Error Messages And Conditions - Canon PRISMAsync v3.2 Technical & Service Manual

Error messages and conditions

Error messages and conditions
The table below gives an overview of possible error situations of the PRISMAsync.
Effect
Blank screen
PRISMAsync cannot be
switched on
PRISMAsync cannot be
switched off.
Excessive noise
Garbled prints or blank pages
Strange colours on
operator panel or
blank screen or
stripes on screen or
skewed image on screen or
rolling screen
"no signal" on operator panel
Spectrometer not recognized
Impossible to install via USB
port on operator panel
Led on operator panel always
off.
Operator panel dark and At-
tention light off.
"Press sleep button" during
start up or Pressing Sleep-but-
ton has no effect.
One of Attention lights always
on
One or more of the attention
lights always off.
Message "No OS found"
FPGA Led on DDI stays red
PLL lock led is off.
118 Chapter 10 - Troubleshooting
Check
- Check USB Cable
- Check Power supply
- Check power button
- Check connection with Oper-
ator panel
- Check fans
- Check data cables
- Check DVI cable
- Check DVI cable
- Check GPU board
- Check meter
- Check USB key
- Check cable
- Check AUX control board
- Check 12V on AUX board
- Check power cable to AUX
board
- Check fuse on AUX board.
- Check 3V3 connection on
AUX board
- Check fuse on AUX board
- Check cables to HDD
- Check cable to DDI board
- Check cable to DDI board
Action
Disconnect/connect USB cable
on backside of PRISMAsync.
Replace power supply or Pow-
er button. Replace PBA-AUX.
If that does not solve the prob-
lem replace the motherboard.
Replace fan
Replace data cable
Connect or replace DVI cable
Replace cable or GPU board
Try another USB port. Proba-
bly USB port on oper. panel
defect.
Try another USB port. Proba-
bly USB port on oper. panel
defect.
Replace cable or AUX cntrl
board
Connect power cable. Replace
AUX board
Connect power cable. Replace
AUX board
Replace AUX board
Replace AUX board
Replace HDDs
Replace cable
Replace DDI board
Replace cable
PRISMAsync V3.2
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