Toshiba Strata CIX IP5000-UG-VC User Manual
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Toshiba Strata CIX IP5000-UG-VC User Manual

Toshiba telephone user guide
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Telecommunication Systems Division
®
IP5000-Series
Telephone User Guide
July 2010

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Summary of Contents for Toshiba Strata CIX IP5000-UG-VC

  • Page 1 Telecommunication Systems Division ® IP5000-Series Telephone User Guide July 2010...
  • Page 2 Toshiba Telecommunication Systems Division sells its products through Important! Authorized Dealers. Our Dealers are certified in Sales and Technical Training for Toshiba products, and focus on providing the best possible customer experience. Dealer services include: network assessments, product recommendations, installations, and ongoing technical and sales support.
  • Page 3 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TAIS”) Telecommunication Systems Division License Agreement IMPORTANT: THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND TAIS. CAREFULLY READ THIS LICENSE AGREEMENT. USE OF ANY SOFTWARE OR ANY RELATED INFORMATION (COLLECTIVELY, “SOFTWARE”) INSTALLED ON OR SHIPPED WITH A TAIS TELECOMMUNICATION SYSTEMS PRODUCT OR OTHERWISE MADE AVAILABLE TO YOU BY TAIS IN WHATEVER FORM OR MEDIA, WILL CONSTITUTE YOUR ACCEPTANCE OF THESE TERMS, UNLESS SEPARATE TERMS ARE PROVIDED BY THE SOFTWARE SUPPLIER.
  • Page 4 TAIS and which are not compatible or are of inferior quality, design, or performance. The sole obligation of TAIS or Toshiba Corporation under this warranty, or under any other legal obligation with respect to the equipment, is the repair or replacement of such defective or missing parts as are causing the malfunc- tion by TAIS or its authorized dealer with new or refurbished parts (at their option).
  • Page 5 Toshiba Strata CIX. Toshiba does not endorse, warrant nor assume any liability in connection with such third party products or services.
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  • Page 7: Table Of Contents

    Chapter 2 – The Basics Customizing Your Telephone ...13 Volume Control ...13 LCD Contrast...14 Brightness Control ...15 Backlight On/Off ...16 Keystrip Labels ...17 Ring Tones ...17 Dial Pad and Button Beeps ...18 Speakerphone/Microphone Sensitivity Adjustment ...19 Strata CIX IP5000-series Telephone UG 07/09...
  • Page 8 Step 1: Configure the SoftIPT ...34 Basic SoftIPT Functions ...39 Start the SoftIPT ...39 Making a Call ...39 Answering a Call ...40 Switching a Call to Your Headset ...40 Labeling Feature Buttons...40 Using the Directory...41 Using Echo Canceller ...42 Strata CIX IP5000-series Telephone UG 07/09...
  • Page 9 Conference Add/Split/Join/Drop ...62 Direct Inward System Access (DISA) ...64 Direct Station Selection Buttons (Hotline) ...64 Do Not Disturb...65 Setting DND for Another Extension...66 Door Lock(s) ...66 Door Phone(s) ...67 Strata CIX IP5000-series Telephone UG 07/09 Contents Chapter 4 – Feature Operations...
  • Page 10 Advanced Speed Dial Operation ...81 Storing Personal Speed Dial Names ...82 Time and Date Setting (Local)...84 Tone First / Voice First Signalling...85 Tone First Signalling ...85 Voice First Signalling ...85 Tone/Pulse Dialing...86 Uniform Call Distribution...87 Login/Logout ...88 Strata CIX IP5000-series Telephone UG 07/09...
  • Page 11 Calling a Station ...104 Transferring to an Idle Station...105 Call Transfer with Camp-on ...106 Call Answering (Outside Line)...106 Speed Dial...106 Paging ...107 Call Forward Override (DSS Override)...107 Night Transfer Button...107 Strata CIX IP5000-series Telephone UG 07/09 Contents Chapter 5 – IP5122-SDC...
  • Page 12 Chapter 9 – Administrator Programming Initializing the IP Telephone...125 IP Setup Instructions ...126 Initial Start-up ...128 IP Telephone Function Settings ...129 Setting the IP Telephone Headset Transmit Volume...130 Viewing IP Telephone Terminal Information...130 Reset Factory Default Settings...131 Handset Volume ...131 LCD Backlight Setting ...132 LCD Backlight Brightness Control ...132...
  • Page 13 IP5000-Series Telephone Tilt Angles...181 Connector Icons ...183 Wiring ...184 Appendix C – Centrex Application Flexible Directory Numbering ...185 Centrex Feature Buttons ...185 Ringing Repeat...185 Delayed Ringing ...186 Index ...187 Strata CIX IP5000-series Telephone UG 07/09 Contents Appendix A – References...
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  • Page 15: Introduction

    Introduction This user guide describes how to use the Toshiba IP5000-series telephones with the Strata CIX670, CIX200, CIX100, CIX100-S, and CIX40 telephone systems. These include: • Strata IP5000-series digital telephones shown in • Strata IP Add-on Modules. • Strata Direct Station Selection (DSS) console.

  • Page 16: How To Use This Guide

    Strata CIX system. How to Use This Guide This guide provides in-depth instructions for the IP5000-series telephones and their features. Most telephone users can use the “Strata CIX IP5000-series Quick Reference Guide” instead of this guide. Conventions Elaborates specific items or references other information.
  • Page 17 Represents any Primary Directory Number button (the extension number for the telephone). Represents any Secondary appearance of a PDN. A PDN which appears on another telephone is considered an SDN. Represents any Phantom Directory Number button (an additional DN). Represent telephone buttons.

  • Page 18: Related Documents/Media

    Publication Information on the back of the document’s title page. Refer to the following for more information: • Strata CIX General Description • Strata CIX IP5000-series Telephone Quick Reference Guide • Strata CIX Installation and Maintenance Manual • Strata CIX Programming Manual - Volume 1 •...

  • Page 19: Chapter 1 - The Grand Tour

    The IP5000-series telephones connected to a Strata CIX telephone system, running Release 5.2 or higher software, include a selection of IP telephone models and matching IP add-on modules, as well as a 60 button DSS Console. See Table 1 for more details.
  • Page 20 • 4 line LCD with back light option • Full duplex Speakerphone • Headset I/F • Ringing LED 20 Button with Electronic LCD Labels: • 9 line LCD with back light • Full duplex Speakerphone • Headset I/F • Ringing LED Strata CIX IP5000-series Telephone UG 07/09...
  • Page 21 The Grand Tour The IP5000-series telephone upgrade options include: Table 2 IP5000 Series Add-on Modules Description Image 10 Button ADM for IP5000-series • LCD programmable key strip with back light 20 Button ADM for IP5000-series • Paper Key Strip 60 Button DSS for IP5000-series •...

  • Page 22: Ip5000-Series Telephone Overview

    The Grand Tour IP5000-series Telephone Overview IP5000-series Telephone Overview The illustration of the IP5000-series telephone shown below gives a general idea of the basic attributes found on most of these telephones. The positioning of the buttons varies per telephone model.

