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Chapter 4
Difficulties
You cannot make an internal call.
You cannot register an optional
cordless handset.
Error messages
As with any sophisticated office product, errors may occur. If this happens, your cordless handset
identifies the error and shows an error message. The most common error messages are shown
below.
You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers
latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com.
Error Message
Cause
The machine (base unit) is being
Base Unit in
used for intercom calling.
use
The machine (base unit) is being
set up for cordless handset
registration.
The machine (base unit) is being
used for TAD functions such as
OGM recording or ICM playing.
Handset registering was
Cannot
unsuccessful.
register
handset
Another person is on the phone
Line in use
with machine's (base unit) speaker
phone or other cordless handset.
The machine (base unit) is
receiving faxes.
The battery of the cordless handset
Low Battery
is discharged.
Put handset
on cradle
There is no incoming call history.
No Caller ID
You have not received any calls,
you have not activated the Caller ID
feature on your machine (base
unit), or you have not subscribed to
the Caller ID service from your
telephone company.
24
Suggestions
The cordless handset or the machine (base unit) you want to call to may be
making an internal call or an outside call. Wait until the line is free.
If you have more than one machine (base unit), check that your handset is
registered to the correct machine (base unit).
Make sure that the machine (base unit) is not in Power Save condition. Then press
on the cordless handset to go back to standby mode.
Check that both the cordless handset and the machine (base unit) are in standby
mode.
Action
Wait until the line is free.
Wait until the registration is finished.
Wait until machine (base unit) is back in standby
mode.
Try to register the cordless handset again. (See
Registering cordless handsets on page 3.)
Wait until the line is free.
Wait until the line is free.
Charge the battery. (See Charging the
battery on page 25.)
If you want to use the Caller ID feature call your
telephone company. (See Caller ID in the User's
Guide.)
4
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