Calling a call group (CG)
Calling a Hunt group (HG)
Calling a UCD subscriber group
Urgent Call
(busy extension)
Hotline
(If programmed)
Warmline
(If programmed)
Override
(busy extension)
LCR Bypass
View timeout
Silent Monitoring
busy extension
Recall
Activation
(Extension does not answer or is
busy)
Callback
Deactivation
Carrier
Using a temporary MSN to make a
call
Functions used during calls
Feature
Account code
Conference
Consultation
(To end a consultation, wait for the
call to be disconnected)
Parking
Retrieving a parked
call
Retrieving a parked external
call
Toggle
(Use after consultation for answering
a second or urgent call)
kkd . kkm
kld . klm
kmd . kmm
n p
1)
(busy) Wait for
or
n p
2)
((busy)
n s
n
s
Wait
p
busy
qjf s
qhi p
rji
qmhh p
p
RECALL?
no answer
1)
qil w
Wait. Phone rings
or
w t
2) Wait for
.
Wait. Phone rings
ril
m
qhe p
p
p
external line
Code
qjd p
s
Consultation
s
qg s
s
Consultation
s
qij
rij
d.m s
+
qjg
p
+
s
qf s
6
w sS
qil s
Carrier + number
busy extension
.
n s
n s
MSN slot or MSN number
external number
r p
account code
p
number
p s
d.m
+
s
line
s
s
or
number