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Error Message Resolution Guide
Message
Reason
User Count Exceeded.\n
Possible authorization issue.
Session Ended;
Primary Unavailable\nTrying
First Host IP address not available trying
Alternate;
the remaining addresses in the Host list.
APMAC.DAT Error\nSession
Access point Media Access Control error.
Ended;
MUIP.DAT Error\nSession
Mobile Unit IP Error.
Ended;
Missing Subnet IP\nSession
Mobile Unit IP Netmask Error.
Ended;
Error Opening File;
File is missing.
Telnet API\nnot found;
Program files are missing.
Battery Low
Not enough power to operate the Mobile
Warning\n\nReplace Battery
Unit.
Soon;
No Host List.\nPress any
Have not configured your target hosts.
key\nTo Edit Host IP's;
Unable to Allocate\nFont
Mobile Unit does not have enough memory
Memory;
to load the fonts.
4-6
Solution
Verify that you have the correct number of
licenses for the number of Mobile Units you
are using.
Verify the host address.
Most likely a range, access point, radio, host
or network issue. Troubleshoot the customer's
environment.
Most likely a Mobile Unit network setting
issue. Troubleshoot the customer's
environment.
Most likely a Mobile Unit network setting
issue. Troubleshoot the customer's
environment.
Verify that the configuration files are on the
Mobile Unit. Or perhaps there is a hardware
failure.
Reload program files.
Replace the battery with a fully recharged
battery.
Configure the target host IP addresses.
Reduce the fonts in use or expand the
memory in the Mobile Unit.
Supported Equipment Manual
Reference Tech Note
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T1113, T1114, T1161,
T1171, T1187 and
T1194
T1113, T1114, T1161,
T1171, T1187 and
T1194
T1113, T1114, T1161,
T1171, T1187 and
T1194
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•
May, 2006
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