Where To Get Help - Epson Stylus Photo 1280 Printer Basics Manual

Where To Get Help

If you need help with your printer or Film Factory, see the contact information
below. See the information on page 30 if you need help with the other photo software
that came on your printer CD-ROM.
EPSON provides technical assistance 24 hours a day through the electronic support
services and automated telephone services listed in the following table:
Service
World Wide Web
Automated
Telephone Services
To speak to a technical support representative, dial:
■
U.S.: (562) 276-7296, 6
7 to 4 , Saturday.
AM PM
■
Canada: (905) 709-2567, 6
Toll or long distance charges may apply. Before you call, please have the following
information ready:
■
Product name (EPSON Stylus Photo 1280)
■
Product serial number (located on the back of the printer)
■
Proof of purchase (such as a store receipt) and date of purchase
■
Computer configuration and operating system version
■
Description of the problem
You can purchase ink cartridges, paper, manuals, and accessories from EPSON at
(800) 873-7766, or visit www.epsonstore.com (U.S. sales only). In Canada, please call
(800) 463-7766 for dealer referral.
Access
From the Internet, you can reach EPSON Support at
http://support.epson.com. At this site, you can download
drivers and other files, look at product documentation, access
troubleshooting information, and receive technical advice
through e-mail.
A variety of automated help services are available 24 hours a
day, seven days a week. To use these services, you must have
a touch tone telephone and call (800) 922-8911. Your
SM
SoundAdvice Express Code is 68000. Use this code to quickly
select the EPSON Stylus Photo 1280 in EPSON SoundAdvice.
to 8 , Pacific Time, Monday through Friday and
AM PM
to 6
AM PM
, Pacific Time, Monday through Friday.
29