  • Page 23: Fixed Buttons

    Fixed buttons are laid out differently on the IP5000-series telephones. 10 and 20 Button 4-line LCD Telephones Fixed buttons are located on either side of the dial pad. Strata CIX IP5000-series Telephone UG 9-line LCD Telephone 07/09 The Grand Tour...
  • Page 24 Microphone (Mic/Mute) button toggles between Mic and Mute. When Mic key is lit, Mute is disabled. When Mic is pressed again and light is off, Mute is enabled on the microphone in the telephone and the microphone in the handset.
  • Page 25 Fixed Button Definitions (continued) Button Navigation Key: Round button on the IP5131 telephone is a navigation key used for moving the cursor on html pages and in the programming screens. Center of the button is the “select” function. The arrows are used to scroll up, down, left or right.

  • Page 26: Programmable Feature Buttons

    (shown right). Key Strip The key strips on the IP5000-series telephones and add-on modules are either electronic (programmable) or paper (refer to Table for a list of Table 1 Programmable Feature Button Strata CIX IP5000-series Telephone UG Layout 07/09...

  • Page 27: Lcd

    9-Line LCD Display The LCD on the 9-Line LCD telephone (shown below) in idle state shows: Top to Bottom Line 1 or the top line of the LCD will display your user name (if programmed) and your extension number. Line 2 will show the Date and time.

  • Page 28: 4-Line Lcd Display

    This feature applies to the IP5131-SDL telephone. Note Toshiba’s IP5131-SDL with it’s large display screen also supports an HTML browser to allow navigation on the World Wide Web or a company’s intranet. The phone can have a homepage setup that allows navigation to begin just like a homepage in your internet browser.

  • Page 29: Soft Keys

    LCD screen (shown right). Soft Keys dynamically change their functions and label depending on the state of the telephone. The dynamic feature associated with the Soft Key is displayed on the bottom line of the LCD display directly above each Soft Key button.
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  • Page 31: Chapter 2 - The Basics

     To adjust Ring Tone, Hands free Answerback and Speaker Off-hook Call Announce  Make sure the telephone is idle and the handset is on-hook. Press the increase volume and telephone’s ring tone, Hands free Answerback and Speaker Off-hook Call Announce simultaneously.

  • Page 32: Lcd Contrast

    Holding the softkey does not continue to change the setting. The softkey must Note be pressed for each step of contrast change  to reach the desired level. button.  or  repeatedly. (simultaneously). button to increase contrast. button to decrease contrast. #6101 Strata CIX IP5000-series Telephone UG (default 07/09...

  • Page 33: Brightness Control

    3. Press the 4. Enter a value of 0~3 using the dialpad. (0 = dim; 3 = brightest) 5. Press the softkey twice. Strata CIX IP5000-series Telephone UG (simultaneously). BL DIM buttons in steps 2 and 3 on the 10 button LCD (simultaneously).

  • Page 34: Backlight On/Off

    FB1 is the lower left key, FB2 in the next up, FB3 is above FB2, and FB4 is Note above FB3. (simultaneously). button. to save settings Meaning Always Off Always On On-demand Backlight Timer [ x10 seconds] Example: 1 = 10 seconds; 30 = 300 seconds. Strata CIX IP5000-series Telephone UG 07/09...

  • Page 35: Keystrip Labels

    Keystrip Labels Available on 9 Line LCD telephone and 10 Button LCD Add-on Module  To program LCD Keystrip Labels #9876 1. Dial (or press the flexible Speaker 2. Press the 3. Press the button you wish to label. 4. Use the dialpad to enter the label.

  • Page 36: Dial Pad And Button Beeps

    FB1, LED On: buttons beep. FB1, LED Off: buttons do not beep. Hold 5. Press 6. You must also go off-hook, then on-hook to exit the program mode. Hold (simultaneously). to set the option. Strata CIX IP5000-series Telephone UG 07/09...

  • Page 37: Speakerphone/Microphone Sensitivity Adjustment

    When you are using the speakerphone, high ambient noise levels may cause the party you are talking with to be to cut off frequently. If this happens, follow these steps to lower the sensitivity of the microphone on a IP5000-series telephone. The default is normal sensitivity.

  • Page 38: Telephone Terminology

    Telephone Terminology When making or receiving calls on your IP5000-series telephone you may experience one or more of the following call features depending on how your telephone is configured. • Line – is synonymous with trunk which is the line that connects you to the PSTN (Public Switched Telephone Network).

  • Page 39: Making A Call

    Making a Call There are three ways to originate a call from the telephone: Handset 1. To make a call, lift the handset, then dial the number. A line may be automatically selected or choose a line manually. Dial tone is heard through the handset.

  • Page 40: Dial Directory

    7. Press to start the directory search. to move forward through the directory. to move backwards through the directory. to quit the directory search. TOM EDISON APR 05 WEDNESDAY 4 Line LCD Display Strata CIX IP5000-series Telephone UG NO.2004 1:01PM 07/09...
  • Page 41 9 Line LCD Display - Dial by Name Screen Strata CIX IP5000-series Telephone UG Press the key next to the displayed name to call that person. BOB L (PRI) BRAD FERRIS BOB LAWVER BRAD FISHER BILL THOMAS BRIAN SMITH ONE TOUCH...

  • Page 42: Answering A Call

    There are several ways to answer a call: Handset  When the telephone is programmed for Ringing Line Preference, pick up the handset and the telephone automatically answers the ringing line..or press the button associated with the ringing line (flashing green LED).

  • Page 43: On A Call

    • To return to the held call, press the flashing held • If you do not return to the held call within a specified time, it rings back to your telephone. The call remains camped-on to your station. • If the held party hangs up, the call is released.
  • Page 44 Consultation Hold 1. While on a call, press 2. Dial another line. 3. Transfer the call or return to the held call by pressing its Cnf/Trn . The call goes on hold. Strata CIX IP5000-series Telephone UG Line button. 07/09...

  • Page 45: Message Waiting

    An extension can receive up to four simultaneous Message Waiting indications and LCD messages. One message is reserved for the Message Center. Your telephone can be programmed to have up to four additional (flexible) Message Waiting buttons/LEDs. Check with your System Administrator to see if these buttons have been programmed on your telephone.

  • Page 46: Turning On/Off Mw Led On Another Extension

    1. Dial an internal extension. You hear busy tone or there’s no answer. 2. Press telephone, the Msg LED lights steady red and the LCD shows the station number where you set a Message Waiting light. Example: “MW SET TO 3620.”...

  • Page 47: Led Indicator Details

    (outside call transferred to your busy station from a designated station or AA) After disconnecting first call... Conference LEDs on the telephone flash at different speeds depending on the function Note performed. Flash rates can be found under Strata CIX IP5000-series Telephone UG...
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  • Page 49: Chapter 3 - Softipt

    SoftIPT on a PC integrates the power of the PC with most of the features available on an IP5000-series telephone. You can use most of the features described in this User Guide or the Strata CIX IPT/DKT Telephone User Guide. .

  • Page 50: Softipt Icons

    Setting Audio Properties, etc. Click Help to view all SoftIPT information. Shift Button (Purple) – Press Shift at any time to alternate between display of feature keys 1~10 and feature keys 11~20. Definitions Strata CIX IP5000-series Telephone UG “Using the Directory” on 07/09...

