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10_BP405_BP302_ENG_TAY35387870.indd 12
Troubleshooting
Problem
LED is not blinking,
while portable battery is
charging using a laptop
or desktop.
The charging time is too
long.
The portable battery is
overheating.
There is no LED lighting
when the LED indicator
button is pressed.
The portable battery is
not charging the portable
device.
Cause & Correction
• Please check that the PC is in power off or
sleep mode.
• The USB port may lack power. Please
disconnect all other devices using USB
ports.
• The charging time may vary due to
environmental temperature.
(Please charge in 5 °C to 35 °C (41 °F to
95 °F))
• The charging time may vary when the
portable battery is connected to PC USB
ports. (USB specification: 5 V 500 mA)
• The USB port may lack power. Please
disconnect all other devices using USB
ports.
• May occur when using a USB Hub. Please
connect portable battery to PC USB port
directly.
• The portable battery may emit heat while
charging or during use, if there is too
much heat or smoke, please stop use.
• The portable battery is almost empty.
Please charge it.
• It can appear when safety-circuit was
operated by a short-circuit. For normal
operation, disconnect the portable battery
with the cable first and then charge the
portable battery again.
2014-04-30
9:55:5
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