Status Indicator Lights - Motorola nvg589 Administrator's Hanbook

Administrator's Handbook

Status Indicator Lights

The first step in troubleshooting is to check the status indicator lights (LEDs) in the order outlined below.
Motorola® Gateway NVG589 status indicator lights
LED
Solid Green
Flashing Green
Power*
Flashing Red
Orange/Amber
Off = The unit has no AC power.
During the software installation, you will lose internet and phone service. The LEDs will func-
tion as follows:
1. As firmware is being loaded into flash, the LEDs will operate normally as described.
*During
2. The installation will take a few minutes –
Firmware
Upgrade
3. The Gateway will restart automatically.
• Power LED =
• All other LED = OFF
If the device does not boot, and fails its self test or fails to perform initial load of the boot-
During
loader:
Boot
• Power LED =
• ALL other LED = OFF
process
If the device boots and then detects a failure:
Power LED =
Power LED.
Solid Green
Flashing Green
Solid Red
Flashing Red
Battery
Solid Amber
Flashing Amber
Off = No battery or battery has no charge.
Cycle between all colors = Battery conducting self-test.
90
Side View
Power
Battery
Ethernet
Wireless
HomePNA
Broadband 1
Broadband 2
Service
Phone 1
Phone 2
USB
= The device is powered.
= A Power-On Self-Test (POST) is in progress
= A POST failure (not bootable) or device malfunction occurred.
= during firmware upgrade (see below)
During this phase, the Power LED willl flash
(flash writing to memory) and all other LEDs will be off.
As the device reboots, the POWER ON LED behavior will happen.
GREEN/FLASH
RED/FLASH
GREEN/FLASH
= Battery in place but not being used.
= Battery charging.
= Battery backup mechanism has a fault.
= Battery needs to be replaced.
= Battery in use.
= Low battery.
Action
Orange/Amber
starting POST and then all LEDs will
during firmware upgrade
FLASH RED, including