  • Page 51: Fixed Buttons

    Fixed Buttons The fixed buttons on your telephone enable you to perform standard functions quickly and easily. These buttons are described in Flexible Buttons All Flexible Buttons must be programmed for your telephone in system programming and vary for individual telephones. If a button does not appear on your display or telephone keystrip label, see your System Administrator for button assignments.

  • Page 52: Configuring Softipt 3.0

    SoftIPT Configurations See the illustration below. You will need to enter items A-E to configure SoftIPT. Check with your Telephone System Administrator to make sure that you have this information. After entering this information, print the screen for future reference.
  • Page 53 SoftIPT, through Windows, of receiving a reply message after sending a broadcast message. Therefore, Toshiba recommends using Manual mode if SoftIPT cannot find the IPU by Broadcast. Network If there are multiple network adapters, select the one for SoftIPT.
  • Page 54 If Automatic startup is unchecked and SoftIPT continues to start up, use the MSCONFIG utility screen > Startup tab and uncheck Toshiba SoftIPT. Consult you System Administrator on using the MSCONFIG utility. The SoftIPT window pops up when receiving a call.
  • Page 55 1. Go to Start > Control Panel > Mail 2. Double-click the Mail icon (see See 3. Click the Show Profiles... button 4. Here are all the profiles setup on your PC (See Figure 2 Mail Setup - Outlook Strata CIX IP5000-series Telephone UG Figure Figure 07/09...
  • Page 56 SoftIPT Configuring SoftIPT 3.0 Figure 3 Mail Profiles Strata CIX IP5000-series Telephone UG 07/09...

  • Page 57: Basic Softipt Functions

    (asterisk key, pound key) from PC keyboard, or use the key pad on the USB handset, if available. 3. To end the call, go on-hook (put down the receiver or press the hookswitch button). Strata CIX IP5000-series Telephone UG then select the on-screen dial pad buttons to dial a call. to end the call.

  • Page 58: Answering A Call

    Shift key to view keys 1~10 and answer the call. Switching a Call to Your Headset You can switch a call from your IP telephone to the SoftIPT by placing the call on Hold and using the Call Pickup feature.

  • Page 59: Using The Directory

    To edit an entry, double click on the name to open. 5. Start Soft Phone. 6. Click Directory icon. The directory displays (see below). 7. Click on the name. The SoftIPT calls the contact. Strata CIX IP5000-series Telephone UG 07/09...

  • Page 60: Using Echo Canceller

    To use Echo Canceller, click the Audio Setting of SoftIPT and check the Using Echo Canceller box as shown below. Enabling Echo Canceller Strata CIX IP5000-series Telephone UG 07/09...

  • Page 61: Account Code Calls

    Feature Operations This chapter gives you more details about your IP5000-series telephone’s advanced functions. An alphabetical list of supported features has been compiled in this chapter for fast and easy reference. Account Code Calls Account Codes (Forced or Voluntary) can be used for a variety of reasons including billing, tracking, and line restriction applications.

  • Page 62: Forced Account Codes

    1. Place a call in the normal method. If the call requires an Account Code, a burst of tone (Success Tone) is heard after dialing the telephone number alerting you to enter the Account Code. 2. Enter the account number.

  • Page 63: Voluntary Account Codes (Verified/Non-Verified)

    This will require a Programmable Feature Button to be programmed on your Note telephone set with the Account Code feature (#46). 1. After accessing a Central Office (CO) line, press the LCD telephones prompt you to “ENTER ACCOUNT CODE NOW.”...

  • Page 64: Advisory Messages

    Advisory messaging enables you to store an informative message for LCD telephones that call your telephone. The messages can be up to 16 characters long. The Strata system provides a number of predefined messages, shown in the table below. Message numbers 5~9 can be defined by your System Administrator.

  • Page 65: Alarm Notification Button

    The system repeats the redial until the destination is no longer busy. Check with your System Administrator to see if this feature is setup for your telephone. Automatic Busy Redial is not attempted while your station is busy, but continues to time-out.

  • Page 66: Automatic Callback

    2. Hang up. You can make other calls while waiting. 3. When the called station or outside line becomes idle, your telephone rings and you will see a fast flashing LED. • If you called a busy station, the extension LED flashes green (incoming call) and the called number displays.

  • Page 67: Background Music

    Background Music You can set background music over your telephone speaker or over external speakers. At least one music source must be connected to your system. Up to 16 different music sources can be applied to the Strata CIX/CTX system: the first source is Quiet Tone, all others can be music or recorded information.

  • Page 68: Call Forward

    Station Station Call Forward enables you to assign Call Forward destinations for each extension on your telephone that will override the telephone’s System Call Forward settings. Each extension can be independently setup to Station Call Forward to a unique destination. You can set a Programmable Feature Button to perform any Call Forward function - see Call Forward must be set prior to receiving the call.

  • Page 69: Station Call Forward Categories

    Notes • Call Forward Any Call and Call Forward-Incoming line can be set simultaneously on a telephone. This allows incoming lines calls to be forwarded to a different destination than all of the other types of calls. • Call Forward destinations can be set to internal destinations or an outside telephone number.

  • Page 70: Station Call Forward Procedures

    Follow the instructions in Sequence” heading. Some features require additional input, such as: • Dest. Ext. or Telephone No. – Call Forward destination numbers can be internal extension numbers or outside telephone numbers. If the destination is an outside number, enter the access code used for dialing out (such as telephone number + •...

  • Page 71: Call Forward Examples

    Call Forward Examples  To set your telephone to Call Forward Busy-No Answer to an internal extension number  Press your extension button + #6041 = Call Forward Access Code sequence 3000# = Internal Extension Number = Ring time in seconds before Call Forwards ...

  • Page 72: Call History

    The call is placed in the list along with the number, name (if provided), time and date of the call, and status of the call (answered, abandoned, or redirected). You can access this list from an LCD telephone Caller ID with a flexible ...

  • Page 73: Call Park Orbits

    1. While on a call, press green (consultation-hold). If you were on an extension during the call, and you have line button on your telephone, the line LED will flash until the call is picked up (depending on programming). 2. Specify the Park Orbit using one of the following: •...

  • Page 74: Call Pickup

    Page calls in the order of occurrence. In some systems, this feature can be applied to pick up All Call Page exclusively. or press your extension button + to retrieve a parked call. The extension LED Strata CIX IP5000-series Telephone UG for the extension from which 07/09...
  • Page 75 (on the bottom left-hand side) of a • If more than one call is on hold, the call on the telephone’s lowest button number is picked up. • Ringing calls are picked up over held calls as a priority.

  • Page 76: Call Transfer

    Call Transfer Call Transfer Call transfer allows a call to be directed from one telephone to another on the CIX. External transfers to telephone numbers or network extensions off the CIX are also supported, please check with your System Administrator to see if this is enabled.

  • Page 77: Call Waiting

    You must disconnect or transfer the existing call to answer the waiting call.  To answer a waiting call by placing the current call on hold Hold ...

  • Page 78: Caller Id

    Incoming calls to your extension with Caller ID can be recorded into a rolling list that is saved on your telephone. The call information is placed in the list along with the number, name (if provided), time and date of the call, and status of the call (answered, abandoned, or redirected).

  • Page 79: Adding Voice Mail To A Conference

    Now, all parties in the conference can listen to or record a message to this voice mailbox. Only the Master can control the VM with touchtones or Soft Keys. Strata CIX IP5000-series Telephone UG Hold Cnf/Trn and dialing another extension.)

