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Smooth Operator Configuration Note (77200)
O c t e l C o m m u n i c a t i o n s
Panasonic DBS
C o n f i d e n t i a l
P a g e
1 6
assigned to both the phone FF keys and the DSS keys, the lowest-
numbered FF key on the phone should be used for the attendant's personal
mailbox. If the personal VM key is not assigned to the lowest-numbered
key, it will not flash to indicate VM messages
7.12
VOICE MAIL TRANSFER KEY
1. Answers an incoming call, then press the VM/TRF key.
Voice Mail Transfer Key
The system automatically puts the incoming call on hold.
2. Press a DSS/BLF key or dial an extension number.
3. Complete the transfer by going onhook or pressing RELEASE,
ON/OFF, or PROG.
A caller asks to be transferred to the Smooth Operator mailbox of ext. 426.
The attendant presses the VM Transfer key.
The system places the caller on hold.
(Typically, the numbers stored under the VM Transfer key consist of the
Smooth Operator extension number, plus any special digits required by the
Smooth Operator system.)
The attendant presses the DSS/BLF key for extension 426 or manually
dials 426.
The attendant completes the transfer by going onhook, pressing
RELEASE, ON/OFF, or PROG.
As soon as the transfer is completed, the system sends the contents of the
buffer to the Smooth Operator system.
Key Assignment. The VM/TRF key can be assigned to any key phone,
DSS/72 or EM/24. The VM/TRF key cannot be assigned to a One-Touch
key.
Transfers. The VM/TRF key can be used to transfer intercom as well as
CO calls to a Smooth Operator mailbox.
Digit Storage. Up to six digits can be stored under the VM/TRF key. This
total can be comprised of any combination of the Smooth Operator
extension number and the special codes. If more than six digits are
required, a PSD or SSD number that contains the necessary digits can be
stored under the key.
Key Operations. The system responds to key operations during the
transfer in the following ways:
• Pressing the FLASH key cancels the VM/TRF and returns intercom dial
tone to the user. When the VM/TRF is cancelled, the incoming call is still
connected but is on hold.
The above information is provided by Octel Communications Corporation as a guide.
See disclaimer on page 1
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