What To Do When - Panasonic SR-HB104 Operating Instructions Manual

What to do when...

Too sticky
(soft)
O
OHave you measured the quantities of rice and water correctly?
O
OAre there many broken grains in the rice?
O
OHave you been soaking the rice for long periods?
→ When using the timer, try reducing the amount of water slightly.
(Reduce water by approximately 1 to 2 mm from the Water Level.)
● Are you using hot water to wash the rice?
● Are you using more than the specified amount of rice with the "1-2 person" program
for small amounts? (1.0L model: 0.5–1.5 cups, 1.8L model: 1–2.5 cups)
● When the rice is cooked, are you mixing it immediately?
● When cooking new-crop rice, are you using less water than normal?
(Reduce water by approximately 1 to 2 mm from the Water Level.)
● Are you leaving the rice in the strainer after washing?
(P.8 This may cause the rice grains to break, and the rice may be sticky when cooked.)
● Do you prefer firmer rice?
•OReduce the amount of water slightly.
(Reduce water by approximately 1 to 2 mm from the Water Level.)
Too hard
(dry)
O
OHave you measured the quantities of rice and water correctly?
O
OAre you using the "Quick" program?
● Do you prefer softer rice?
•OIncrease the amount of water slightly.
(Increase water by approximately 1 to 2 mm from the Water Level.)
•OTry soaking the rice (for 30 minutes to 2 hours) before cooking.
Rice is burnt
O
OHas the rice been processed and washed properly?
O
OIs there dirt or foreign object stuck to the Lid Sensor, Pan Sensor, bottom of the Inner Pan or inside
the main body?
O
OAre you using the timer?
(Have you been soaking the rice for long periods?)
● Are there many broken grains in the rice?
● Are you leaving the rice in the strainer after washing?
(P.8 This may cause the rice grains to break, and the rice may burn when cooked.)
● Cooking rice with seasoning such as mixed rice may be easily burnt.
● A golden brown colour on the rice at the bottom of the Inner Pan is not indicative of a fault.
→ If there is no improvement after following the above-described steps, see "If burning is
a concern". (P.25)
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O
OThe Warm Jar does not have a fault.
Check the following before asking for a service.
(P.8)
(When using the timer, for example.)
(P.8)
Symptoms
O
OWhen the rice is cooked, are you mixing it immediately?
O
ODuring the keep warm state, did you turn the keep warm function off with rice
Condensation
still in the Warm Jar, or remove the Power Plug and leave the rice in the Warm
appears.
Jar?
O
OA layer of mist may form depending on the cooking method.
O
ODuring the keep warm state, did you turn the keep warm function off with rice
still in the Warm Jar, or remove the Power Plug and leave the rice in the Warm
Jar?
O
OHas the keep warm function been in operation for 12 hours or more?
O
OAfter cooking rice with seasoning such as mixed rice, an odour may remain.
O
ODid you add cold rice during the keep warm state?
Rice smells odour.
O
OHas the rice been processed and washed properly?
O
OAre you using the keep warm function with the Rice Scoop still in the Warm
Jar?
→ When the smell becomes noticeable,
Carefully wash the Inner Pan, Inner Lid and Steam Cap.
If this does not remove the odour, use the Cleaning function. (P.19)
O
OHas the keep warm function been in operation for 12 hours or more?
Rice has a yellow
O
OHas the rice been processed and washed properly?
colour.
O
OWith certain types of rice, a yellow colour will be left on the rice after cooking.
O
OHas the keep warm function been in operation for 12 hours or more?
O
OHave you reheated repeatedly?
Rice is dry. O
OIs the Steam Cap attached correctly?
O
OIs rice sticking to the Outer Lid or Inner Pan, is the Inner Pan deformed, or was
the Inner Pan tilted when it was set?
O
OHave you been soaking the rice for long periods?
Congee is sticky. (When using the timer, for example.)
O
OHave you used the keep warm function on the congee?
O
OAre you washing the rice too much, causing the rice grains to break?
A thin film is O
OHas the rice been washed properly?
(
formed.
Starch in the rice dissolves and reforms as a thin film on the surface. It is not
harmful.
Rice sticks to the
O
ODepending on the type of rice, soft rice or sticky rice may stick easily.
Inner Pan
O
OWas the rice spread evenly before cooking?
O
OThis may be caused by the strong heating power that is characteristic of IH
(Induction Heating). This is not a malfunction.
The surface of
An uneven surface may be formed under the following conditions.
the cooked rice is
•OThe rice has not been washed properly.
•OThere is a large quantity of broken rice grains.
uneven.
•OThe rice grains have become broken due to heavy-handed washing of the
rice.
•OThe cooking quantity is too low.
Check here!
)
23