  • Page 80: Supervising A Tandem Call

    LEDs turn Off and the connection is released. If your telephone company provides automatic disconnect supervision, the connection will release automatically when the parties hang up. If not, the lines must be supervised to be disconnected.
  • Page 81 If you are in a three-way conference and Split with one of the parties, the remaining party will essentially be “on hold” until you return to the conference. Strata CIX IP5000-series Telephone UG Cnf/Trn 07/09...

  • Page 82: Direct Inward System Access (Disa)

    Check with your System Administrator to see if this features is available for your telephone. 1. From outside the system, dial the public telephone number assigned to DISA. The call will be answered and you will hear system dial tone.

  • Page 83: Do Not Disturb

    You can start dialing at any time during either tone. If you put your Primary extension into DND mode, all calls to that telephone are rejected. If your extension is set for Call Forward-Busy or Call Forward-Busy/No Answer, the call is redirected to the forwarding destination immediately.

  • Page 84: Setting Dnd For Another Extension

    Door Lock(s) If you have locked doors in your facility that can be controlled through the Strata CIX system, you may be able to unlock these doors by using your telephone’s Unlock Door Unlock Door button(s). The Check with your System Administrator to find out the locations of your system’s door...

  • Page 85: Door Phone(S)

    When you hear a door phone call ringing, lift the handset or press the ringing button. A door phone call sounds like chimes (high/low). The extension LED flashes green (in-use) and you are connected to the door phone..or to pick up door phone calls ringing someone else’s telephone, press your #5#5 extension +...

  • Page 86: Echo Cancellation

    Emergency Monitoring Station Your system may have one IP telephone assigned as an emergency monitoring station. If your telephone has this assignment, your line LED will flash green when someone makes a call. When you answer the call, you can listen in and participate in the conversation.

  • Page 87: Emergency Ringdown

    Language Codes This feature enables you to change the language sent from the Attendant Console or from a PC. See your System Administrator to find out if your telephone is programmed with the ability to change languages.  To change the Language Display ...

  • Page 88: Message Waiting

    • To see who has sent you messages, or to retrieve the messages, press the flashing button. button which will flash red when there are button. The telephone will dial the message source (the Next Soft Key to scroll through the messages...

  • Page 89: Turning On/Off Mw Led On Another Extension

    If you decide to cancel the Message Waiting light at this point, press again while ring-over tone is playing and the light will be cancelled, or if you want to cancel the message later, call the telephone you set the message on and press twice.

  • Page 90: Microphone Cut-Off

    Handsfree Call or cuts-off the telephone microphone while on a speakerphone call. When the feature is ON, the steady red and the Mic and Spkr LEDs do not light when your telephone is called. When the feature is OFF, the Microphn Cut-off works.

  • Page 91: Off-Hook Call Announce

    The second caller connects to the speaker in your telephone. The Spkr LED flashes and the Mic LED lights. You will be speaking to the first caller through your handset and the second caller through the microphone.

  • Page 92: Override Calls

    Do Not Disturb (DND) Override lets you send a call waiting tone or ringing to a station in DND mode to indicate that a call is coming in. Your telephone may be programmed to block DND Override from other telephones. Your station’s LCD shows the station you have called is in the DND mode.

  • Page 93: Executive Override

    When the call is terminated and another is attempted from the same station, the original COS is applied. This allows selected users to override restrictions that are placed on any telephone in the system.  To perform Class of Service Override 1.

  • Page 94: Privacy Override

    This feature enables you to enter an established call on a line you share with another telephone. Up to two station users can enter an existing Central Office (CO) line-to- station call (i.e., up to three stations can be connected to a CO line). You can also use this feature if the station that is already connected to the CO line is in the Privacy Release mode.

  • Page 95: All Call Page

    1. Lift the handset off-hook, dial 2. Enter the Page Zone Number (01~08, depending on your telephone system). Emergency Page An Emergency Page overrides Group Pages or All Call Pages to telephone and external paging devices.  To make an Emergency Page, lift the handset off-hook, dial ...

  • Page 96: Privacy

    Lines and outside Line Group buttons. The application of Privacy to individual telephones is controlled in system programming. By default, the system is private. If you are in a conversation, another telephone with an appearance of the line on which you are talking cannot intrude unless that telephone has been programmed for Privacy Override.

  • Page 97: Speed Dial

    • Station SD – Your System Administrator allocates a block of up to 100 personal SD numbers (10 per telephone). You have exclusive use of them and you can create and change them from your own telephone.If you have a 9-Line LCD...

  • Page 98: Storing A System/Station Speed Dial Number

    1. Stations must be assigned/enabled Speed Dial capabilities in system programming by an Administrator in Program 200-30 (System SD) and Program 200-35 (Station SD). 2. If your telephone does not have a Spdial button, press the Speed Dial bin number (nnn).

  • Page 99: Advanced Speed Dial Operation

    40 digits, then 8 of those digits would be stored in SD 101. If you save other digits to SD101 they will over-write the eight digits automatically stored there. Strata CIX IP5000-series Telephone UG and Pause. For an example on how to use special 119.

  • Page 100: Storing Personal Speed Dial Names

    Storing Personal Speed Dial Names You can store names with Personal Speed Dial numbers. These names will display as Soft Keys, that can be used for dialing from the telephone LCD directories. Notes • Speed Dial locations must be assigned to your telephone by your System Administrator before you can store names.
  • Page 101 . The Speed Dial name is now programmed. 7. Go off hook. The telephone exits User Programming Mode. 8. Test the Personal SD entry by pressing the name in the entry and press the Soft Key associated with that name.

  • Page 102: Time And Date Setting (Local)

    IP telephones will display the time, day and date of the time zone of the telephone system location it is connected to. If the IP telephone is not located in the same time zone as the telephone system, the IP telephone can be used to change the time, day and date of the IP Telephone to the local time zone in which the telephone is located.

  • Page 103: Tone First / Voice First Signalling

    Tone First / Voice First Signalling To determine the signalling on the telephone circuit. Tone First Signalling When the telephone rings and the called party must press Spkr or lift the handset in order to receive the call. Voice First Signalling The telephone does not ring when it is being called, rather a long tone is heard, followed by the caller's voice coming through the speaker.

  • Page 104: Tone/Pulse Dialing

    2. Dial a telephone number. 3. While on the call, press programmed for rotary dial pulses, access the outside line and dial the telephone number like any other call described in this user guide. The Tone LED lights steady red and you are able to send touchtones with your dial pad.

  • Page 105: Uniform Call Distribution

    The caller may hear the Music on Hold (MOH) or Ring Back Tone (RBT) depending on the configuration. If the call cannot be answered within the preconfigured time, the call is routed to an overflow destination. Strata CIX IP5000-series Telephone UG 07/09 Feature Operations...

  • Page 106: Login/Logout

    DN = the Directory number of the agent station. Login - from Agent Station Logout - from Agent Station Login - Agent Station (DN) from another station Logout – Agent Station (DN) from another station Strata CIX IP5000-series Telephone UG Feature 07/09...
  • Page 107 See WARNING! Avoid using an IP5122-SDC connected to a CO Line during a thunderstorm. There is a possible chance of an electric shock from lightening. Toshiba recommends disconnecting the CO Line cord from the IP5122-SDC when lightening is forecast.

