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Menu Bar, highlight Setup and choose "Change system settings". Verify the data you
entered is correct.
2. The cable company may have recently changed their channel lineup and has not yet informed
industry sources of the changes. Use the Channel Editor feature to make changes.
12. Q: Why doesn't the program highlighted match up with the video window on
my TV screen?
Answer: There are four possibilities:
1)
The data entered during the installation setup was incorrect or the channel lineup you
selected was incorrect.
2)
The station in question may have made recent program schedule changes and the TV
Guide On Screen system has not yet been updated.
13. Q: On certain channels I receive two stations; morning and evening programs
differe – why is that?
Answer: Such situations occur more frequently on cable TV. "Split" channels occur when the
cable provider may not have an adequate number of open channels and chooses to switch the
channel line to better suit the subscribers viewing habits. When a "Split" channel occurs, program
data for only one channel is usually provided.
1. Q: When I'm using my TV Guide On Screen to channel surf, my cable box
doesn't change right away. Is this normal?
Answer: Yes, there can be a short delay from the time the user selects a channel to the time
the cable box changes.
2. Q: My cable box will not change channels with TV Guide On Screen system.
What's wrong?
Answer: There are four possibilities:
1)
The cable box has no remote capability and is incompatible.
2)
The incorrect cable box brand code was selected during the TV Guide On Screen initial
set-up. On the TV Guide On Screen Main Menu Bar, highlight Setup and choose "Change
system settings".
3)
The user has an "after market" brand cable box which may be incompatible.
4)
The user has incorrectly connected or positioned the IR-BLASTER.
3. Q: How do I expand or exit the Information Box?
Answer: Simply press the INFO key on the remote. It works like a toggle switch. There are
different sized 3 window settings.
4. Q: What kind of information might be seen in the MESSAGES center of the
GUIDE?
Answer: Useful Product Related Information (PRI) such as alerting the user to new features or
data available through the TV Guide On Screen system. This feature may not be active in all
viewing areas.
5. Q: Can I return to the GUIDE's "MAIN MENU BAR" without having to cursor
through all the channels?
Answer: Yes, if the remote has a MENU key it can be used to jump directly to the TV Guide On
Screen Main Menu Bar.
6. Q: Is there a way to go directly to the next day's listings without scrolling
through each time slot?
Operations
18
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