Siemens 3964R User Manual page 38

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Try using a different COM port for the I/O Server.
If you are installing an I/O Server or configuring a board based I/O Server on a
computer that is running the Windows NT operating system, verify that you are
logged on with Administrator privileges.
7. Click Start on the Windows Taskbar. Point to Programs, then point to
8. Double-click the Username you typed in during log on.
9. If the User Properties dialog box does not appear, you do not have Administrator
10. If the User Properties dialog box does appear, click on the Groups button and
If you experience occasional or random communication errors in the Wonderware
Logger, for example, "Response Timeouts," check for noise.
Do the physical cables run past any known noise sources such as photocopiers,
fluorescent lamps, fans, pumps, motors or generators? Are your cables properly
shielded from its environment? With radio modems and satellite link ups, occasional
communications errors in the Wonderware Logger are normal and to be expected as
long as they do not adversely impact the flow of data.
Increase the Reply Timeout setting in the I/O Server to a value between 5 and 10
seconds.
Some communications errors result from not allowing the PLC or field device enough
time to respond to the server's request for data.
Without Administrator privileges, the server and Server Install program cannot
make the necessary edits to the Windows NT Registry during installation or board
configuration of the server.
Administrative Tools (Common), and click User Manager in the menu. The User
Manager dialog box will appear:
privileges.
verify "Administrators" is in the "Member of:" list.