Printing Problems - Brother MFC-5860CN Network User's Manual

Printing problems

Print job is not printed
Make sure the status and configuration of the print server. Check following:
a
Make sure that the machine is powered on, is on-line and ready to print. Print the Network Configuration
List of the machine and check if the settings such as IP address settings are correct for your network.
See Printing the Network Configuration List on page 24 for information on how to print the Network
Configuration List on your print server.
b
The problem may be the result of mismatched or duplicate IP address. Verify that the IP address is
correctly loaded into the print server. And make sure that no other nodes on the network have this IP
address.
c
Verify that the print server is on your network as follows:
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For Windows
1
Try pinging the print server from the host operating system command prompt with the command:
ping ipaddress
Where ipaddress is the print server IP address (note that in some instances it can take up to
two minutes for the print server to load its IP address after setting the IP address).
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For Mac OS X 10.2.4 or greater
1
From the Go menu, select Applications.
2
Open the Utilities folder.
3
Double-click the Printer Setup Utility icon. (For Mac OS
Print Center icon)
4
Click Add.
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X 10.2.x users, double click the
Troubleshooting
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