Dell thunderbolt TB16 User Manual
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Dell thunderbolt TB16 User Manual

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Dell Thunderbolt Dock TB16
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  • Page 1 Dell Thunderbolt Dock TB16 User Guide...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2016 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Docking Status Indicator............................23 Docking Specifications ..............................24 Input/Output (I/O) Connectors............................ 26 10 Removing the Thunderbolt 3 (Type-C) Cable ....................27 11 Frequently asked questions.........................32 12 Troubleshooting the Dell Thunderbolt Dock TB16..................34 Symptoms and Solutions..............................34 13 Getting help..............................37 Contacting Dell................................. 37 Contents...

  • Page 4: Introduction

    Introduction The Dell Thunderbolt Dock TB16 is a device that links all your electronic devices to your laptop computer using Thunderbolt 3 (Type-C) cable interface. When you connect the laptop to the docking station, you can gain access to all your peripherals such as the mouse, keyboard, stereo speakers, external hard drive, and large-screen displays without having to plug each one into the laptop.

  • Page 5: Package Contents

    Package Contents Your docking station ships with the components shown below. Ensure that you have received all the components and contact Dell (see your invoice for contact information) if something is missing. Docking Station with Thunderbolt 3 (Type-C) cable 180 W / 240 W...
  • Page 6 Safety, Environmental, and Regulatory Information Package Contents...

  • Page 7: Hardware Requirements

    Hardware Requirements Before using the docking station, ensure that your laptop or PC has a Thunderbolt 3 (Type-C) port. Hardware Requirements...

  • Page 8: Identifying Parts And Features

    The dock button is designed to replicate your system's power button. If you connect the TB16 to supported Dell computers, the dock button will work like your computer's power button and you can use it to "power on"/sleep/"force shutdown" the computer.
  • Page 9 Figure 2. Identifying Parts and Features — Back Kensington Lock slot USB 2.0 port HDMI port USB 3.0 port DisplayPort (Mini and Full) Line-out VGA port Power connector Network connector (RJ-45) Identifying Parts and Features...

  • Page 10: Important Information

    Install the latest Realtek USB GBE Ethernet Controller Driver for Dell Thunderbolt Dock and Dell Dock. This is available in the "Docks & Stands" section. • Install the latest Realtek USB Audio Driver for Dell Thunderbolt Dock and Dell Dock. This is available in the "Docks & Stands" section. •...

  • Page 11: Quick Setup Of Hardware

    Update your system's BIOS and drivers from www.dell.com/support/drivers Connect the AC adapter to a power outlet. Then, connect the AC adapter to the 7.4 mm DC-in power input on the Dell Thunderbolt Dock TB16. Figure 3. Connecting the AC Adapter...
  • Page 12 NOTE: On TB16-supported Dell computers, connecting the Thunderbolt 3 (Type-C) cable will auto wake-up the laptop and connect any peripherals already attached. This behavior can be disabled in your BIOS Setup option “Wake on Dell USB-C Docks”. Follow the on-screen instructions to give the Dell Thunderbolt Dock permission to connect to your computer. See...

  • Page 13: Thunderbolt Settings And Security Options

    Thunderbolt Settings and Security Options Thunderbolt Driver Setting Connect the Thunderbolt Device to the system. The Thunderbolt icon appears in the system tray. An Authentication window pops up for the user to select the connection setting. Right click on the Thunderbolt icon to View Attached Thunderbolt Devices. Thunderbolt Settings and Security Options...
  • Page 14 Right click on the Thunderbolt Icon to view Thunderbolt Settings. Thunderbolt Settings and Security Options...
  • Page 15 Click Details to view (Thunderbolt driver/firmware) version details Thunderbolt Settings and Security Options...

  • Page 16: Thunderbolt Configuration

    Thunderbolt Configuration If Dell BIOS is used in your system, you may find below Control options in Thunderbolt™ Configuration page in your BIOS Setup: Enable Thunderbolt™ Technology Support (Enabled by default) • When enabled, the Thunderbolt™ Technology feature, and associated ports and adapters are enabled.

  • Page 17: Thunderbolt Security

    DisplayPort Only: Automatically connect to DisplayPort devices only. No Thunderbolt™ adapter or PCIe devices are allowed to connect. In the BIOS of a Dell Thunderbolt-enabled PC, you will be able to configure the security settings of the Thunderbolt connection. You can find the configuration options in the BIOS path: System Configuration > USB / Thunderbolt Configuration.

