Brother DCP-395CN User Manual page 87

Error Message
No Paper Fed
Out of Memory
Paper Jam
Unable to Clean XX
Unable to Init. XX
Unable to Print XX
Unable to Scan XX
Unusable Device
Disconnect device from
front connector & turn
machine off & then on
Unusable Device
Please Disconnect USB
Device.
Wrong Paper Size
Cause
The machine is out of paper or
paper is not properly loaded in
the paper tray.
The Jam Clear Cover is not
closed properly.
The paper is jammed in the
machine.
The machine's memory is full.
The memory card or USB Flash
memory drive you are using does
not have enough free space to
scan the documents.
Paper is jammed in the machine. Remove the jammed paper by following
The machine has a mechanical
problem.
–OR–
A foreign object such as a clip or
ripped paper is in the machine.
A broken device has been
connected to the USB direct
interface.
A USB device or USB Flash
memory drive that is not
supported has been connected
to the USB direct interface.
(For more information, visit us at
http://solutions.brother.com)
Paper is not the correct size.
Troubleshooting and Routine Maintenance
Action
Do one of the following:
Refill the paper in the paper tray, and
then press Mono Start or
Colour Start.
Remove the paper and load it again
and then press Mono Start or
Colour Start.
Check that the Jam Clear Cover is closed.
(See Printer jam or paper jam on page 80.)
See Printer jam or paper jam on page 80.
Copy operation in progress
Press Stop/Exit and wait until the other
operations in progress finish and then try
again.
Delete unused files from your memory card
or USB Flash memory drive to make some
free space and then try again.
the steps in Printer jam or paper jam
on page 80.
Make sure the paper length guide is
adjusted to the correct paper size.
Open the scanner cover and remove any
foreign objects and paper scraps inside the
machine. If the error message continues,
disconnect the machine from the power for
several minutes, then reconnect it.
Unplug the device from the USB direct
interface, then press On/Off to turn the
machine off and then on again.
Unplug the device from the USB direct
interface.
Check that the machine's Paper Size
setting matches the size of paper in the
tray. (See Paper Size on page 21.)
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