Brother MFC-3420C User Manual page 149

ERROR MESSAGES
ERROR CAUSE
MESSAGE
Print data remains in the machine's memory.
Data Remains
Print data remains in the machine's memory.
The USB cable was unplugged while the
computer was sending the data to the
machine.
The machine is set to Distinctive Ring mode.
DR Mode in
You can not change the Receive Mode from
Use
Manual to another mode.
The print heads are too warm.
High
Temperature
One or more of the ink cartridges is empty.
Ink Empty
The machine will stop all print operations.
While memory is available, black and white
faxes will be received into memory. If a
sending machine has a color fax, the
machine's 'handshake' will request that the
fax be sent as black and white. If the sending
machine has the ability to convert it, the color
fax will be received into memory as a black
and white fax.
The print heads are too cold.
Low
Temperature
The machine has a mechanical problem.
Machine Error
XX
The media card is either bad or not formatted.
Media Error
(MFC-3820CN
only)
One or more of the ink cartridges are running
Near Empty
out of ink. If a sending machine has a color
fax, the machine's 'handshake' will request
that the fax be sent as black and white. If the
sending machine has the ability to convert it,
the color fax will be received into memory as
a black and white fax.
The media card in the media drive does not
No File
contain a .JPG file.
The number you dialed does not answer or is
No Response/
busy.
Busy
You tried to access a Speed Dial number that
Not
is not programmed.
Registered
13 - 2 TROUBLESHOOTING AND ROUTINE MAINTENANCE
ACTION
Re-start printing from your
computer.
Press Stop/Exit. The machine will
cancel the job and eject the page
that is being printed.
Set Distinctive Ring to Off.
(See Turning off the Distinctive Ring
on page 5-11.)
Allow the machine to cool down.
Replace the ink cartridges.
(See Replacing the ink cartridges on
page 13-20.)
Allow the machine to warm up.
Call Brother Customer Service.
In USA: 1-800-284-4329
In Canada: 1-877-BROTHER
In Montreal: (514) 685-6464
Reinsert the correct media card.
Order a new ink cartridge.
(See Ordering accessories and
supplies on page ii.)
Reinsert the correct media card.
Verify the number and try again.
Set up the Speed Dial number.
(See Storing Speed-Dial numbers
on page 7-1.)