Troubleshooting - Philips HD7761 Manual

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Troubleshooting

This chapter summarizes the most common problems you could encounter with the appliance. If you
are unable to solve the problem with the information below, visit www.philips.com/support for a list
of frequently asked questions or contact the Consumer Care Center in your country.
Problem
The appliance does not
work.
The grinder does not work
or does not work properly.
When I use the grinder,
the coffee is too weak.
When I use pre-ground
coffee, the coffee is too
weak.
The filter overflows when I
remove the jug from the
appliance while it is
brewing coffee.
The appliance continues
to drip long after the
brewing process has
ended.
The coffee is not hot
enough.
Solution
Put the mains plug in the wall socket and press the on/off button to
switch on the appliance.
Make sure that the voltage indicated on the appliance corresponds to
the local mains voltage.
Fill the water reservoir with water.
Close the lid of the grinder funnel.
Make sure that you did not select pre-ground coffee. If the symbol for
pre-ground coffee is visible on the display, you selected pre-ground
coffee.
Clean the grinder funnel by following the instructions (see 'Cleaning the
grinder funnel').
Make sure that the number of cups you selected is consistent with the
amount of water in the water reservoir. Please keep in mind that the
coffeemaker uses all the water in the water reservoir.
Use the strength button to set the coffee strength to 'strong'.
Use coffee beans of a stronger blend or flavor.
Make sure that the amount of pre-ground coffee in the filter is
consistent with the amount of water in the water reservoir. Please keep
in mind that the appliance uses all the water in the water reservoir.
Use ground coffee of a stronger blend or flavor.
To increase the coffee strength, increase the amount of pre-ground
coffee or decrease the amount of water.
If you remove the jug for more than 20 seconds during the brewing
process, the drip stop causes the filter basket to overflow. Also note that
the coffee does not reach its full taste before the end of the brewing
process. Therefore we advise you not to remove the jug and pour out
the coffee before the end of the brewing process.
The dripping is caused by condensation of steam. It is completely
normal that the appliance drips for some time.
If the dripping does not stop, the drip stop may be clogged. To clean the
drip stop, open the filter basket holder and take out the filter basket.
Rinse the filter basket and the drip stop under the tap.
The coffee in the jug cools down faster if you brew only a few cups. The
coffee stays hot longer if you brew 10 cups, which is a full jug.