Related Manuals for Motorola Avigilon HD-NVR4-PRM-64TB
Summary of Contents for Motorola Avigilon HD-NVR4-PRM-64TB
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Page 1: User Manual
User Manual Avigilon Network Video Recorder HD-NVR4-PRM-64TB, HD-NVR4-PRM-96TB, HD-NVR4-PRM- 128TB and HD-NVR4-PRM-157TB... - Page 2 © 2020, Avigilon Corporation. All rights reserved. AVIGILON, the AVIGILON logo, AVIGILON CONTROL CENTER and AVIGILON APPEARANCE SEARCH are trademarks of Avigilon Corporation. Other names or logos mentioned herein may be the trademarks of their respective owners. The absence of the symbols ™ and ®...
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Page 3: Table Of Contents
Table of Contents Introduction Before You Start Overview Front View Back View Installation Package Contents Installing the Rack Rails and Cable Management Arm Connecting Cables Installing the Bezel Configuring Windows 10 Activating and Configuring ACC™ Software Troubleshooting Network Configuration Checking System Health Operating System Recovery By Avigilon Recovery Partition Operating System Recovery By External USB Advanced Features... -
Page 4: Introduction
Introduction The Avigilon Network Video Recorder is preloaded with the Avigilon Control Center software and is configured for maximum performance and reliability. The Network Video Recorder can be easily integrated into any existing Avigilon security system, or act as the base of a new site. Before You Start Avigilon recommends the use of an uninterruptible power supply (UPS) system to protect your video surveillance system hardware. -
Page 5: Back View
1. Bezel Protects against unauthorized physical access to the hard drives. 2. Power button Controls the power supply to the recorder. 3. Hard drives Provides access to hot-swappable hard drives. There are LED indicators on each hard drive. Some drives may contain an empty hard drive tray. 4. - Page 6 5. Two(2) SFP+ 10 Gbps and Two(2) RJ-45 1 Gbps Ethernet ports Accepts Ethernet connections to multiple networks. 6. Power supply Two hot swappable redundant power supply. 7. Hot-swappable hard drives Two hot-swappable hard drives that are part of the storage array. Back View...
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Page 7: Installation
Installation Package Contents Ensure the package contains the following: Avigilon Network Video Recorder Rack sliding rail assembly kit Cable management arm assembly kit Bezel and key Power cables (may be provided in a separate box) Installing the Rack Rails and Cable Management Arm If the recorder will be kept in a server rack, install the Rack Sliding Rails and the Cable Management Arm provided in the recorder package. -
Page 8: Installing The Bezel
Installing the Bezel The bezel can be installed on the front of the recorder to help protect the hard drives against unauthorized access. 1. Align and insert the right end of the bezel until it clicks into place. 2. Push the left end of the bezel into the front of the unit until it clicks into place. 3. -
Page 9: Activating And Configuring Acc™ Software
5. After a minute, choose the ACC version in use at your site. You are logged in to the Windows environment. The Avigilon Control Center Admin Tool automatically starts up. Note: If you are performing operating system recovery, the Avigilon Control Center Admin Tool does not automatically start up. - Page 10 Important: Your operating system drive will be erased and restored to factory settings. Before you proceed with operating system recovery, complete any necessary backups of custom ACC configuration and video recordings. For more information about ACC software backups, see http://avigilon.com/recovery. Note: Depending on when your NVR4 Value was shipped, it is recommended that you connect to the network when possible to install updates for Windows and ACC Client software after system recovery is completed.
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Page 11: Operating System Recovery By External Usb
Operating System Recovery By External USB Alternatively if you need to recover the Windows operating system on the and you have access to the internet, it is recommended that you download the latest Avigilon Recovery Image from http://avigilon.com/recovery and refer to Support and Downloads for the following information: If you need to recover the Windows operating system on the Network Video Recorder and you have access to the internet, download the latest Avigilon Recovery Image from http://avigilon.com/recovery... -
Page 12: Advanced Features
Advanced Features Checking System Health The Server Administrator software is pre-installed on the recorder. The software provides information about the recorder’s system operation status, and gives you remote access to the recorder for recovery operations. If one of the LED indicators on the recorder is flashing an error warning, the Server Administrator will display details about the problem. -
Page 13: Replacing A Hard Drive Blank
Replacing a Hard Drive Blank The hard drives on the Network Video Recorder are set up in a RAID configuration. This allows information to be recorded across several hard drives. If one or two hard drives fail, there is enough information on the other hard drives for the recorder to continue recording video. -
Page 14: Replacing Hard Drives
3. Insert the hard drive all the way into the recorder then push the handle against the hard drive to lock it into place. 4. Open the Server Administrator application and expand the System Tree. The new hard drive should be automatically added to the Physical Disks list. The list is typically available here: System >... -
Page 15: Replacing Front Or Back Hard Drives
4. Remove the bezel. 5. Depending on where the hard drive is located, perform one of the following procedures: Replacing Front or Back Hard Drives 1. Locate the failed hard drive at the front or back of the recorder. 2. Press the release button on the front left of the hard drive. 3. - Page 16 1. At the top of the recorder, unlock the latch release then lift and rotate the latch towards the back of the recorder. The cover slides back and is released from the recorder body. 2. Hold the cover from both sides and lift it off the recorder. 3.
- Page 17 9. Pull the edges of the carrier over the slots on the hard drive. 10. Place the new hard drive into the tray and push the handle down until the hard drive clicks into place. 11. Fold down the handles on the hard drive tray. Close and lock the recorder cover. 12.
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Page 18: Led Indicators
LED Indicators Diagnostic Indicators The diagnostic indicators on the front panel highlight system issues during system startup. LED Indicator Description Blinks orange — the hard drive is experiencing an error. Hard drive Blinks orange — there is a thermal error. Errors include: temperature out of range fan failure... -
Page 19: Network Link Status Indicators
Figure 1: (1) The power status indicator. LED Indicator Description Power is not connected. Green Power is supplied. Flashing green The firmware update is being applied to the power supply unit. The redundant power supply is mismatched. This only occurs if Flashing green then turns off you have a secondary redundant power supply installed. -
Page 20: Hard Drive Raid Status Indicators
LED Indicator Description Connection Activity LED — off maximum port speed and data is not being sent or received. Hard Drive RAID Status Indicators Each hard drive has its own set of LED indicators to show its activity and status. Figure 3: (1) Status LED. -
Page 21: For More Information
For More Information Visit avigilon.com for additional product documentation. Technical Support To contact Avigilon Technical Support, go to avigilon.com/contact-us. Upgrades Software and firmware upgrades will be made available for download as they become available. Check for available upgrades on the Avigilon Partner Resource Center.