Vrs Auto Attendant - NEC SL2100 Quick Install Manual

Configure the SL2100

VRS Auto Attendant

The SL2100 has a 4-channel auto attendant built-in that can be used to answer incoming trunk calls and either
play a customer recorded greeting (eg to announce that the office is closed in Night Mode), give the caller a list
of dialling options to route the call within the SL2100 system or take a message within the built-in Answer
Machine.
There are 100 VRS greeting messages available, each 4 minutes maximum. There are 120 minutes of total
recording time available for the 100 greetings and up to 10 Answer Machine messages. Note- the 120 minutes
recording time is shared with InMail when using the CPU-C1-A card.
Tip - Refer to the SL2100 Multi-Line Terminal User Guide for instructions on recording the VRS greeting
messages and listening to the Answer Machine messages. New message count will be shown at the system
phone connected to extension port 01.
Within the DDI pane select the DDI and then the Night mode you want to route to Auto Attendant.
Click the T2 or T3 target.
Click the description text for the target and the pop-up of available targets will show
Select VRS message 01~100
1 Click the target
Click the new target
In the Properties pane select the single digit routing options for the Auto Attendant message, these are the digits
that will be dialled by the incoming caller when answered by the Auto Attendant greeting.
Received digits are 1~0, *, #
Next Attendant Message:
0 = Go to Destination Number
1~4 = Play VRS Message 1~100
106 = Go to Answer Machine
Destination Number:
Any valid extension number = Ring the extension
Tip – For all unused digits set the Next Attendant Message to play
the same message number, this
will repeat the greeting message again for the
caller.
Note – You can also setup Auto Attendant features using InMail voicemail, refer to the Quick Install Guide –
InMail Voicemail.
Quick Install Guide – SL2100 with ISDN PRI Trunks rev 1.1
2 Click the description for
to open the Properties pane
the target to open the
pop-up window for
available targets
3 Pop up of available
targets: Select VRS
message 01~100 by
clicking the red box
Digit dialled by the
incoming caller
Routing for this digit
35