Receiving Problems - Canon MP 1000 User Manual

The images you send are dirty or spotted

Receiving Problems

You cannot receive documents automatically
You cannot receive documents manually
The images you receive are dirty or spotted
14-6
Troubleshooting
Make sure the document scanning glass is clean.
Clean the scanning glass. See Chapter 13, Maintaining the
MultiPASS 1000, for details.
Make sure all the MultiPASS 1000 connections are secure.
Make sure the MultiPASS 1000 is set to receive documents
automatically. See Chapter 7, Receiving Fax Documents.
Make sure you have printed out any documents received in
memory. See Receiving Documents in Memory on page 7-7 for
details.
Make sure paper is installed in the paper cassette.
Check the LCD display for an error message. See page 14-10
for details.
Print an activity report and check for an error code. See
Printing Activity Reports on page 11-3.
Make sure you have not fed a document into the
Automatic Document Feeder (ADF).
Make sure you press
START/COPY
receiver.
Make sure you have printed out any documents received in
memory. See Receiving Documents in Memory on page 7-7 for
details.
Check the LCD display for an error message. See page 14-10
for details.
Make sure the other party's fax machine is working properly.
Print a report and then make a copy on the MultiPASS 1000.
If the image is OK, then the MultiPASS 1000 is operating
properly. Contact the other party and have them check their
machine.
before hanging up the
Chapter 14