - Auto Answer Off

    5. Fax – no sound is heard, 5.6 Receiving a fax manually – press {FAX/START}. Auto answer OFF How to receive phone calls and faxes with the cordless handset 5.6.1 Activating TEL mode 1. Lift the cordless handset and press {C} or {s} to answer the call.

  • Page 31: Receiving A Fax Automatically - Auto Answer On

    5. Fax How phone calls and faxes are received 5.7 Receiving a fax automatically 1. “INCOMING CALL” will be displayed but the unit will – Auto answer ON not ring. 2. The unit will wait for the duration of 2 rings before answering the call.

  • Page 32: Receive Polling (Retrieving A Fax Placed On Another Fax Machine)

    5. Fax Note: Activating FAX ONLY mode with the cordless L If you answer a call with an extension telephone (if handset connected to the same line), and the answering 1. {j/OK} i “Answer System” i {>} machine is answering the call, you can press {*}{0} (default auto disconnection code) to speak to the 2.
  • Page 33 5. Fax Important: L This feature does not work when: – the unit is set to TEL mode, or – manual reception is performed. 5.9.1 Activating the junk fax prohibitor Press {MENU} repeatedly to display “JUNK FAX PROH.”. i {>} Press {A} or {B} repeatedly to select “ON”.

  • Page 34: Copy

    6. Copy 6 Copy Copying 6.1 Making a copy {STOP} {COPY} {A}{B} Open the document feeder tray (1), then adjust the width of the document guides (2) to fit the actual size of the document. Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grasps the document.

  • Page 35: Answering Machine

    7. Answering Machine 7 Answering Machine Greeting L The unit will play the TAM/FAX greeting message. 7.1 Recording your greeting 7.1.1 Erasing your recorded greeting message message The unit has a pre-recorded greeting message for Set feature #77 to “TAM/FAX” (page 44) TAM/FAX mode.

  • Page 36: Listening To Recorded Messages

    7. Answering Machine Incoming Messages L The base unit stops playback. 7.2 Listening to recorded L If you do not need to edit the telephone number, skip to step 3. messages 2. Edit the telephone number (page 23). When the unit has recorded new voice messages: 3.

  • Page 37: Using The Answering Machine With The Cordless Handset

    7. Answering Machine Remote Operation To stop playback 7.4 Using the answering machine Press {9}. with the cordless handset If you subscribe to Caller ID service Helpful hints: During playback, you can call back the displayed name L To activate TAM/FAX mode with the cordless or number using the cordless handset.

  • Page 38: Operating From A Remote Location

    7. Answering Machine 1. {j/OK} i “Answer System” i {>} Direct commands 2. “Settings” i {>} Erases greeting message (during {*}{6} 3. “Call Screening” i {>} greeting message playback) 4. “On” or “Off” i {>} i {ih} *1 If pressed within the first 5 seconds of a message, Note: the previous message will be played.
  • Page 39 7. Answering Machine Remote command Repeats a message (during playback) Skips a message (during playback) Plays new messages Plays all messages Plays greeting message Records greeting message Stops current operation Turns OFF auto answer setting Erases a specific message (during {*}{4} playback) Erases all messages...

  • Page 40: Programmable Features

    8. Programmable Features 8 Programmable Features 8.1 Base unit programming 1. {MENU} 2. Press {#} and the 2-digit code. 3. Press the desired command to display the desired setting. L This step may be slightly different depending on the feature. 4.

  • Page 41: Cordless Handset

    8. Programmable Features Feature Feature code Selection {1} “1 MINUTE” Changing the maximum {#}{1}{0} {2} “GREETING ONLY”: The unit plays the greeting message but recording time for incoming messages does not record any incoming messages. {3} “3 MINUTES” (default) Note: L You can also program this feature with the cordless handset (page 38).
  • Page 42 8. Programmable Features Feature Code Selection Sending a fax at a This feature allows you to take advantage of low-cost calling {#}{2}{5} specified time hours offered by your telephone company. This feature can be set up to 24 hours in advance of the desired time. {0} “OFF”...

