BEFORE
REQUESTING
SERVICE
43
symptoms
and QUeStionS
I
Possible
CaUSe/Solution
Strong odor
• An odor from the insulation around the inside of the oven is normal for the
first few times the oven is used.
• This is temporary.
• The convection
fan may turn on and off automatically.
• This is normal. The convection
fan will shut off if the door is opened.
• Preheat temperature
not reached.
• Fan will start automatically
once the preheat temperature
is reached.
• Operates opposite the heating cycle.
• This is normal.
Fan noise
Convection fan not working (convection
models)
Drawer does not slide smoothly or drags
• The drawer is out of alignment.
• Fully extend the drawer and push it all the way in. CARE AND CLEANING
section.
• Drawer is over-loaded or load is unbalanced.
• Reduce weight. Redistribute
drawer contents.