5 System Prompts Customisation
5.1 System Prompts Customisation
System prompts can be customised using KX-TVM Maintenance Console and an extension telephone
connected to the PBX.
Note
•
The subscriber designated as the Message Manager can also customise system prompts using just
his or her extension telephone. For more information, refer to the "3 Message Manager's Guide" in
the Manager's Manual.
The System Prompts Customisation screen is used to view, play, add, or delete system prompts. The System
Administrator can also check the prompt number and text for these prompts. The following categories of system
prompts can be customised from the System Prompts Customisation screen:
a.
System Guidance
b.
Custom Service Menus
c.
Company Greetings
d.
Others
–
Company Name
–
Language Select Menu
–
Hold Announce Menu
–
Mailbox Group List Label
–
Extension Group List Label
–
System Caller ID Name
Follow the steps to customise system prompts:
1.
Start KX-TVM Maintenance Console and connect to the VPS.
2.
Click Utility in the menu bar.
3.
Select System Prompts Customisation.
4.
Select a tab in the System Prompts Customisation dialogue box.
[Deleting Prompts]
The System Administrator is able to delete the specific system prompt or the installed language used for system
prompts.
To delete a specific system prompt:
1.
Select the desired prompt number.
2.
Click Delete.
3.
Click OK.
To delete an installed language for system prompts:
1.
Select the desired language, Guidance No.
2.
Click Delete.
3.
Click OK.
[Recording System Prompts]
1.
Select the desired system prompt to record, and click Play/Record.
2.
Select "Record from extension" or "Import from recorded file".
When "Record from extension" is selected
1.
Specify the extension number of the telephone used for recording, then click Connect.
2.
When the specified extension rings, go off-hook.
Document Version 2.1 2008/04
5.1 System Prompts Customisation
Getting Started
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