  • Page 18: Setup Of External Monitors

    Updating the graphics drivers for your computer The Microsoft Windows operating systems include the VGA graphics drivers only. Therefore, for optimum graphics performance, it is recommended that Dell graphics drivers applicable for your computer be installed from dell.com/support under the “Video” section NOTE: For nVidia Discrete Graphics solutions on the Latitude E-Family and Mobile Precision computers: First, install the Intel Media Adapter Graphics Driver applicable to your computer.
  • Page 19 Click Display. Setup of External Monitors...
  • Page 20 Click Display and select Multiple Displays. Setup of External Monitors...
  • Page 21 Select your preferred Display Mode. Select and arrange your displays to your preferred style and then click Apply for the changes to take effect. Setup of External Monitors...

  • Page 22: Display Resolution Table

    *** Using the Thunderbolt 3Type–C to a dual DisplayPort adapter. NOTE: ** Configuration supported with AMD and Nvidia in discrete-only mode or special-graphics mode. Dell Precision 7510/7710 models will require disabling switchable graphics for discrete-only mode or enabling special-graphics mode when Switchable is enabled.

  • Page 23: Technical Specifications

    Power Adapter is plugged into wall socket Solid White Cable LED Table 3. Cable LED indicator State LED Behavior Connected to a Dell Thunderbolt-enabled PC Solid White Docking Status Indicator Table 4. Docking Station LED Indicators State LED Behavior Docking station is receiving power from power adapter Solid White Table 5.

  • Page 24: Docking Specifications

    Docking Specifications Standard • Thunderbolt 3 (Type-C) Video Ports • mini DisplayPort x 1 (supports DP 1.2) • DisplayPort x 1 • HDMI x 1 (supports HDMI 1.4a) • VGA Port x 1 • Thunderbolt 3 (Type-C) port Audio Ports •...
  • Page 25 Dimension 145 mm x 145 mm x 52 mm Weight 720 g (minimum) VESA Mounting options Yes — via Dell Docking Station Mounting Kit Table 6. Dell Thunderbolt Dock TB16 Power Adapter Adapter Specifications E4 180 W E4 240 W...

  • Page 26: Input/Output (I/O) Connectors

    Input/Output (I/O) Connectors The Dell Thunderbolt Dock TB16 has the below I/O connectors: Video Ports • mini DisplayPort x 1 • DisplayPort x 1 • HDMI x 1 • VGA x 1 • Thunderbolt 3 (Type-C) x 1 Input/Output Ports •...

  • Page 27: Removing The Thunderbolt 3 (Type-C) Cable

    Removing the Thunderbolt 3 (Type-C) Cable The Dell Thunderbolt Dock TB16 is shipped with the Thunderbolt 3 (Type-C) cable attached. To remove/change the cable, follow these steps: Turn over the docking station. Removing the Thunderbolt 3 (Type-C) Cable...
  • Page 28 Peel back the rubber safety shield as shown. Removing the Thunderbolt 3 (Type-C) Cable...
  • Page 29 Remove the two M2.5 x 5 screws. Removing the Thunderbolt 3 (Type-C) Cable...
  • Page 30 Lift and remove the metal cable bracket. Removing the Thunderbolt 3 (Type-C) Cable...
  • Page 31 Pull out the USB Type-C cable from its connector inside the docking station. Removing the Thunderbolt 3 (Type-C) Cable...

  • Page 32: Frequently Asked Questions

    • The Dell Thunderbolt Dock TB16 can charge your mobile or power bank even without being connected to the system. Just make sure your dock is connected with external power. The dock fan will rotate automatically if the dock gets too warm. This is normal working condition.
  • Page 33 Frequently asked questions...

  • Page 34: Troubleshooting The Dell Thunderbolt Dock Tb16

    Troubleshooting the Dell Thunderbolt Dock TB16 Symptoms and Solutions Symptoms Suggested solutions 1. No video on the monitors attached to the High Definition • Ensure that the latest BIOS and drivers for your computer and Multimedia Interface (HDMI), mini-DisplayPort (mDP) port, or the docking station are installed on your computer.
  • Page 35 Type-C cable to your computer. 6. The HDCP content is not displayed on the attached monitor. • Dell Dock and Dell Thunderbolt Dock do not support HDCP content. 7. The LAN port is not functioning. •...
  • Page 36 12. AC Adapter is displayed as “Not Installed” in the Battery • 1. Make sure the Dell Thunderbolt Dock TB16 is connected Information page of the Dell BIOS Setup when the Thunderbolt 3 properly to its own adapter (240 W). (Type-C) cable is connected.

  • Page 37: Getting Help

    Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to Dell.com/support.

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