  • Page 108: Making And Answering Calls

    Making and Answering Calls Notes • The ACO button (FB10) is the top button on the telephone unless it has been repositioned in programming. • The CIX Extension button is the bottom button on the telephone unless it has been repositioned in programming.

  • Page 109: Local Emergency Service (Calling 911)

    Local Emergency Service (Calling 911) The key benefit of using this telephone is its ability to dial your local Emergency service without going through the CIX system.  To dial your local emergency service 911  Press the button first, then lift the handset and dial 911.

  • Page 110: Aco Volume Control

    Use only the Handset in ACO mode; Microphone is not available for ACO conversations in Speaker mode.  to increase volume and Hold , then Strata CIX IP5000-series Telephone UG  to decrease volume during the  to increase volume and  to increase volume and ...

  • Page 111: Aco Led And Lcd Indication

    But according to DC characteristic of branched device or branch wiring condition, IP5122-SDC might not be able to detect In-use of other IPT’s or devices. Strata CIX IP5000-series Telephone UG ACO LED Indication Blank (Off) – if CO is connected.

  • Page 112: Aco Hold

    2. If you have the default of No auto hold then the outgoing CIX call is dropped after pushing ACO key. ACO call is dropped after pushing another telephone button. ACO Button CIX call is placed on Hold. You can return to the CIX call by pushing the held call.

  • Page 113: Aco Operating Summary

    Page or Voice. • When Background Music (BGM) is activated, the ACO will mute ring your telephone when a call is received on your ACO button. When using the ACO button, there is no BGM.

  • Page 114: Ip5122-Sdc Programming

    The feature button used as the ACO must be blank (no assignment) in the CIX data base (Prog. 205). The programming, shown below, must be done at your IP5122-SDC telephone. This procedure shows only the programming unique to the IP5122-SDC. For all other programming functions refer to the DKT/IPT Administrator Guide.
  • Page 115 CIX system PAD Table programming. Press Hold. Go to the next Step or, if you are finished programming, go to 2 = 3 dB pad. Set 3dB if the local CO is very close to your telephone connection causing the audio volume level to be too high.

  • Page 116: Ipt Initialization

    IPT Level +12 dB4 +8 dB +4 dB 0 dB -4 dB -8 dB -12 dB -16 dB Strata CIX IP5000-series Telephone UG ACO Level +8 dB +8 dB +4 dB 0 dB -4 dB -7 dB -7 dB -7 dB...

  • Page 117: Local Co Line Connection

    A local CO line connection and power are required for ACO operation, including E911. Connect to IP Network Connect to power adapter if not using POE. Connect to CO Line for local CO operation. IP5122-SDC Connections Strata CIX IP5000-series Telephone UG HEAD SET LINE 07/09 IP5122-SDC Local CO Line Connection HAND SET...

  • Page 118: Local Co Line Circuit Quick Test

    3. Lift the handset then, press the ACO button. Verify that the ACO indicator lights green and dial tone is heard. 4. Dial a local telephone number. Verify two-way speech. 5. Place the handset in the IP5122-SDC and verify that the ACO indicator goes dark.

  • Page 119: Chapter 6 - Adm/Dss Console

    IP5000-series telephones. Add-on Modules The following Add-on modules provide additional buttons: • 10 Button LCD Module (LM5110), up to two supported per telephone . • 20 Button Add on Module with paper keystrip (KM5020), up to two supported per telephone.

  • Page 120: Adm

    • An outside Line LED is green when the outside line is in use by your extension. It is red if it is in use by another telephone user. Strata CIX IP5000-series Telephone UG 07/09...

  • Page 121: Adding An Adm

    Adding an ADM For installation instructions, please refer to the Strata CIX Installation & Maintenance. Please read the caution, if you are connecting the ADM with the telephone or moving the telephone with the ADM. CAUTION! Unplug the line cord from the IP5000-series telephone before attaching the ADM.

  • Page 122: Dss Console

    DSS buttons can appear on both the ADM and DSS Console. Each DSS button is associated with a particular station in your telephone system. DSS buttons can transfer an outside call to the associated station or make a direct call to the associated station.

  • Page 123: Transferring To An Idle Station

    When the called station answers the call, the DSS LED stays steady red, and the Line LED becomes steady red. 4. If the station does not answer before a period set in system programming, the call recalls your station. Strata CIX IP5000-series Telephone UG 07/09 ADM/DSS Console DSS Console...

  • Page 124: Call Transfer With Camp-On

    Call Answering (Outside Line) If your ADM or DSS console is equipped with a line calls from the ADM or DSS console as you would from a digital telephone.  To answer an incoming outside line call to a ADM or DSS Console, press the...

  • Page 125: Paging

    Call Page” on page Call Forward Override (DSS Override) Either the DSS buttons on your DSS console or the associated telephone can be set in system programming to ring stations that are in the Call Forward mode, instead of being forwarded. Usually the console’s telephone is the unit activated to perform this function.
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  • Page 127: Recommended Headsets

    Headset and Handset Operation The IP5000-series telephones come standard with a built-in headset interface. Recommended Headsets For an extensive list of recommended and supported headsets please visit Toshiba's website at www.telecom.toshiba.com If you experience any electrical interference when using a wireless...

  • Page 128: Auto Or Carbon Setting

    There exist two types of headsets: ECM and Carbon. The default setting on the telephones is AUTO. When the headset is connected to the Headset Modular Connector of the telephone, the AUTO setting enables the headset I/F current detector to determine which headset type is connected (EMC or Carbon). If the current is marginal using a carbon headset (only) and performance is not good, change the setting to CARBON.

  • Page 129: Headset Transmit Level Adjustments

    Min. (softer) Note ON means LED ON; OFF means LED OFF Hold 5. Press 6. Go Off-hook, then on-hook to exit the program mode. Strata CIX IP5000-series Telephone UG (simultaneously). Headset Transmit Level Press 2 and Msg 07/09 Headset and Handset Operation...

  • Page 130: Handset Level Adjustments

    2. Press Hold 3. Press FB1: 6~8 [db] (default 0 [db]) Hold 4. Press 5. Go Off-hook, then on-hook to exit the program mode. (simultaneously). to set the option. Hold (simultaneously). to set the option. Strata CIX IP5000-series Telephone UG 07/09...
  • Page 131 5. Press to set the option. 6. Go Off-hook, then on-hook to exit the program mode.  To adjust the Handset Side Tone Level for IP5000-series telephones This feature is not supported on the Single Line Telephone. Note Hold 1. Press Redial 2.
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  • Page 133: Chapter 8 - User Programming

    User Programming User programming allows you to customize your LCD telephone. You will be able to: • Enter numbers in your personal Speed Dial list • Program One Touch and Programmable Feature Buttons • Register Call Forward assignments • Assign Message Waiting Keys •...

  • Page 134: Programming Feature Buttons

    Programmable Feature Buttons are the unassigned buttons on your keystrip that can be used to store features. The number of available Programmable Feature Buttons depends on your telephone model and how the buttons are preassigned by the System Administrator. The following steps enable you to program features onto Programmable Feature Buttons.

