Troubleshooting - LG LSM300 Owner's Manual

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Troubleshooting

Troubleshooting
Common / Mouse
Symptom
Mouse scanner is not
recognized by the PC.
Mouse scanner intermittently
stops responding
4
Mouse scanner doesn't work as
wired mouse.
Mouse scanner doesn't scroll
up or down.
Mouse scanner's buttons do
not work as expected.
Cause & Solution
The USB connection may be loose. Try unplugging the mouse
scanner and plugging it back in.
Plug the mouse scanner into a different USB port.
If your mouse scanner is plugged into a USB hub or USB switch box,
try removing it and plugging it directly into the PC.
Unplug other USB devices that are not in use.
Try the mouse scanner on another PC to verify it is not defective.
Click mouse scanner once to reconnect it with your PC. It may take a
moment for the mouse scanner to respond.
Press a key on the keyboard to reconnect it with your PC. It may take
a moment for the keyboard to respond.
Check for signal interference.
Check the batteries. (If battery is low, LED indicator turns on Red.)
Plug the mouse scanner into a different USB port.
Check the Micro USB cable.
If you lose the Micro USB cable, purchase from the online stores or
nearest electronic stores. (Micro USB cable only for charging is not
available.)
Check the control panel in your operating system.
Avoid pressing down on the wheel while scrolling.