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Message
Unable to
communicate with
printer
Unsupported
printer
Photo tray is
engaged
Printer top cover
is open
Chapter 7: Troubleshooting and support
Possible cause
There is no
connection
between the
camera and
printer.
A supported
printer is either
turned off or not
connected to the
camera.
The printer is an
unsupported
device.
The selected
paper size
cannot be used
with the printer
photo tray.
The printer is
open.
Solution
Make sure the cable is
connected between the
camera or the optional
HP 8886 camera dock
and the printer. If that does
not work, turn off the
camera and disconnect it.
Turn the printer off and
then on again. Re-connect
the camera and turn it on.
Make sure the camera is
connected to a supported
printer and that the printer
is turned on.
Connect the camera to a
supported printer, such as
an HP Photosmart printer
or another HP printer with
a front panel USB port. Or
connect the camera to a
computer and print from
there instead.
Disengage the printer
photo tray, or change the
paper size.
Close the top cover of the
printer.
89
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