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TROUBLESHOOTING
Symptom
Remedy
• Adjust the volume to the optimum level.
Sound cannot be heard.
• Check the cords and connections.
"MISWIRING CHECK WIRING
Turn the power off, then check to be sure the terminals
THEN PWR ON" appears.
of the speaker wires are insulated properly. Turn the
power on again.
"PROTECTING SEND SERVICE"
Send the unit to the nearest service center.
appears.
• Sound cannot be heard.
Clean the connectors. ( 13)
• The unit does not turn on.
• Information shown on the
display is incorrect.
The unit does not work at all.
Reset the unit. ( 3)
• Radio reception is poor.
Connect the antenna firmly.
• Static noise while listening
to the radio.
"READING" keeps flashing.
Do not use too many hierarchical levels or folders.
Elapsed playing time is not
This is caused by how the files are recorded.
correct.
• This unit can only display uppercase letters, numbers,
Correct characters are not
displayed (e.g. album name).
• Depending on the display language you have
"NA FILE"
Make sure the media contains supported audio files.
( 13)
"READ ERROR"
Copy the files and folders onto the USB device again. If
this does not solve the problem, reset the USB device or
use another USB device.
12
ENGLISH
and a limited number of symbols.
selected ( 5), some characters may not be
displayed correctly.
Symptom
"NO DEVICE"
"COPY PRO"
"NA DEVICE"
"NO MUSIC"
"iPod ERROR"
• Sound cannot
be heard during
playback.
• Sound output only
from the Android
device.
Cannot playback at
[BROWSE MODE].
"NO DEVICE" or
"READING" keeps
flashing.
Playback is intermittent
or sound skips.
"ANDROID ERROR"/
"NA DEVICE"
Autogoods "130"
Remedy
Connect a USB device, and change the source to USB again.
A copy-protected file is played.
Connect a supported USB device, and check the connections.
Connect a USB device that contains playable audio files.
• Reconnect the iPod.
• Reset the iPod.
• Reconnect the Android device.
• If in [HAND MODE], launch any media player application
on the Android device and start playback.
• If in [HAND MODE], relaunch the current media player
application or use another media player application.
• Restart the Android device.
• If this does not solve the problem, the connected Android
device is unable to route the audio signal to unit. ( 13)
• Make sure KENWOOD MUSIC PLAY APP is installed on the
Android device. ( 7)
• Reconnect the Android device and select the appropriate
control mode.
• If this does not solve the problem, the connected Android
device does not support [BROWSE MODE]. ( 13)
• Switch off the developer options on the Android device.
• Reconnect the Android device.
• If this does not solve the problem, the connected Android
device does not support [BROWSE MODE]. ( 13)
Turn off the power saving mode on the Android device.
• Reconnect the Android device.
• Restart the Android device.
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