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Error Message Resolution Guide
Message
Reason
TIMEOUT\n\nSending Data; Mobile Unit out of the coverage area.
TIMEOUT\n\nReceiving
Mobile Unit out of the coverage area.
Data;
Host Received
Mobile Unit has sent and received an
Data\nAwaiting App Reply!;
acknowledgement from the IP stack and is
waiting for the application to return data.
* WAITING TO SEND *;
Mobile Unit out of the coverage area.
TCP Error Reading\nMAC
Could not obtain the Mac Address from the
Address.\nREBOOT
Mobile Unit.
MOBILE UNIT;
Invalid TIP Command;
Bad internal protocol.
Session Ended\nBy User or
User, Host, application or network has
Host;
ended the session.
Server Packet Error;
Bad Protocol detected.
4-4
Solution
Most likely a range, access point, radio, host
or network issue. Troubleshoot the customer's
environment.
Most likely a range, access point, radio, host
or network issue. Troubleshoot the customer's
environment.
Most likely a host or network issue.
Troubleshoot the customer's environment.
Probable causes are Database record locking,
application program failure, Host failure or
network failure.
Most likely a range, access point, radio, host
or network issue. Troubleshoot the customer's
environment.
Possible hardware, driver or stack problem
Contact the Mobile Unit manufacturer.
Notify Connect over the web incident reporting
system.
If the user did not end the session, most likely
host or network issues. Troubleshoot the
customer's environment.
Usually a result of bad cabling, power or faulty
transceiver. Also, will receive this if the Mobile
Unit is in the wrong mode for Server
operation.
Supported Equipment Manual
Reference Tech Note
T1113, T1114, T1161,
T1171, T1187 and
T1194
T1113, T1114, T1161,
T1171, T1187 and
T1194
T1113, T1114, T1161,
T1171, T1187 and
T1194
T1113, T1114, T1161,
T1171, T1187 and
T1194
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T1113, T1114, T1161,
T1171, T1187 and
T1194
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•
May, 2006
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