Siemens 3964R User Manual page 31

The information in the second line indicates that you have at least one I/O type
tagname defined in your Tagname Dictionary that is associated with an Access
Name that defines OMRONFO as the Application Name, and HLPLC as the Topic
Name. Make note of exactly how the application and topic names are spelled.
This example only applies when using a version of InTouch prior to InTouch
7.0.
To troubleshoot communication problems between WindowViewer and the server,
perform the following steps as listed below.
Verify the I/O Server is running.
1. Start the server program.
2. Verify the server is running by checking to see if it is in the Windows Task List.
On Windows NT, click the right mouse button on the Windows Taskbar and select
Task Manager from the menu. Click the Applications tab to view all currently
running applications. Or press the CTRL+SHIFT+ESC keys.
On Windows 95, press the ALT+TAB keys while holding down the ALT key.
On Windows 3.1 or Windows for Workgroups, press the CTRL+ESC keys.
If the I/O Server is running, verify the I/O Server's program name is correct in all
WindowMaker Access Name definitions.
1. Switch to (or start) WindowMaker. Select Access Names from the Special Menu,
the Access Name Definitions dialog box appears listing all Access Names defined
in the WindowMaker.
2. In the Access Names list, select the Access Name referencing the server and click
Modify. The Modify Access Name dialog box will appear.
3. Verify the server's program name in the Application Name box is correct. If it is
wrong then correct it and click OK , else click Cancel.
The server's exact "executable name" must be typed in the Application Name
box in all Access Name definitions. The ".exe" extension is not used.
If you are debugging a remote tagname reference, also verify that the node
name for the remote computer in the Node Name box is correct.
4. Repeat steps 2 & 3 and verify the server program name is correct in all Access
Names that use it.
If you still cannot establish a conversation, verify the exact topic name used in the
WindowMaker Access Name definitions are defined in the I/O Server program.
1. Close WindowViewer if it is running. (The server cannot be configured if
WindowViewer is running.)
2. Start the server program.
3. From the server's Configure menu, select Topic Definition, the Topic Definition
dialog box appears listing all topic names defined in the server.
4. Verify that the topic name exists and is spelled exactly the same (including spaces)
as the topic name referenced in the WindowMaker Access Name definition.
Blank spaces cannot follow the topic name in either the server's Topic
Definition or the Access Name definition.
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