  • Page 135: Setting/Changing A Programmable Feature Button's Function

    On hold - Remote Retrieve On hold - Outside Line Retrieve On hold - Directed Extension Retrieve On hold and Incoming Incoming - Any External Call Strata CIX IP5000-series Telephone UG Code Feature Caller ID Cancel Do Not Disturb (On/Off)

  • Page 136: One Touch Buttons

    One Touch buttons can be used for storing frequently used features or dialed numbers, such as Speed Dial numbers (use Speed Dial Codes to store additional numbers). One- touch buttons can be preassigned to your telephone – your System Administrator can help you identify them.

  • Page 137: To Use A One Touch Button

    To Use a One Touch Button  Press the One Touch button. Setting/Changing a Personal Speed Dial Code “Storing a System/Station Speed Dial Number” on page Strata CIX IP5000-series Telephone UG 07/09 User Programming One Touch Buttons *9*8 . The...

  • Page 138: Feature Codes

    User Programming Feature Codes Feature Codes Feature Access Codes are entered as a sequence on your telephone to use a particular feature. For an example of Call Forward, see Table 17 Feature Access Codes Feature Account Code (while on a call)
  • Page 139 Retrieve a received MW Activate MW at another Station without Ringing Cancel MW at another Station without Ringing Messaging - Advisory Strata CIX IP5000-series Telephone UG Feature Access Code Sequences #5#72 Ext. button + + Primary Ext. No. #5#73 Ext. button +...
  • Page 140 #38 + Group Number Ext. button + Ext. button + #5#36 + Page Zone No. (01~08) Ext. button + Ext. butt Strata CIX IP5000-series Telephone UG + Message No. (see table . Hang up. , or , depending on 07/09...
  • Page 141 Program 200-30 (System SD) and Program 200-35 (Station SD). 3. Refer to Table 11 on page 81 4. If your telephone does not have a Spdial button, press the * button, then dial the three digit Speed dial number (nnn). Strata CIX IP5000-series Telephone UG...
  • Page 142 This page is intentionally left blank.

  • Page 143: Chapter 9 - Administrator Programming

    Administrator Programming Initializing the IP Telephone If you initialize the IP telephone, all settings return to default. CAUTION! Hold 1. Press Vol s 2. Press Hold 3. Press Steps 4~6 are optional. Note FB01 4. Press to initialize the telephone’s function settings (LED On = initialize, LED Off = don’t initialize).

  • Page 144: Ip Setup Instructions

    IP Setup Instructions IP Setup Instructions The following steps must be completed before starting the telephone setup. The IP password will be assigned by the Telephone Administrator and is the verification step of the telephone registration with the CIX (xIPU).
  • Page 145 PC Port Type, 1 = Access, 2 = Trunk. FB24 6. Press to enter the PC Port VLAN ID (1 – 4094). Strata CIX IP5000-series Telephone UG Hold FB12 . Press . (e.g., if the xIPU IP address is “192.168.1.241,” enter it in this...

  • Page 146: Initial Start-Up

    2. Next, all of the FBs will go out. 3. The FBs will light, red, in sequence, one row at a time from the bottom of the telephone until all of the FBs are lit. 4. The FB will all light green, then go out.

  • Page 147: Ip Telephone Function Settings

    FB11 attached. Hold 4. Press to set the above data. 5. Lift the handset off-hook / on-hook to save the settings. Strata CIX IP5000-series Telephone UG (simultaneously). LED ON Buttons do not beep. Speakerphone/Microphone sensitivity is normal. (Default) Disable handset BOV. (Default)

  • Page 148: Setting The Ip Telephone Headset Transmit Volume

    Administrator Programming Setting the IP Telephone Headset Transmit Volume Setting the IP Telephone Headset Transmit Volume 1. Press 2. Press Hold 3. Press 4. Press the Feature Buttons to turn the LEDs On/Off for the desired volume transmission level (see...

  • Page 149: Reset Factory Default Settings

    FB04 – Resets Analog CO settings (on IP5122-SDC only). 4. Press FBxx to turn on initialization FB will light red. 5. When FB’s have been selected, press Hold to save the settings. 6. Lift the handset off-hook /on-hook to perform initializations. Telephone will reset. Handset Volume Hold 1.

  • Page 150: Lcd Backlight Setting

    Backlight mode. to save the setting. to change the backlight timer. to save the setting. to return to the IP Programming Mode display. Hold (simultaneously). Bright softkey to reach the prefered brightness. Strata CIX IP5000-series Telephone UG 07/09...

  • Page 151: Handset / Headset Side Tone Volume Setting

     To adjust the LCD contrast on the Add-on Module Hold 1. Press Contrast + 2. Press 3. Lift the handset off-hook / on-hook to save settings. Strata CIX IP5000-series Telephone UG (simultaneously). button. repeatedly.   (simultaneously). Contrast - softkey / button to increase or decrease contrast.

  • Page 152: Ip5131-Sdl Settings

    Administrator Programming IP5131-SDL Settings IP5131-SDL Settings This section contains instructions to configure the IP5131-SDL telephone. All instructions found in this section pertain to the items found in the IP Configurations screen of the IP5131-SDL telephone. Configurations Hold  Press Configurations main screen.
  • Page 153 Net Diag Factory Settings Initialize Reset Saving Changes Strata CIX IP5000-series Telephone UG NFORMATION ISPLAY Page 1:Displays settings for Keybeep, Roam Noise, Handset BOV, and Carbon Handset and Carbon Headset. Page 2:Displays or sets the Headset and Handset Control Modes as well as the Transmit and Receiver levels.
  • Page 154 IP address setting for application server External administration terminal IP address upper bound External administration terminal IP address lower bound External administration user ID External administration password Strata CIX IP5000-series Telephone UG Initial value 0.0.0.0 127.0.0.1 255.255.255.0 0.0.0.0 blank blank broadcast 0.0.0.0...
  • Page 155 Table 20 IP5131-SDL Default Settings Major items Sound Setting Key Repeat Setting Other Setting Factory Setting Strata CIX IP5000-series Telephone UG Minor items Key beep <ON/OFF> Room noise <ON/OFF> Handset BOV <ON/OFF> Carbon handset <ON/OFF> Carbon headset <ON/OFF> Headset Tx control <Normal / Low>...

