Mitsubishi Electric AE-200A Service Handbook page 65

[V Troubleshooting]
Symptom
The initial settings data
cannot be output to a USB
memory device.
8
The charge parameters
cannot be output to a USB
memory device.
9
The date and time of the
AE-200/AE-50/EW-50 are a
date and time in the past.
10
A place that differs from the
touched position responds.
11
Cause
1) The USB memory device is not
inserted properly.
2) There is no free space in the
USB memory device.
3) The USB memory device is not
supported by the
AE-200/AE-50.
4) The USB memory device is
damaged.
5) The USB memory device was
removed and then reinserted
within a short period of time.
6) The AE-200/AE-50 has failed.
1) The USB memory device is not
inserted properly.
2) There is no free space in the
USB memory device.
3) The USB memory device is not
supported by the
AE-200/AE-50.
4) The USB memory device is
damaged.
5) The USB memory device was
removed and then reinserted
within a short period of time.
6) The "Charge" license is not
registered.
7) The AE-200/AE-50 has failed.
1) The date and time were not set
after installation.
2) If the power of the
AE-200/AE-50/EW-50 is turned
off after the power has been off
for at least one week, the date
and time will not have been
retained.
3) An AE-200/AE-50/EW-50 was
added to the system but its
time was not set.
1) You are not pressing firmly
enough.
2) There is an offset due to the
viewing angle.
3) The AE-200/AE-50 has failed.
(Touch panel input circuit
failure, etc.)
Check procedure and remedy
Check causes 1) to 5). Take the measure corresponding to
the cause.
Cause 1) Check that the USB memory device is inserted
properly.
Cause 2) Check that there is free space on the USB
memory device and free up space if necessary.
(Minimum of 64 MB)
Cause 3) Refer to "III [9] (2) About USB memory devices."
Cause 4) Try using another USB memory device.
Cause 5) Restart the AE-200/AE-50 (power OFF → ON).
If the cause of the problem was none of causes 1) to 5), the
AE-200/AE-50 has failed. Replace the AE-200/AE-50.
Check causes 1) to 6). Take the measure corresponding to
the cause.
For causes 1) to 5), check causes 1) to 5) for the item above.
Cause 6) Check whether the apportioned electricity billing
license is valid, and if it is invalid, register a
license.
If the cause of the problem was none of causes 1) to 6),
replace the AE-200/AE-50.
Cause 1) Set the current date and time on the date and
time setting screen.
Cause 2) When the power remains off for about one week,
the date is returned to April 1, 2014.
(Supplementary explanation) The billing results will be
affected in a system with a billing function, so set the current
date and time on the date and time setting screen. If there is a
TG-2000A, set the date and time on the TG-2000A.
Cause 3) The date at the initial startup becomes April 1,
2014. Set the current date and time on the date
and time setting screen.
Causes 1) and 2) If a place that differs from the touched
position responds, perform touch panel
position adjustment on the calibration screen.
(Supplementary explanation) The calibration screen can be
opened from [Initial Settings] → [Maintenance] →
[Touch Panel Calibration].
→ If touch panel position adjustment is not
successful, the AE-200/AE-50 has failed. Replace
the AE-200/AE-50.
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