Table of Contents
Advertisement
Message
REDIALING
REINSTALL CARTRIDGE
SUPPLY REC. PAPER
14-14
Troubleshooting
Error
code
Cause
The MultiPASS 1000 is
waiting to redial the
other party's number
because the line was
busy or the other party
did not answer when
you first tried to send
the document.
The ink cartridge is
not installed correctly.
Dirt has built up on
the contact.
The paper cassette is
not installed correctly
or it is out of paper.
Action
Wait for the MultiPASS
1000 to try redialing. If that
doesn't work, wait until the
MultiPASS 1000 starts to dial
the number, then press
to cancel redialing. Try to
send the document again at
a later time.
Remove and reinstall the
cartridge. See page 13-9.
Try removing and reinstalling
the ink cartridge a few times.
If this does not clear the
message, clean the contact
with a cotton swab dampened
with isopropyl alcohol. (The
contact is located on the inside
of the yellow post that holds
the ink cartridge.)
Check the paper cassette.
Make sure paper is loaded
and the cassette is installed
correctly.
If this message appears and
the paper cassette is loaded
with paper and seems to be
installed correctly, remove the
paper cassette. Try pressing
down on the stack of paper
toward the back of the
cassette. Press down firmly
several times; this may loosen
the springs that hold the
paper firmly in the cassette.
Make sure the thickness of the
stacked paper is less than 3/4
inch (20 mm).
Chapter 14
STOP
Advertisement
Table of Contents