  • Page 156: Network Settings

    IPU Mode : Broadcast P-IPU : 192. 168. 0. 77 S-IPU : 0. 0. 0. 0 Port Setting: Dynamic [Cancel] [Set] (2/3) Config Strata CIX IP5000-series Telephone UG Network Setting Auto Login Mode : Auto Auto Login Password: [Cancel] [Set] (3/3) Config...
  • Page 157 • If the DHCP setting is changed from On to Off, then the “IP Addr” setting on the Network Setting screen will be initialized to the initial value. • The IP5131-SDL gets its IP address, Subnet mask, Default Gateway, DNS server address from DHCP server. Strata CIX IP5000-series Telephone UG (simultaneously). 07/09 Administrator Programming...
  • Page 158 Address) and the address that resulted in an error will be displayed. 5. Press the Cancel soft key to cancel the setting change and to go to the Network Setting screen. (simultaneously). Strata CIX IP5000-series Telephone UG IP Address 192.168.0.10 :Current...
  • Page 159 (shown right). The current default Gateway Address displays on the one-line text field. 2. Follow the steps page 140. Strata CIX IP5000-series Telephone UG “To change settings on the screen” on “To change settings on the screen” on 07/09 Administrator Programming...
  • Page 160 3. Press the Set soft key to accept the change ...or press the Cancel soft key to cancel the change and go to the Network Setting screen. Refer to Station ID Note Notes above. Strata CIX IP5000-series Telephone UG Station ID 2000 :Current :New Backspace = Vol-Down [Set]...
  • Page 161 Network Setting screen [2/3]. CIX System/IPU Address Screen There are two IPU’s that can be setup for an IP5000-series telephone P-IPU is the Primary IPU (the first address, the phone will try to register to). S-IPU is the Secondary IPU (the second address the phone will try to register to if the primary IPU cannot be reached.
  • Page 162 3. Press the Set softkey to cancel the change and go to the Network Setting screen [2/3]. Port Setting Dynamic Static [Set] Config Auto Login Mode Auto Manual [Set] Config Auto Login Password Backspace = Vol-Down [Set] Config Strata CIX IP5000-series Telephone UG [Cancel] [Cancel] :Current :New [Cancel] 07/09...

  • Page 163: Advanced Network Settings

    • Press the CANCEL soft key to cancel all the intended setting changes in the minor items and to go to the IP Configurations screen without rewriting the NV-RAM data. Strata CIX IP5000-series Telephone UG (simultaneously). Advanced Setting Admin_U : 0. 0. 0. 0 Admin_L : 0.
  • Page 164 Secondary DNS Address screen displays (shown right). 2. Follow the steps page 140. “To change settings on the screen” on “To change settings on the screen” on Strata CIX IP5000-series Telephone UG Primary DNS Address 192.168. 0. 234 :Current :New Backspace = Vol-Down [Set]...
  • Page 165 Alphanumeric Characters” on page 148 URL. 2. Follow the steps page 140. Also see additional information. Strata CIX IP5000-series Telephone UG “Station ID” on page “Station ID” on page “Dial Pad to enter the “To change settings on the screen” on...
  • Page 166 Press 0 for all punctuation marks Press # to toggle between Alpha and Numeric modes Press to enter a period. Dial Pad Alphanumeric Characters < ‘ Strata CIX IP5000-series Telephone UG goto a goto d goto g goto j goto m goto p...
  • Page 167 Admin_U. The External Administration Terminal IP Address Upper Bound Setting screen displays (shown right). 2. Follow the steps page 140. Strata CIX IP5000-series Telephone UG > “To change settings on the screen” on 07/09 Administrator Programming IP5131-SDL Settings Admin Addr Upper Bound 0.
  • Page 168 Address Lower Bound Setting screen displays (shown right). 2. Follow the steps page 140. > “To change settings on the screen” on Strata CIX IP5000-series Telephone UG Admin Addr Lower Bound 0. 0. 0. 0 :Current :New Backspace = Vol-Down [Set]...
  • Page 169 5. Press the Set soft key to accept the change ...or press the Cancel soft key to cancel the change and go to the Advanced Setting screen. For other notes, refer to Note Strata CIX IP5000-series Telephone UG > User ID. “Station ID” on page 142. >...
  • Page 170 > Dynamic Dynamic Port Base 48751 Backspace = Vol-Down [Set] Config > > VLAN Enable Disable [Set] Config > > Phone VLAN ID Backspace = Vol-Down [Set] Config Strata CIX IP5000-series Telephone UG :Current :New [Cancel] [Cancel] :Current :New [Cancel] 07/09...
  • Page 171 2. Enter the new ID (maximum 4 characters). 3. Press the Set soft key to accept the change ...or press the Cancel soft key to cancel the change and go to the Advanced Setting screen. Strata CIX IP5000-series Telephone UG > > > PC...

  • Page 172: Sound Settings

    Headset Tx Vol :Off Headset Rx Mode :Off Headset Tx Vol :Off Headset Rx Vlo [Cancel] [Set] (2/3) Config Strata CIX IP5000-series Telephone UG Sound Setting : Normal Side Tone Mode Side Tone Vol : Off [Cancel] [Set] (3/3) Config : On...
  • Page 173 3. Press the Set soft key to accept the change..or press the Cancel soft key to cancel the change. The changed setting is underlined in the Sound screen display. Strata CIX IP5000-series Telephone UG 07/09 Administrator Programming IP5131-SDL Settings...
  • Page 174 ...or press the Cancel soft key to cancel the change. The changed setting is underlined in the Sound screen display. Headset Tx Volume :Current :New (0:Min. - 7: Max) Backspace = Vol-Down [Set] Config Handset Rx Mode [Set] Config Strata CIX IP5000-series Telephone UG [Cancel] to backspace. [Cancel] 07/09...
  • Page 175 ...or press the Cancel soft key to cancel the change and go to the Sound Setting Screen 2. Refer to Notes section of Tx Volume for additional details. Strata CIX IP5000-series Telephone UG 07/09 Administrator Programming IP5131-SDL Settings Handset Tx Volume :Current :New (-8: Min.- 6:Max)

  • Page 176: Key Repeat

    ...or press the Cancel soft key to cancel the change. The changed setting is underlined in the Key Repeat Setting screen display. Key Repeat Setting Off / On Setting Repeat Delay Timer Repeat Delay Timer [Set] Config Off/On Mode [Set] Config Strata CIX IP5000-series Telephone UG [Cancel] [Cancel] 07/09...
  • Page 177 • Press the Ok soft key on the Error Screen to correct the entry. Five seconds after the Error Screen displays, the screen automatically goes back to the Repeat Delay Timer or Repeat Rate Time screen and the number that resulted in an error will display. Strata CIX IP5000-series Telephone UG to backspace. 07/09 Administrator Programming...

  • Page 178: Other Setting

    Language: Input Timer Mode: Input Timer Value BL Mode: BL Timer: BL Bright: 0 [Set] Config Language Mode US English UK English French Spanish [Set] Config Strata CIX IP5000-series Telephone UG US English On Demand 250 sec [Cancel] [Cancel] 07/09...
  • Page 179 • Press the Ok soft key on the Error Screen to correct the entry. Five seconds after the Error Screen displays, the screen automatically goes back to the Input Timer screen and the number that resulted in an error will display. Strata CIX IP5000-series Telephone UG to backspace. 07/09...
  • Page 180 Backlight Timer x10sec :Current : New [1: Min - 30: Max] Backspace = Vol-Down [Set] Config Backlight Bright :Current : New [0: Dim - 3: Bright] Backspace = Vol-Down [Set] Config Strata CIX IP5000-series Telephone UG [Cancel] [Cancel] [Cancel] 07/09...

  • Page 181: Loop Back Test

    Screen, the screen automatically moves to the Address Setting Screen. (The address that has resulted in an input error will be displayed as it is when moving to the Address Setting Screen.) Strata CIX IP5000-series Telephone UG (simultaneously). 07/09 Administrator Programming...
  • Page 182 • Pressing the “Ping Stop” or “Exit” key on the Pinging Screen will stop Pinging and cause the screen to move to the Loop Back Test Screen. Then the result will be displayed. Pinging Ping to 192.168.0.77 Executing 5/5 Ping Stop Config Strata CIX IP5000-series Telephone UG [Exit] 07/09...

