Chapter 6: Troubleshooting; Introduction; Troubleshooting - Motorola FX7400-22350A30-US Integrator Manual

Chapter 6 Troubleshooting

Introduction

Table 6-1 on page 6-1

Troubleshooting

Troubleshooting
Table 6-1
Problem
Reader error LED lights after the
reader has been in operation.
Reader error LED stays lit on power
up.
Cannot connect to the reader.
Reader is not reading tags.
Cannot access the
Administrator
.
Console
provides the FX Series troubleshooting information.
Possible Causes
The CPU cannot
communicate.
An error occurred during the
power up sequence.
User name and password is
unknown.
1. The tag is out of its read
range.
2. Antennas are not
connected.
3. Tags are damaged.
4. Tags are not EPCgen2.
5. If reading with the
reader's web page, Java 1.6
or later is not installed.
The IP address is unknown.
Possible Solutions
Refer to the system log for error messages.
Refer to the system log for error messages.
The default user name is
admin
password is . To change the user name and
change
password, see Communications Connections on
page 3-5.
1. Move the tag into read range. See
on page 4-19.
2. Connect antennas.
3. Confirm that tags are good.
4. Confirm that tags are EPCgen2.
5. Install Java 1.6. SeeJava Upgrade Procedures
on page D-1
See Communications Connections on page 3-5
to view the IP address, or use the host name to
connect to the reader.
and the default
Read Tags