HP 3PAR StoreServ 7000 Troubleshooting Manual page 51

For information about contacting HP Support, see
(page 54).
"The storage system found an error while checking port health. Details are listed below."
This error message displays in a dialog box with Retry and Cancel buttons. {0} is the location
of the port with the problem.
"The storage system found an error while checking cabling health. Details are listed below."
This error message displays in a dialog box with Retry and Cancel buttons. The message is
followed by a list of errors. The errors may include:
◦
"Cage {0} is connected to the same node twice through ports {1} and {2}. Recable this
cage. "
This error displays if a cage is connected to the same node twice. {0} will be the name
of the cage and {1} and {2} will be the port locations where the cage is connected.
Recable the cage using best practices.
◦
"Cage {0} appears to be missing a connection to a node. It does have a connection on
port {1}. Connect the loop pair."
This message displays if a cage is connected to only one node. {0} will be the name of
the cage, and {1} will be the single port to which the cage is connected. Recable the
cage using best practices.
◦
"Cage {0} is not connected to the same slot and port on the nodes it is connected to.
Recable this cage."
This message displays if a cage is connected to different slots, ports, and nodes. {0}
will be the name of the cage with the problem. Recable the cage using best practices.
"The storage system found an error while checking cabling health. Details are listed below."
This error message displays in a dialog box with Retry and Cancel buttons. Information listed
below the message is the CLI output for the chechhwconfig command, which occurs when
the SP does not recognize the command, allowing you to see the output.
For information about contacting HP Support, see
(page 54).
"The storage system found an error while checking cage health. The firmware upgrade
succeeded, but cage {0} has not come back. Contact HP support for help."
This error message displays in a dialog box with Retry and Cancel buttons. This error might
occur after the drive cages have had a firmware upgrade. {0} will be the name of the cage
with the problem. Although the firmware upgrade may have succeeded, this error might occur
if the cage does not boot back up. Contact HP Support.
For information about contacting HP Support, see
(page 54).
"The storage system found an error while checking cage health. Details are listed below."
This error message displays in a dialog box with Retry and Cancel buttons. Information listed
below the message is the CLI output for the chechhwconfig command, which occurs when
the SP does not recognize the command, allowing you to see the output.
For information about contacting HP Support, see
(page 54).
"Contacting HP Support about System Setup"
"Contacting HP Support about System Setup"
"Contacting HP Support about System Setup"
"Contacting HP Support about System Setup"
Troubleshooting Storage System Setup 51