  • Page 183: Factory

    3. Press the Set soft key to accept the change..or press the Cancel soft key to cancel the change. The setting is underlined in the Factory Setting screen display. Strata CIX IP5000-series Telephone UG 07/09 Administrator Programming IP5131-SDL Settings...
  • Page 184 7. Press the Select  (right arrow) (center of Navigation) button to scroll   (right arrow twice) to highlight Exit. (center of Navigation) button to exit the Display/Key Test. Strata CIX IP5000-series Telephone UG SK05 LCD Exit SK06 SK07 SK08 Display/Key...
  • Page 185 (3 lines) directly followed by soft keys (similar to a standard 4-line display phone). 3. Press the Set soft key to accept the change..or press the Cancel soft key to cancel the change. Strata CIX IP5000-series Telephone UG USER NAME MAY 15 THURSDAY One Touch...

  • Page 186: Initialize

    RAM data will not be rewritten and goes to the Configuration screen. • Pressing the CANCEL soft key will not initialize and goes to the Configuration screen. • Table 20 on page 136 shows the Initial values of Settings: Strata CIX IP5000-series Telephone UG Initialize All Data Key Repeat Network Sound...

  • Page 187: Reset

    “Reset” will flicker (black and white) to prompt you to reset. Reset does not flicker if there were no setting changes in subsidiary items. Strata CIX IP5000-series Telephone UG 07/09 Administrator Programming IP5131-SDL Settings...
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  • Page 189: Appendix A - References

    Press ext. button + Strata CIX IP5000-series Telephone UG #6011 (tone) + dial the dest. ext. no. (tone) #6011 (tone) + outside line access code + dest. telephone no. (tone) #6021 (tone) + dial the dest. ext. no. (tone) #6021 (tone) + outside line access code + dest.
  • Page 190 Call Forward Any Call - Set for Another Station: Enables you to set call forwarding for another telephone within your telephone system. You will need the other telephone’s Call Forward pass code in order to do this. Call Forward Pass Codes are created in system programming.
  • Page 191 Call Forward pass code + Call Forward - Incoming Line Call - Set for Another Station: Enables you to set forwarding of incoming line calls for another telephone within your telephone system Press ext. button + All Calls to an ext.
  • Page 192 Cancel telephone’s Call Forward pass code + Change Call Forward Pass Code: Your telephone must be enabled in programming to have the ability to change pass codes. Press ext. button + Change Pass Code (tone) + new pass code (tone) +...

  • Page 193: Soft Keys

    Soft Key Prompts Soft Key Definition Activates Automatic Busy Redial after dialing a busy outside telephone number. Activates Automatic Callback after reaching a busy station, CO line, or CO Line group. BUSY (Busy Override) Sends a call-waiting tone to a busy station.

  • Page 194: Button Labels

    References Button Labels Button Labels The button labels in Programmable buttons are the unmarked buttons on the telephone keystrip. Table 24 Programmable Feature Button Definitions Button Definitions Account Account Code – Press to enter a Voluntary Account Code anytime during a Central Code Office (outside) line call without interrupting the conversation.
  • Page 195 Park – Press to park internal or outside calls in an orbit. Call retrieval can be made locally from Orbit the same parking telephone or remotely from a different telephone. Pooled Line Pooled Line – Press to access an available outside line from a group of lines appearing under one button.
  • Page 196 Release Call and to place your station in the idle condition. SD or Speed Dial – Press to Speed Dial a telephone number or feature access codes. SD buttons can be Customized Button used as either System Speed Dial numbers or Station Speed Dial numbers.
  • Page 197 Start - A C D Application Application Start - U n A V Application Application Start - A C D Application Strata CIX IP5000-series Telephone UG 9 10 11 12 07/09 Button Labels Default Label Rename Line XXX(Caller Line Grp XXX(Caller...
  • Page 198 A C D Application Application Start - A C D Application Application Start - A C D Application 9 10 11 12 Strata CIX IP5000-series Telephone UG User Default Label Rename ACD Help PickUp WrapUp ACD Join Monitor ACD Shift...

  • Page 199: Appendix B - Hardware Connections

    The IP5000-series telephones have three tilt positions built into the base. There is also a tilt stand extension that adds an additional 20 degrees of tilt. When the telephone is sitting on a desk or table there are a total of six different angles of tilt available. When wall mounted there are two angles available.
  • Page 200 Hardware Connections IP5000-Series Telephone Tilt Angles IP5000-Series Desk-top Tilt Angle With Tilt-Stand Extension 0° (no) Tilt IP5000-Series Wall Mount Angles -10° Tilt Strata CIX IP5000-series Telephone UG 07/09...

  • Page 201: Connector Icons

    AC Power Adapter (12 VDC) Input DC IN 12V Handset Cord Headset Cord External Speaker Control Box (BESCB1A) connection IP Network Connection PC Connection CO LineConnection (model IP5122-SDC only) Strata CIX IP5000-series Telephone UG Function 07/09 Hardware Connections Connector Icons...

  • Page 202: Wiring

    The IP5000-series telephones include the special long-tail handset cords required to fit the tilt bases. IP5000-series Telephone Connectors Local Power LAN Cable ACO Line (SDC Station only) Strata CIX IP5000-series Telephone UG External Speaker Handset Cord Headset Cord 07/09...

  • Page 203: Appendix C - Centrex Application

    Centrex Feature Buttons You can access some Centrex features by pressing a pre-programmed Feature Button on your telephone, instead of dialing a Centrex access code. The Centrex access code, including the necessary flash and/or pause sequence, is activated when the button is pressed.

  • Page 204: Delayed Ringing

    Delayed Ringing Delayed Ringing Outside line or Centrex line(s) can be programmed for a 12-second and/or 24-second ring delay at stations to permit alternate answering conditions. Answer the line when your telephone is ringing. Strata CIX IP5000-series Telephone UG 07/09...

  • Page 205: Index

    ANI, answer a call, answering calls, attendant console, automatic busy redial, 117, callback, Strata CIX IP5000-series Telephone UG callback cancel, 117, hold, line selection, automatic hold, background music (BGM), 49, 117, browser, busy override, button...
  • Page 206 911, page, emergency call, emergency ringdown, exclusive hold, executive override, feature access codes, flash, 117, flexible buttons, codes, flexible directory numbering, forced account codes (verified/non- consoles, Strata CIX IP5000-series Telephone UG 05/09...
  • Page 207 3200-series buttons, dialing out, LED indicators, line automatic selection, ringing preference, line button, Strata CIX IP5000-series Telephone UG making a call, message waiting, 70, message waiting light on another telephone, 28, on phantom ext/MW, 28, messaging advisory, Mic button, 6, 25,...
  • Page 208 (tandem) CO line connection, uniform call distribution (UCD), user programming, 115, 117, VLAN ID, Setting in IPT, voice first signaling, voice mail volume control, 29, voluntary account codes (verified/non- verified), names, personal, answering, access codes, conference, Strata CIX IP5000-series Telephone UG 05/09...

This manual is also suitable for:

Strata ip5000 seriesStrata cix670Strata cix200Strata cix100Strata cix100-sStrata cix40

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