  • Page 43: Cordless Handset

    8. Programmable Features Feature Code Selection Setting the memory To alert you with a beeping sound when a received fax document {#}{4}{4} reception alert is stored into memory due to some existing problem. {0} “OFF”: Deactivates this feature. {1} “ON” (default): You will hear a beeping sound. Note: L The slow beeps will continue until you clear the printing problem and make sure the unit is supplied with enough paper...

  • Page 44: Cordless Handset

    8. Programmable Features Feature Code Selection Setting recall/flash time The recall/flash time depends on your telephone exchange or {#}{7}{2} (for the base unit and host PBX. cordless handset) {1} “900msec.” {2} “700msec.” {3} “600msec.” (default) {4} “400msec.” {5} “300msec.” {6} “250msec.” {7} “200msec.”...
  • Page 45 8. Programmable Features Feature Code Selection Resetting advanced {0} “NO” (default) {#}{8}{0} features to their default {1} “YES” settings To reset the advanced features: 1. {MENU} i {#}{8}{0} 2. Press {1} to select “YES”. i {SET} i {SET} *1 When this setting is changed using the base unit, the setting for the cordless handset will also be changed, and vice versa.

  • Page 46: Cordless Handset Programming

    8. Programmable Features Cordless Handset 8.2 Cordless handset programming 1. {j/OK} 2. Press {^} or {V} to select “Handset Setup”. i {>} 3. Press {^} or {V} to select the desired item in the {j/OK} cordless handset settings menu. i {>} {^}{V}{>} {ih} 4.
  • Page 47 {j/OK} “Repeater Mode” (“Off”): page 49 *1 If you change the PIN, please make note of your new PIN. The unit will not reveal the PIN to you. *2 If you forget your PIN, consult your nearest Panasonic service centre.
  • Page 48 8. Programmable Features 3. “Call Restrict” i {>} 8.2.2 Time settings 4. Enter “0000” (default base unit PIN). L If you forget your PIN, contact our service Alarm personnel. An alarm will sound for 3 minutes at the set time once or 5.

  • Page 49: Multi-Unit Operation

    9.2.2 Increasing the range of the base unit You can increase the signal range of the base unit by 9.2 Registering a cordless using a DECT repeater. Please use only Panasonic DECT repeater. See page 4 for accessory information. handset to a base unit...

  • Page 50: Transferring A Call/Conference

    9. Multi-unit Operation With the base unit To page another cordless handset, press the desired cordless handset number. {INTERCOM} Base unit: To page one cordless handset, press the desired cordless handset number. Press {SP-PHONE} to answer the page. To page all cordless handsets, press {0}. Another cordless handset: L The destination cordless handset(s) will beep Press {C} or {s} to answer the page.
  • Page 51 9. Multi-unit Operation 9.5.1 To the base unit or another cordless handset (using the cordless handset) Copying one phonebook item 1. Find the desired cordless handset phonebook item (page 19). i {j/OK} 2. “Copy” i {>} 3. To copy to the base unit, press {0}. To copy to another cordless handset, press the desired cordless handset number you wish to send the cordless handset phonebook item to.

  • Page 52: Useful Information

    10. Useful Information 10 Useful Information 10.1 Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The available character entry modes are Alphabet (ABC), Numeric (0-9), Greek (F), Extended 1 (G), Extended 2 (H), and Cyrillic (I).
  • Page 53 10. Useful Information Extended 2 character table (O) L The following are used for both uppercase and lowercase: Cyrillic character table (P)

  • Page 54: Error Messages - Reports

    11. Help 11 Help 11.1 Error messages – Reports If a problem occurs during fax transmission or reception, one of the following messages will be printed on the sending and journal reports (page 25). Message Code Cause & Solution COMMUNICATION ERROR 40-42 L A transmission or reception error occurred.

  • Page 55: Error Messages - Base Unit Display

    11. Help 11.2 Error messages – Base unit display If the unit detects a problem, one or more of the following messages will appear on the display. Display Cause & Solution “BUSY” L The cordless handset you tried to call is in use. L The cordless handset you are calling is too far from the base unit.
  • Page 56 11. Help Display Cause & Solution “TRANSMIT ERROR” L A transmission error occurred. Try again. L If you send a fax overseas, try the following: – Use the overseas transmission mode (feature #23 on page 41). – Add 2 pauses at the end of the telephone number or dial manually. “UNIT OVERHEATED”...

