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Problem
Solution
Possible
cause
The batteries
Remove the
are not
batteries and
making
reinsert them
proper
properly.
contact.
The displays
The
Follow the
shows Lo or Hi
measured
instructions in
temperature
the user manual
is lower
for proper
than 90.3°F
measurement.
/ 32.4°C or
higher than
109.2°F /
42.9°C.
Temperature
Use the
is out of
thermometer
temperature
in the range
measuring
of operating
range.
conditions.
The
The infrared
Clean the infrared
thermometer
sensor is
sensor with a
seems to be
not clean
cotton swab (see
inaccurate
enough.
'Cleaning and
or the
measurement
storage').
results seem
questionable.
You are not
Make sure that
measuring
you have read
temperature
the user manual
in the correct
and know how
way.
to use the device
properly.
Your room
Use your
temperature
thermometer
is too low or
at room
too high.
temperatures
between 50.0°F
and 104.0°F
(10.0°C and
40.0°C).
You are using
The device is
the device
only intended for
outdoors.
indoor use.
Put the device on
You have
the table in the
held the
room where the
device in
measurement is
your hand
taking place and
too long.
let it cool down
first.
Problem
Solution
Possible
cause
The batteries
Replace the
The battery
are empty.
empty batteries
symbol flashes
with new ones.
on the display
or the display is
blank.
The display
Self-test error Remove and
shows Err0
replace the
batteries. If the
error persists, call
1-844-531-6861
for assistance.
Stabilization
The display
Wait 30 minutes
error
shows Err2
and measure
again.
The display
Replace the
Battery level
shows Err3
empty batteries
low
with new ones.
Assistance
For assistance, visit our website:
www.philips.com/support or call toll free
1-844-531-6861
Online information is available 24 hours a day,
7 days a week.
Full Two-Year Warranty
Philips Electronics North America Corporation
warrants each new Philips product, Model DL8740,
against defects in materials or workmanship for a
period of two years from the date of purchase and
agrees to repair or replace any defective product
without charge.
IMPORTANT: This warranty does not cover damage
resulting from accident, misuse or abuse, lack of
reasonable care, the affixing of any attachment
not provided with the product or loss of parts or
subjecting the product to any but the specified
battery.*
NO RESPONSIBILITY IS ASSUMED FOR ANY
SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES.
In order to obtain warranty service, simply go to
www.philips.com/support or call toll-free
1-844-531-6861. It is suggested that for your
protection you return shipments of product by
insured mail, insurance prepaid. Damage occurring
during shipment is not covered by this warranty.
NOTE: No other warranty, written or oral, is
authorized by Philips Electronics North America
Corporation. This warranty gives you specific
legal rights, and you may also have other rights
which vary from state to state. Some states do not
allow the exclusion or limitation of incidental or
consequential damages, so the above exclusion
and limitations may not apply to you.
* Read enclosed instructions carefully.
Manufactured for: Philips Consumer Lifestyle,
A division of Philips Electronics North America
Corporation, P.O. Box 10313, Stamford, CT 06904.
PHILIPS and Philips Shield are registered
trademarks of Koninklijke Philips N.V.
© 2016 Philips Electronics North America
Corporation. All Rights Reserved.
BlueTooth wordmark
The BlueTooth® Smart wordmark and logos are
registered trademarks owned by Bluetooth SIG,
Inc. and any use of such marks by Philips is under
license.
App Store and iPhone
App Store and iPhone are trademarks of Apple
Inc., registered in the U.S. and other countries. App
Store is a service mark of Apple Inc.
Google Play and Android
Google Play and Android are trademarks of
Google Inc.
EMC Guidance
-
The ear thermometer needs special precautions
regarding EMC and needs to be installed
and put into service according to the EMC
information provided in this document.
-
Wireless communications equipment such as
wireless home network devices, mobile phones,
cordless telephones and their base stations,
walkie-talkies can affect this equipment and
should be kept at least a distance d = 3.3 m (11 ft)
away from the equipment.
Note: As indicated in IEC 60601-1-2:2007 for ME
equipment, a typical cell phone with a maximum
output power of 2 W yields d = 3.3 m (11 ft) at an
immunity level of 3V/m.
FCC Compliance information
This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference that
may cause undesired operation.
Radio interference
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference in a residential
installation. This equipment generates, uses and
can radiate radio frequency energy and,
if not installed and used in accordance with the
instructions, may cause harmful interference
to radio communications. However, there is no
guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference
to radio or television reception, which can be
determined by turning the equipment off and
on, the user is encouraged to try to correct the
interference by one or more of the following
measures:
-
Reorient or relocate the receiving antenna.
-
Increase the separation between the equipment
and receiver.
-
Connect the equipment to an outlet on a circuit
different from that to which the receiver is
connected.
-
Consult the dealer or an experienced radio/TV
technician for help.
RF Radiation exposure statement
This equipment complies with FCC RF radiation
exposure limits set forth for an uncontrolled
environment. For handheld/body-worn operation,
this equipment has been tested and meets the
FCC RF exposure guidelines. This transmitter must
not be co-located or operating in conjunction with
any other antenna or transmitter. Use of other
accessories may not ensure compliance with FCC
RF guidelines.
Do not attempt to repair or modify this equipment.
Any repairs or alterations made by the user to the
equipment may void the warranty and compliance
of the equipment. Changes or modifications made
to this equipment not expressly approved by
Philips may void the FCC authorization to operate
this equipment. For assistance visit our website
www.philips.com/support or call toll-free
1-844-531-6861.
Electromagnetic emissions and
immunity
The device is approved according to EMC safety
standard IEC 60601-1-2. It is designed to be used
in typical domestic environments.
Table 1 Guidance and manufacturer's
declaration – electromagnetic emissions
- for all ME equipment and ME systems
Guidance and manufacturer's declaration –
electromagnetic emissions
The device is intended for use in the
electromagnetic environment specified below.
The customer or the user of the device should
assure that it is used in such an environment.
Emissions
Electromagnetic
Com pli-
test
environment -
ance
guidance
RF emissions
Group 1
The DL8740 uses
CISPR 11
RF energy only for
its internal function.
Therefore, its RF
emissions are very
low and are not
likely to cause any
interference in nearby
electronic equipment.
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