Epson America, Inc. Limited Warranty - Epson Stylus Photo 1280 Printer Basics Manual

Epson America, Inc. Limited Warranty

What Is Covered: Epson America, Inc. ("Epson") warrants to the first retail purchaser that the
EPSON printer covered by this limited warranty statement, if purchased and used in the
United States or Canada, conforms to the manufacturer's specifications and will be free from
defects in workmanship and materials for a period of one (1) year from the date of original
purchase. Epson also warrants that the consumable ink cartridges enclosed with the printer
will perform to the manufacturer's specified usage, which usage may expire before the
expiration of the limited warranty for the EPSON printer. For warranty service, you must
provide proof of the date of original purchase.
What Epson Will Do To Correct Problems: Should your EPSON printer prove defective during
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the warranty period, please call the EPSON Connection at (562) 276-7296 (U.S.) or (905)
709-2567 (Canada) for warranty repair instructions and return authorization. An Epson
service technician will provide telephone diagnostic service to determine whether the printer
requires service. If service is needed, Epson will, at its option, exchange or repair the printer
without charge for parts or labor. If Epson authorizes an exchange for the defective unit,
Epson will ship a replacement printer to you, freight prepaid, so long as you use an address in
Canada or the U.S. (excluding Puerto Rico and U.S. Possessions). Shipments to other
locations will be made freight collect. You are responsible for securely packaging the defective
unit and returning it to Epson within five (5) working days of receipt of the replacement.
Epson requires a debit or a credit card number to secure the cost of the replacement printer in
the event that you fail to return the defective one. If your printer is being repaired, Epson will
direct you to send your printer to Epson or its authorized service center, where the printer will
be fixed and sent back to you. You are responsible for packing the printer and for all costs to
and from the Epson authorized service center. When warranty service involves the exchange
of the printer or a part, the item replaced becomes Epson property. The replacement printer
or part may be new or refurbished to the Epson standard of quality, and, at Epson's option,
may be another model of like kind and quality. Epson's liability for replacement of the
covered printer will not exceed the original retail selling price of the covered printer. Exchange
products and parts assume the remaining warranty period of your original product covered by
this limited warranty.
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