Call Processing
Making a Call
Directory Dialling
The Directory tab lists the names, extensions, status, Voice Mail (VM) box, and
additional phone numbers of everyone in the directory. The information in the
directory is entered from the User Directory (see
stored in the Strata CIX IP Operator Console Database.
The status icons are the same as the BLF/DSS. There's also a field for Notes (far right,
not shown) on each entry.
1. Press
call, begin entering the name or number.
2. Use the up or down arrows on the keyboard to select an individual.
3. Press
...or
1. Click the Directory tab (shown below).
2. Double click on an entry or select an entry and press
on the keyboard.
If you dial a number that your console is not permitted to use, "Invalid"
Note
displays in the grey area above "Name."
18
Next Tab
on the keyboard to select the Directory tab or after answering a
Release/Transfer
Chapter 3 – User
(Enter) key on the keyboard.
Strata CIX IP Windows Operator Console User Guide 7/06
Directory). It is
Release/Transfer
(Enter)
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