Brother MFC-5460CN User Manual page 119

Menu Setting Difficulties
Difficulty
The machine beeps when you try to
access the Setup Receive menu.
Copying Difficulties
Difficulty
Cannot make a copy
Vertical streaks appear on copies
Poor copy results when using the
ADF.
Scanning Difficulties
Difficulty
TWAIN/WIA errors appear while
scanning.
Poor scanning results when using
the ADF.
Software Difficulties
Difficulty
Cannot install software or print
'Device Busy'
Suggestions
If the Fax key is not illuminated, press it to turn on Fax mode. The Setup
Receive setting is available only when the machine is in Fax mode.
Suggestions
Make sure that the Copy
mode on page 70.)
If you see vertical streaks on copies, clean the scanner. (See Cleaning the
scanner on page 122.)
Try using the scanner glass. (See Using the scanner glass on page 9.)
Suggestions
Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In
®
PaperPort SE with OCR, click File, Scan and choose the Brother TWAIN/WIA
driver.
Try using the scanner glass. (See Using the scanner glass on page 9.)
Suggestions
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
Make sure the machine is not showing an error message on the LCD.
Troubleshooting and Routine Maintenance
key is illuminated. (See Entering Copy
109