  • Page 57: When A Function Does Not Work, Check Here

    11. Help Troubleshooting 11.3 When a function does not work, check here If you still have difficulties after following the instructions in this section, reset the unit. Disconnect the power cord and turn OFF the cordless handset. Reconnect the power cord and turn ON the cordless handset. 11.3.1 Initial settings Problem Cause &...
  • Page 58 11. Help Problem Cause & Solution The unit does not display the L You need to subscribe to a Caller ID service. caller’s name and/or L Other telephone equipment may be interfering with your phone. Disconnect telephone number. it and try again. L Other electrical appliances connected to the same outlet may be interfering with the Caller ID information.
  • Page 59 Cancel unused cordless handset registrations from the base unit (page 49). L You entered the wrong PIN. If you forget your PIN, consult your nearest Panasonic service centre. L Place the cordless handset and the base unit away from other electrical appliances.

  • Page 60: Fax – Receiving

    11. Help 11.3.5 Fax – receiving Problem Cause & Solution I cannot receive documents. L The memory is full of received documents due to a lack of recording paper or a recording paper jam. Install paper (page 7) or clear the jammed paper (page 63).
  • Page 61 11. Help Problem Cause & Solution I cannot select the desired L If you want to set TAM/FAX or FAX ONLY mode: receiving mode. – select the desired mode using feature #77 (page 44), and press {AUTO ANSWER} repeatedly until the desired mode is displayed. L If you want to set TEL mode or TEL/FAX mode: –...
  • Page 62 11. Help L The date and time setting may be lost. If the correct date and time is not displayed after the power has been restored, set the date and time again (page 16).

  • Page 63: Maintenance

    12. Maintenance 12 Maintenance Jams 12.1 Recording paper jams 12.2 Document jams – sending Open the top cover by pressing the top cover release Open the top cover by pressing the top cover release button (1). button (1) and remove the jammed document carefully (2).

  • Page 64: Document Feeder / Scanner Glass Cleaning

    12. Maintenance Cleaning 12.3 Document feeder / scanner 12.4 Thermal head cleaning glass cleaning If smudges or black/white lines appear on a copied/received document, check whether there is dust Clean the document feeder when: on the thermal head. Clean it to remove the dust. –...

  • Page 65: General Information

    13. General Information 13 General Information Printed Repor ts 13.1 Reference lists and reports (Base unit only) You can print out the following lists and reports for your reference. – “SETUP LIST” – “TEL NO. LIST” – “JOURNAL REPORT” – “PRINTER TEST” If the test print has smudges, or blurred points or lines, clean the thermal head (page 64).

  • Page 66: Specifications

    13. General Information ■ Voice memory capacity Specifications 13.2 Specifications Approx. 15 minutes of recording time *1 Transmission speed depends upon the contents of the pages, resolution, telephone line conditions and 13.2.1 Base unit capability of the other party’s machine. ■...
  • Page 67 13. General Information ■ Operating environment: 5 °C – 40 °C, 20 % – 80 % RH (Relative Humidity) ■ Dimensions: Approx. height 155 mm × width 48 mm × depth 34 mm ■ Mass (Weight): Approx. 140 g...

  • Page 68: User Record

    13. General Information User record 13.3 User record For your future reference Date of purchase Serial number (found on the rear of the unit) Dealer’s name and address Dealer’s telephone number Attach your sales receipt here.

  • Page 69: Index

    14. Index 14. Index Cordless handset: 13 14.1 Index C Caller ID Calling back: 23 # #01 Date and time: 16 Storing: 24 #02 Your logo: 17 CALLER ID LIST: 22, 42, 65 #03 Your fax number: 17 Caller’s recording time: 41 #04 Sending report: 25 Call restriction: 48 #06 FAX ring count: 40...
  • Page 70 14. Index K Keytones: 46 FAX ONLY: 40 TAM/FAX: 38, 40 L Language: 48 TEL/FAX: 44 Listening to recorded messages: 36, 37, 38 Ring tone Logo: 17 Base unit: 41 M Manual answer setting: 44 Cordless handset: 46 Memory reception alert: 43 S Scan contrast: 43 Memory redial: 18 Sending faxes...
  • Page 71 Notes...
  • Page 72 Global web site: http://panasonic.net Copyright: L This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.

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